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Liberty Mutual Customer Service Remote Jobs in Rutherford, NJ

HMG Careers

Remote Customer Service and Sales

Newark, NJ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Bronx, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Avenel, NJ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Liberty Mutual Customer Service Remote information

See Rutherford, NJ salary details

$10

$19

$27

How much do liberty mutual customer service remote jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for liberty mutual customer service remote in Rutherford, NJ is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

How much does Liberty Mutual pay remote workers?

Liberty Mutual customer service remote workers typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Salaries can vary based on the specific role, with some positions offering additional benefits such as flexible schedules and training opportunities.

What qualifications are needed for Liberty Mutual remote jobs?

Liberty Mutual remote customer service jobs typically require a high school diploma or equivalent, strong communication skills, and previous customer service experience. Candidates should be comfortable using computers and online communication tools, and some roles may require specific certifications or training related to insurance products.

How much does Liberty Mutual pay hourly?

Liberty Mutual customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often involves remote work, requiring strong communication skills and familiarity with customer service tools.

How do I become a remote customer service representative?

To become a remote customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or call center software. Employers often require familiarity with tools like live chat platforms and may conduct background checks. Applying through company websites or job boards and demonstrating good interpersonal skills are key steps in the hiring process.

What does a Liberty Mutual Customer Service Remote representative do?

A Liberty Mutual Customer Service Remote representative assists customers with their insurance needs, such as answering policy questions, resolving billing inquiries, processing claims, and providing information about coverage options. These representatives work from home, using phone, chat, or email to communicate with customers. They are also responsible for maintaining a positive customer experience and meeting performance goals set by the company.

What are some common challenges faced by remote Customer Service Representatives at Liberty Mutual, and how are they supported in overcoming them?

Remote Customer Service Representatives at Liberty Mutual may face challenges such as maintaining effective communication with team members, managing time efficiently in a home environment, and staying motivated without in-person supervision. To address these, Liberty Mutual provides comprehensive virtual training, regular check-ins with supervisors, and access to collaboration tools to foster connection and support. Additionally, employees have access to technical support and wellness resources to help balance work and personal life, ensuring they can deliver excellent service to customers from a remote setting.

What is the difference between Liberty Mutual Customer Service Remote vs Liberty Mutual Claims Representative Remote?

AspectLiberty Mutual Customer Service RemoteLiberty Mutual Claims Representative Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; claims processing knowledge
Work EnvironmentRemote, home-based customer supportRemote, home-based claims handling
Employer & Industry UsageCustomer service roles in insuranceClaims processing roles in insurance
Common Search & ComparisonCustomer support vs claims handling

Liberty Mutual Customer Service Remote focuses on assisting customers with policy inquiries and support, while Liberty Mutual Claims Representative Remote handles claims processing and resolution. Both roles are remote, require similar credentials, and serve different functions within the insurance industry.

What are the key skills and qualifications needed to thrive as a Liberty Mutual Customer Service Remote Representative, and why are they important?

To thrive as a Liberty Mutual Customer Service Remote Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are essential. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are crucial for delivering excellent customer experiences, resolving concerns efficiently, and maintaining Liberty Mutual’s reputation for service.
What job categories do people searching Liberty Mutual Customer Service Remote jobs in Rutherford, NJ look for? The top searched job categories for Liberty Mutual Customer Service Remote jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Liberty Mutual Customer Service Remote jobs? Cities near Rutherford, NJ with the most Liberty Mutual Customer Service Remote job openings:
Liberty Mutual Customer Service Remote jobs near you
Infographic showing various Liberty Mutual Customer Service Remote job openings in Rutherford, NJ as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,857 per year, or $19.2 per hour.

Remote Customer Service Representative

Manhattan School

New York, NY • Remote

$17.50 - $23.75/hr

Contractor

Posted 17 days ago

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients’ interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred