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Library Associate Jobs in Providence, RI (NOW HIRING)

Peer Youth Leader

Brockton, MA · On-site

$19 - $20/hr

... library • Create a welcoming, inclusive environment for all participants • Represent and ... Associate or Bachelor's degree in Human Services preferred Certifications & Experience: • ...

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Bachelor's degree from an accredited university or college (or an associates degree working towards ... Create, manage, and maintain websites, libraries, storage repositories, workflows, newsletters, etc ...

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Library Associate information

See Providence, RI salary details

$9

$20

$33

How much do library associate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for library associate in Providence, RI is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Library Associate, and why are they important?

To thrive as a Library Associate, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent, with some positions preferring library science coursework. Familiarity with library management systems, cataloging software, and basic computer applications is usually required. Excellent customer service, communication, and problem-solving skills help you effectively assist patrons and support library operations. These abilities are vital for maintaining an organized, accessible library environment and ensuring a positive user experience.

Can I work as a librarian without a degree?

Library Associate positions typically require a relevant degree, such as a bachelor's in library science or a related field, although some entry-level roles may accept relevant experience or certifications. Most librarian roles, especially those involving professional responsibilities, require a master's degree in library science or information studies. Certification or specialized training can also enhance job prospects but generally do not replace the need for formal education for librarian positions.

How much do library assistants make?

In North Carolina, library assistants typically earn an average hourly wage of around $10 to $14, depending on experience and location. Salaries can vary based on the library's size, budget, and whether the position is part-time or full-time, with some roles offering additional benefits or opportunities for advancement.

What is the difference between Library Associate vs Library Technician?

AspectLibrary AssociateLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationAssociate degree in library technology or related field
Work EnvironmentPublic, academic, or special libraries; customer service focusSimilar environments with more technical and cataloging responsibilities
Employer UsageCommonly employed in public and academic libraries for assisting patronsOften involved in cataloging, shelving, and technical support tasks
Search & Comparison IntentYesYes

The main difference between a Library Associate and a Library Technician lies in their educational requirements and technical responsibilities. Library Associates typically have a high school diploma and focus on customer service and daily library operations. In contrast, Library Technicians usually hold an associate degree and handle more technical tasks like cataloging and collection management. Both roles are vital in library settings, but Library Technicians often require more specialized training and perform more technical duties.

What are Library Associates?

Library Associates are staff members who assist with the daily operations of a library. They help patrons locate materials, check out and return books, organize resources, and may assist with library programs or events. Library Associates often provide customer service, answer basic reference questions, and support librarians in maintaining an organized and welcoming environment. Their responsibilities can vary depending on the size and type of library, but they play a vital role in ensuring smooth library operations.

Is it hard to get hired as a librarian?

Getting hired as a librarian can be competitive, often requiring a master's degree in library science and relevant experience. Strong organizational skills, familiarity with library management systems, and certification can improve job prospects.

What are some common challenges Library Associates face when assisting patrons, and how can they effectively address them?

Library Associates frequently encounter challenges such as helping patrons locate specific materials, assisting with technology (like printers or public computers), and managing multiple requests during busy periods. To address these challenges effectively, it's important to develop strong communication and problem-solving skills, stay up-to-date with library catalog systems, and remain patient and resourceful when guiding patrons. Collaborating closely with librarians and other staff members also ensures that patrons receive comprehensive support and that workloads are balanced during peak times.

What do you need to be a library associate?

To become a library associate, candidates typically need a high school diploma or equivalent, strong organizational and customer service skills, and familiarity with library systems and technology. Some positions may require previous experience in libraries or related environments. Certification is not usually mandatory but can be beneficial for advancement.
What are the most commonly searched types of Library jobs in Providence, RI? The most popular types of Library jobs in Providence, RI are:
What are popular job titles related to Library Associate jobs in Providence, RI? For Library Associate jobs in Providence, RI, the most frequently searched job titles are:
What job categories do people searching Library Associate jobs in Providence, RI look for? The top searched job categories for Library Associate jobs in Providence, RI are:
What cities near Providence, RI are hiring for Library Associate jobs? Cities near Providence, RI with the most Library Associate job openings:
Infographic showing various Library Associate job openings in Providence, RI as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,103 per year, or $20.7 per hour.
Operations Excellence & Procedures Leader

Operations Excellence & Procedures Leader

Pet Food Experts

Pawtucket, RI • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Pet Food Experts rating

6.0

Company rating: 6.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

297th of 351 rated retail wholesalers


Job description

Join the Pack at Pet Food Experts!
With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.
At Pet Food Experts (PFX), we do more than distribute the best pet products-we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we're stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.
This role is responsible for working with operations to identify best operating practices across PFX's distribution center network, building a comprehensive and standardized operational procedures program, partnering with site-level resources to drive adoption and compliance, and supporting the execution of operational improvement projects under the oversight of the Director, Project Management.
PFX currently operates with inconsistent and non-standardized procedures across its warehouse locations. This individual will serve as the primary driver for closing that gap - working across the field and with internal stakeholders to build scalable operational documentation that directly enables safety, training effectiveness, compliance, and network-wide consistency.
Schedule: 8:30pm - 5:00pm, Hybrid schedule 3 days in office per week. Fully remote may be considered based on candidate qualifications and business needs.
Travel up to 25%
Summary of Essential Functions
  • PFX is making a strategic investment in operational infrastructure. The organization needs someone who has spent time in a warehouse, understands how operations work, and can build documentation and standards that people will genuinely follow.
  • This is a builder role - the person hired will construct the SOP program largely from scratch, establish governance structures, and leave a lasting operational foundation across every PFX distribution center.
  • Project management and cross-functional coordination skills complete the picture - enabling this person to manage the complexity of a multi-site, multi-stakeholder program while also supporting broader operations initiatives.
Accountabilities and Supporting Activities
Operational Assessment & Gap Analysis
  • Travel to PFX distribution center locations to observe, analyze, and document current-state workflows across all functional areas - including inbound, put away, pick, pack, ship, returns, inventory management, and yard operations.
  • Conduct structured interviews with site managers, supervisors, and frontline associates to surface best practices currently in use that are not yet formally documented.
  • Perform network-wide gap analyses and operational performance metrics to identify procedural inconsistencies, safety risks, compliance exposures, and training deficiencies across locations.
  • Prioritize SOP development based on operational risk, safety and regulatory requirements, frequency of use, and direction from Operations leadership.
  • Benchmark current PFX practices against industry standards to identify improvement opportunities and set the quality bar for new SOPs.

SOP Authorship & Documentation
  • Author comprehensive, accurate, and field-validated SOPs for all operational functions across the PFX distribution center network.
  • Design and maintain a standardized SOP template library ensuring consistent structure, formatting, reading level, and visual aids (process flows, photographs, quick-reference cards) across the full catalog.
  • Translate complex multi-step warehouse workflows, equipment operation guides, voice-picking system procedures, safety protocols, and compliance requirements into clear, step-by-step documentation accessible to associates at all skill levels.
  • Incorporate applicable regulatory requirements - including OSHA, DOT, and relevant compliance standards - into SOPs in coordination with the Safety & Compliance team.
  • Validate all procedures with Subject Matter Experts and frontline supervisors at each location before finalizing documents.
  • Develop supporting materials as needed - visual job aids, quick-reference cards, onboarding guides, and training checklists.
  • Build and maintain a centralized, version-controlled SOP catalog that is organized, searchable, and accessible to appropriate stakeholders at each site.

Voice Picking Systems - Lydia & Vocollect
  • Develop specialized SOPs and operator guides for voice-directed picking workflows using Lydia and Vocollect systems, reflecting actual configurations and workflows at each site.
  • Document system startup, shutdown, troubleshooting, and exception-handling procedures to provide clear reference materials for frontline associates and supervisors.
  • Capture and document site-specific configurations, dialogue scripts, and operational variations across the network to support consistency and cross-site training.
  • Stay current on system updates and best practice guidance from Lydia and Vocollect; proactively update SOPs and training materials to reflect changes.

Training, Collaboration, and SOP Rollout
  • Serve as the primary liaison between the SOP program, site leadership and site-level training staff across the distribution center network - building strong working relationships at each location.
  • Partner with site trainers to translate SOPs into onboarding, cross-training, and refresher training curricula; ensure procedures are embedded into how new associates are taught from day one.
  • Design and execute a structured rollout plan for each new or revised SOP - including communication timelines, trainer preparation, go-live readiness checklists, and post-rollout support windows.
  • Provide on-site support during SOP launch periods, working alongside trainers and supervisors to ensure smooth adoption.
  • Create feedback mechanisms for site trainers and frontline associates to submit questions, flag inaccuracies, or suggest SOP updates; manage the intake and resolution of submissions.
  • Develop train-the-trainer materials and lead preparation sessions with site-level trainers to ensure they have the knowledge and tools to deliver SOP-based instruction effectively.

Compliance Auditing & Program Governance
  • Develop and execute a structured SOP compliance audit program - establishing audit criteria, frequency schedules, and scoring frameworks to assess procedural adherence at each distribution center.
  • Conduct periodic on-site compliance audits across the network; document findings with specificity and prepare clear, actionable audit reports for site leadership
  • Track corrective action completion and re-audit as needed to verify that identified gaps have been closed.
  • Establish a governance framework defining SOP ownership, scheduled review cycles, revision authority levels, and the retirement process for outdated documents.
  • Create SOP program KPIs - including operational coverage rate (% of Inbound roles have a SOP complete; in progress; retired, etc; rollout completion rates, and audit compliance scores - and report metrics to leadership on a regular cadence.
  • Proactively schedule and manage periodic SOP reviews, ensuring documents remain accurate and current as processes, equipment, and regulations evolve.

Cross functional Project Management Support
  • Become an internal Subject Matter Expert in Asana; champion platform adoption and best practices for task and project management across PFX Operations.
  • Collaborate with business stakeholders to develop and manage cross-functional project tasks through to completion using Asana.
  • Support the planning, management, and implementation of functional-specific to medium-sized cross-functional projects across PFX Operations teams under the oversight of the Director, Project Management
  • Provide regular project status communications to management - maintaining milestone tracking, risk logs, and consistent follow-through on all open action items.
Knowledge, Skills, and Abilities
  • Hands-on knowledge of DC operations across inbound, outbound, inventory, picking, shipping, and returns. Understands how work actually gets done on the floor - not just how it looks on paper.
  • Proven ability to write accurate, structured SOPs that frontline warehouse staff will actually use. Experience authoring operational procedures at scale in a distribution environment required.
  • Ability to critically observe workflows, recognize gaps and informal best practices, and synthesize findings into formal operational standards.
  • Experience partnering with site leaders and trainers to translate SOPs into training content. Familiarity with adult learning principles. Ability to build train-the-trainer programs and support live delivery.
  • Hands-on experience with voice-directed picking using Lydia and/or Vocollect. Ability to write system-specific SOPs, operator guides, and troubleshooting procedures.
  • Skilled in designing and executing structured audits - developing criteria, conducting observations, documenting findings objectively, and managing corrective action to closure.
  • Experience establishing version control, review cycle frameworks, document numbering systems, and controlled-document practices for large SOP catalogs.
  • Proficiency in Asana or comparable project management tools. Ability to manage multiple work streams, milestones, and action items simultaneously.
  • Comfortable leading interviews and working sessions across all levels - from frontline associates to senior leaders. Skilled at building consensus across teams with competing priorities.
  • Demonstrated ability to communicate process changes effectively to operational teams. Experience building rollout plans that drive adoption rather than resistance.
  • Exceptional precision in procedural documentation - understands that errors in SOPs can create real safety, compliance, and operational risk.
  • Able to build program tracking tools, audit scorecards, and KPI dashboards. Comfortable producing clear, concise reporting for leadership audiences.

Education and Experience
  • 3-4 years of progressive experience in warehouse or distribution center operations, training, or operations compliance
  • Excellence in written and oral communication skills. Being bilingual is a plus.
  • Experience working with voice-directed picking systems - hands-on familiarity with Lydia and/or Vocollect is a significant plus.
  • Demonstrated experience writing and managing operational SOPs
  • Experience designing and executing compliance audits and managing corrective action processes.
  • Experience partnering with or managing training staff to develop and deliver operations-based training programs.
  • Proficiency in Asana or similar project management platforms (Monday.com, Smartsheet, Jira, etc.).

Benefits and Perks of Being Part of the PFX Pack!
At Pet Food Experts, we believe great people deserve great benefits-so we make sure you're covered from head to paw!
Competitive Pay - Because your hard work should be rewarded!
Comprehensive Health Benefits - Medical, dental, and vision to keep you feeling your best.
Retirement Savings with Employer Match - Helping you invest in your future.
Flexible Time Off - Unlimited days to recharge, adventure, or just enjoy some quality time with your pet!
Paid Parental Leave - Support for growing families (two-legged and four-legged!).
Company-Paid Life & Disability Insurance - We've got your back, no matter what.
Health & Dependent Care FSAs - Because budgeting for wellness should be easy.
Pet Perks & Discounts - Exclusive savings on the best pet products!
Extra Voluntary Benefits - Convenient options for additional coverage, deducted straight from payroll.
Employee Assistance Program (EAP) - Mental health, financial wellness, and more-because life happens.
Pet Food Experts is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, citizenship, age, sex, gender identity, sexual orientation, marital status, disability, military status, or any protected characteristic.
All employment offers are contingent on passing a criminal background check.
Salary Description
$75k - 85k

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