Library Associate Jobs in Pawtucket, RI (NOW HIRING)

OP Specialty Bracing is growing, and we believe our team is the key to our success. We are hiring a Corporate Support Specialist to join our Stoughton, MA team. If you are a motivated, caring individual who wants to make a difference in the lives of children, we encourage you to apply today!

At OP Specialty Bracing, kids are at the heart of everything we do. Our cause is simple: to improve the lives of children with orthopedic conditions and support their families every step of the way. From fractures and clubfoot to cerebral palsy, scoliosis, plagiocephaly, limb loss, and more, our certified clinical team treats the whole child in partnership with their care team. Helping kids is what we do; changing their lives is how we make a difference. OPSB offers specialized pediatric clinics across the country, including in major children's hospitals, ensuring that every child gets top-notch, kid-focused care. Our pediatric focus means that all our resources, from products to educational videos and print materials, are designed specifically towards the treatment of kids. With a growing library of resources and patient stories, we make the transition to treatment easier for families. We're not just providing care—we're pioneering it! Our team is constantly developing new, cutting-edge solutions in pediatric orthotics and prosthetics, because we believe every child deserves the very best. At OP Specialty Bracing, pediatric care is not just something we do—it's our passion, our purpose, and our promise to the kids we serve.

Position Summary:

The Corporate Support Specialist serves as a key administrative resource for management and clinic staff across the organization. This role provides essential operational, administrative, and project support to ensure efficient day-to-day business functions and positive employee experience.

To be successful in this position, the Corporate Support Specialist must be comfortable interacting with employees at all levels of the organization, from frontline clinic staff to senior leadership. The ideal candidate is highly organized, detail-oriented, and possesses strong interpersonal and communication skills.

This role requires the ability to effectively manage multiple priorities in a fast-paced environment while maintaining a high level of professionalism, accuracy, and confidentiality. The Corporate Support Specialist must be a collaborative team player who can work independently, exercise sound judgment, meet deadlines, and adapt to changing business needs.

Essential Responsibilities:

• Provide day-to-day administrative and operational support to all OP Specialty Bracing clinic locations.
• Ensure adherence to established company processes and procedures.
• Generate and maintain patient outcome reports using Nymbl, Electronic Medical Records (EMR) software.
• Support marketing initiatives through social media platforms, including Facebook, Instagram, and LinkedIn.
• Update, produce, and distribute patient education materials, marketing brochures, and other promotional collateral services for clinics and referral partners.
• Maintain and update company websites with information related to products, clinicians, clinic locations, and other organizational updates.
• Edit, manage, and distribute company order forms and related documentation.
• Coordinate corporate meetings, including scheduling, logistics, and preparation of meeting materials.
• Arrange shipping and logistics for national trade shows and industry events.
• Manage Continuing Education (CE) credit applications and documentation for in-house training seminars and educational programs.
• Coordinate the tracking, fulfillment, and shipping of product samples, literature, and promotional materials for the sales and clinical teams.
• Provide exceptional customer service and support to internal and external stakeholders.
• Perform other duties and special projects as assigned.

Education & Experience:

• Associate or bachelor's degree preferred; equivalent combination of education, training, and relevant experience will be considered.
• Minimum of 1–2 years of administrative, operational support, marketing support, or related experience.
• Experience supporting multiple departments or locations is preferred.

Skills & Competencies:

• Proficient in Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Publisher.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Strong attention to detail and accuracy.
• Demonstrated customer service and relationship-building skills.
• Ability to work independently and collaboratively in a team environment.
• Experience with Canva and website content management is a plus.
• Experience working with electronic medical records (EMR) systems is preferred.

*This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position of activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary

Benefits Offered for Eligible Employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long & Short-Term Disability
• Life Insurance and AD&D
• Retirement Savings Plan
• Paid Time Off (PTO) & Holidays

Equal Opportunity Employer:

OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.