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Library Clerk Jobs in Naperville, IL (NOW HIRING)

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Library Clerk information

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How much do library clerk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for library clerk in Naperville, IL is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.22 per hour, depending on experience, location, and employer.

What does a library clerk do?

As a library clerk, which is sometimes called a library assistant, your responsibilities are to assist librarians with duties like shelving books, help a library patron find reference materials and resources, answer questions or check out books at the circulation desk, and issue library cards. Library clerks also organize books and reference materials, answer phone calls, clean the library, set up rooms in the library for meetings, and plan or host special library events. Library clerks work under the supervision of a librarian and sometimes do so while they train for a future career as a librarian.

What are the key skills and qualifications needed to thrive as a library clerk, and why are they important?

To thrive as a Library Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with library cataloging systems, databases, and circulation software is typically required. Excellent customer service, communication, and teamwork abilities help you interact effectively with patrons and colleagues. These skills and qualities ensure efficient library operations, accurate record-keeping, and a positive experience for library users.

What are some common challenges faced by library clerks, and how can they be managed?

Library Clerks often encounter challenges such as managing a high volume of patron requests during busy periods, maintaining accurate records of borrowed and returned materials, and staying updated with new library technologies. To manage these challenges, strong organizational skills and attention to detail are essential. Building effective communication with both patrons and colleagues helps resolve issues quickly, and regular training ensures familiarity with library management systems. Seeking guidance from senior staff and collaborating with team members also fosters a supportive work environment.

What is the difference between Library Clerk vs Library Assistant?

AspectLibrary ClerkLibrary Assistant
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentPublic, school, or academic librariesPublic, school, or academic libraries
Primary DutiesChecking out/in materials, shelving, clerical tasksSupporting library operations, assisting patrons, shelving
Employer & Industry UsageCommon in public and school librariesCommon in public, school, and academic libraries

Library clerks and library assistants often perform similar roles in libraries, with overlapping credentials and work environments. While both support daily library operations, library clerks typically focus on circulation and clerical tasks, whereas library assistants may have broader responsibilities, including patron assistance and collection management.

Can you get hired at a library with no experience?

Library clerk positions often do not require prior experience, as on-the-job training is typically provided. Having basic organizational skills, attention to detail, and familiarity with library systems or customer service can improve chances of hiring, but entry-level roles are generally accessible to applicants without previous experience.

Is it hard to be a library clerk?

Being a library clerk involves tasks such as checking out books, organizing materials, and assisting visitors, which generally require attention to detail and good customer service skills. The job is often part-time and may require basic computer skills and familiarity with library systems, but it is not typically considered physically or mentally demanding. Overall, it is accessible for many individuals with appropriate training and a positive attitude.

What is a library clerk in a library?

A library clerk is an employee who assists with daily library operations, such as checking out and returning books, organizing materials, and helping patrons find resources. They often use library management software and may perform clerical tasks like data entry and shelving. The role typically requires good customer service skills and attention to detail.

What are popular job titles related to Library Clerk jobs in Naperville, IL?

For Library Clerk jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Library Clerk jobs in Naperville, IL look for?

The top searched job categories for Library Clerk jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Library Clerk jobs?

Cities near Naperville, IL with the most Library Clerk job openings:

Infographic showing various Library Clerk job openings in Naperville, IL as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,756 per year, or $16.7 per hour.

Customer Services Assistant- Nichols Library

Naperville, IL โ€ข On-site

$18.65/hr

Part-time

Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

POSITION SUMMARY
The Customer Services Assistant assists customers at the public desk in all areas of Library services, providing consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues. Contributes to the general order and care of facilities and Library materials.
RESPONSIBILITIES
  • Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
  • Performs customer service activities for the library, including issuance of library cards, processes and routes materials, collects fees, processes Library's & LINKin expired Holds, and shelf reads.
  • Responds to customer requests promptly and courteously referring difficult or unusual requests to the appropriate Library staff with discretion.
  • Assists customers with use of Library equipment, print resources, technology, and online resources.
  • Troubleshoots basic problems with self-check machines, phones, and other departmental equipment.
  • Ensures the quality of the collection material by reviewing materials, processing lost material and routing damaged items to the appropriate department.
  • Facilitates communication concerning building issues with the Facilities Department and Library management.
  • Answers and responds to phone inquiries and/or routes calls to appropriate department.
  • Processes and completes curbside service.
  • Processes Inter-Library Loan (ILL) items and communicates with ILL customers.
  • Inspects and records safety of credit card machines, according to PCI guidelines.
  • Handles and records lost and found materials according to guidelines.
  • Makes announcements over the public address system as needed.
  • Accepts and reviews used material donations, according to guidelines. Maintains Used Book Sale section.
  • Collaborates on programs/projects with other staff, occasionally at other locations.
  • Assists with paging list fulfillment, including pulling, processing, and shelving Holds.
  • Monitors and maintains order in the public areas to ensure a welcoming environment for customers.
  • Assists and completes departmental statistics and reports.
  • Attends and assists with Outreach Library events.
  • May periodically serve as Person In Charge (PIC), providing support for employees, customers, and facility issues.
  • Attends professional development opportunities.

KNOWLEDGE/SKILLS/ABILITIES
  • Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
  • Demonstrates exceptional customer service, providing quality assistance to vendors, customers and staff.
  • Keeps current in relevant technology, uses computer software programs such as Microsoft Office and Outlook and common office equipment to complete tasks/assignments.
  • Uses problem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
  • Uses computer software and common office equipment to complete tasks, keeps current with relevant technology.
  • Service oriented, provides quality customer assistance; establishes and maintains effective relationships with customers and staff.
  • Maintains confidentiality, professionalism, and discretion in situations.
  • Possesses strong technical skills. Familiar with a range of hardware and software technologies.
  • Strong organizational and time management abilities. Complete assignments and projects in a timely manner.
  • Demonstrates appropriate money management responsibilities.
  • Responsive to change and demonstrates adaptability.
  • Takes responsibility for consistent completion and follow-up on all tasks.
  • Maintains a positive approach while tasking in adverse situations.
  • Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS
  • High school diploma or equivalent.
  • Minimum two years of customer service experience.
  • Bilingual proficiency a plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT
  • Communicate with staff and customers in person, via email and over the phone.
  • May require either being in a stationary position or moving about for prolonged periods.
  • Moves equipment or library materials weighing up to 35 lbs.
  • Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

BENEFITS
The benefits for this position include:
  • Annual Vacation Accrual: 2 weeks per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Up to 5 Personal Days per calendar year prorated based on the hire date
  • Illinois Municipal Retirement Fund (Pension Plan)
  • 12 weeks paid parental leave
  • Training and development opportunities

WORK SCHEDULE
Monday 1 - 5 p.m.
Tuesday 1 - 5 p.m.
Wednesday 5 - 9 p.m.
Thursday OFF
Friday 1 - 5 p.m.
1 Sat/mo. 1 - 5 p.m.
1 weekend/mo.
1 Friday 5 - 9 p.m.
1 Saturday 8:30 a.m. - 5 p.m.
1 Sunday 1 - 5 p.m.
To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)