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POSITION: Senior Library Manager

LOCATION: Hinesville Library-236 W. Memorial Drive Hinesville, GA 31313

FLSA: Exempt

REPORTS TO: Director of Public Services

SALARY GRADE: (115) $65,000- $80,000

JOB SUMMARY

The Senior Library Manager provides professional, supervisory, and administrative work, including servicing the public and directing the day-to-day operation of a large branch and multiple library departments within the Live Oak Public Libraries system. This position leads and manages staff and building resources in order to achieve stated library goals and objectives for a specified library location.

An employee assigned to this classification, under general direction, performs professional library work at a large branch library as well as on a system-wide level; supervises the work of branch managers, librarians and library support staff; assists the Director of Public Services in analyzing applicable policies and procedures; may chair and/or participate on system-wide committees to assist in development of policies and procedures on regional level; assists with training new branch managers; performs related duties as assigned.

The Senior Library Manager handles a wide variety of operational details and aligns branch initiatives with LOPL strategic plans.

ESSENTIAL JOB FUNCTIONS

• Leads employees at specified library locations in the effective management of day-to-day operations. Delegates tasks, fields questions and complaints and gathers data to prepare supporting communications and reports. Serves as the location's primary contact with other Library departments. 
• Develops, coaches, and trains library staff. Sets individual performance measurements for staff and holds them accountable. Responsibilities include managing, hiring, orienting and evaluating. 
• Manages adult programming activities for specified branch location in accordance with LOPL policies and strategic direction.
• Provides direct oversight of youth services programming for specified branch location ensuring alignment with LOPL policies and strategic direction.
• Assists in identifying, planning and participating in outreach initiatives within the local community.
• Assists with training and onboarding of new library managers; may provide direct training of policies, procedures, and daily operations.
• Provides input to Collection Management Department as requested; Assists with system-wide initiatives related to collection development.
• Chairs and/or participates on system-wide committees to assist in development and function of policies and procedures on regional level.
• Communicates system-wide initiatives to staff and customers. Coordinates objectives at the individual library level. 
• Develops projections of resources and personnel necessary to meet established goals and objectives. 
• Solves problems at the local level and assists with problem solving at the system level. Owns customer complaints until issue resolution is reached. 
• Interprets and communicates LOPL policies and procedures to staff and customers. 
• Coordinates, initiates, and approves paperwork and documentation to assure proper fiscal and regulatory control. Assists in preparation and management of the library budget. 
• Assists in the delivery of services to the customer at all service points. Maintains personal skills to assure quality of service in areas of Library collection, technology, reference, and circulation. 
• Utilizes computer applications and library equipment, maintains current knowledge of system-wide and location specific procedures, processes, policies and operations. Utilizes e-mail, voicemail and other Library technology to maintain open channels of communication. 
• Ensures that the building and grounds of the library are properly maintained. 
• Prepares operational reports and statistics for the library. 
• Attends local, state, and national conferences or meetings as required. 
• Acts as the point-of-contact for all supply orders for the library, responsible for maintaining sufficient supplies and ensuring inventory is appropriate. 
• Acts as project lead and/or serving on community-related task forces, committees, etc.
• Performs other related duties as assigned.

Education and Experience:

Requires a Master’s Degree in Library and Information Science (MLIS); five (5) years of directly related experience, including previous Library Manager experience; and, two (2) years of supervisory experience or equivalent combination of education and experience.

Additional Requirements:

• Experience with staff development including setting clear objectives, providing challenging and stretching tasks and assignments, developing measures to monitor progress, and the use of effective feedback. Works with personnel that need further development.

Licenses or Certifications:

• Possession of Georgia State Certification of Librarians license required, or the ability to obtain within 6 months of hire.
• Valid driver’s license and insurability required. Must have reliable transportation to be able to travel between library locations.

Special Requirements:

• Must be able to work nights and weekends, stand for extensive periods of time during the workday, and perform duties at other library locations.
• An employee in this class must be physically able to operate a variety of job-related machines and/or office equipment and be able to move or carry job related objects and materials.

Knowledge, Skills and Abilities:   

• Must possess interpersonal skills to work effectively with multi-level staff, patrons, and community group members from all socioeconomic, educational, literacy, and cultural backgrounds. 
• Creates strong morale and spirit in his/her team. Fosters open dialogue. Defines success in terms of the whole team. Creates a feeling of belonging in the team. 
• Empowers others and creates a climate in which people want to do their best. Invites input from each person and shares ownership and visibility. Is someone people like working for and with. 
• Adept at process management; knows how to organize people and activities. Can simplify complex processes, see opportunities for synergy and integration and apply appropriately to get more out of fewer resources. 
• Uses problem solving methods, as well as honest analysis, to solve difficult problems. Can see hidden problems and looks beyond the obvious to get to the core issue. Investigates a variety of sources for answers. 
• Ability to communicate effectively both orally and in writing. 
• Strong organizational and interpersonal skills with proven ability to lead.

Physical Demands:

Work is typically performed with the employee sitting at a desk, standing for extending periods, or bending/stooping. The employee must be able to lift and carry up to 50 pounds routinely, climb ladders, stand for extended periods of time, extended walking within and outside branch locations, reach, bend, and stoop. Full range of hand and finger motion is required for data entry purposes. The ability to distinguish color is required for network wiring purposes. Additionally, the following physical abilities are required:

• Balancing: Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Crouching: Bending the body downward and forward by bending leg and spine.  
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.  
• Grasping: Applying pressure to an object with the fingers and palm. 
• Handling: Picking, holding, or otherwise working, primarily with the whole hand. Must have the ability to place records, files, and boxes weighing no more than 25 pounds on shelves about head level. 
• Manual Dexterity: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
• Hearing 2: Ability to receive detailed information through oral communication, and to make the discrimination in sound. Must have the ability to hear well enough to carry on a normal conversation with clients both in person and on the telephone.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Mental Acuity: Ability to make rational decisions through sound logic and deductive processes. 
• Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. 
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. 
• Reaching: Extending hand(s) and arm(s) in any direction. 
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers. 
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing: Particularly for sustained periods of time.
• Stooping: Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
• Visual Acuity 1: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. Must have the ability to see well enough to interpret data on a computer monitor. 
• Visual Acuity 2: Including color, depth perception, and field vision. 
• Visual Acuity 3: Visual Acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. 
• Visual Acuity 4: Have visual acuity to operate motor vehicles and/or heavy equipment. 
• Visual Acuity 5: Have close visual acuity to perform an activity such as: visual inspection involving small defects, small parts, operation of machines; using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. 
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

Reasonable accommodations may be made to enable someone with a qualifying disability to perform the essential functions of the position.

WORK ENVIRONMENT

Typical office/library environment. Some fluctuations in building temperature related to HVAC problems can cause uncomfortable periods of heat or cold.  Some periods of elevated noise levels. Some stress related to the type of work being performed may be encountered e.g., pressure related to periods of high-volume activity and multiple demands.

The work week is a 40-hour work week. After Hours and holiday availability, while rare, is required. This is a salaried exempt position.

Live Oak Public Libraries has the right to revise this job description at any time. This description does not represent in any way a contract of employment.

It is the policy of the Library to provide equal employment opportunities to all people in all aspects of employer/employee relations without discrimination.