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Liberty Mutual Customer Service Remote Jobs in Decatur, GA

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Liberty Mutual Customer Service Remote information

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How much do liberty mutual customer service remote jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for liberty mutual customer service remote in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

How much does Liberty Mutual pay remote workers?

Liberty Mutual customer service remote workers typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Salaries can vary based on the specific role, with some positions offering additional benefits such as flexible schedules and training opportunities.

What qualifications are needed for Liberty Mutual remote jobs?

Liberty Mutual remote customer service jobs typically require a high school diploma or equivalent, strong communication skills, and previous customer service experience. Candidates should be comfortable using computers and online communication tools, and some roles may require specific certifications or training related to insurance products.

How much does Liberty Mutual pay hourly?

Liberty Mutual customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often involves remote work, requiring strong communication skills and familiarity with customer service tools.

How do I become a remote customer service representative?

To become a remote customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or call center software. Employers often require familiarity with tools like live chat platforms and may conduct background checks. Applying through company websites or job boards and demonstrating good interpersonal skills are key steps in the hiring process.

What does a Liberty Mutual Customer Service Remote representative do?

A Liberty Mutual Customer Service Remote representative assists customers with their insurance needs, such as answering policy questions, resolving billing inquiries, processing claims, and providing information about coverage options. These representatives work from home, using phone, chat, or email to communicate with customers. They are also responsible for maintaining a positive customer experience and meeting performance goals set by the company.

What are some common challenges faced by remote Customer Service Representatives at Liberty Mutual, and how are they supported in overcoming them?

Remote Customer Service Representatives at Liberty Mutual may face challenges such as maintaining effective communication with team members, managing time efficiently in a home environment, and staying motivated without in-person supervision. To address these, Liberty Mutual provides comprehensive virtual training, regular check-ins with supervisors, and access to collaboration tools to foster connection and support. Additionally, employees have access to technical support and wellness resources to help balance work and personal life, ensuring they can deliver excellent service to customers from a remote setting.

What is the difference between Liberty Mutual Customer Service Remote vs Liberty Mutual Claims Representative Remote?

AspectLiberty Mutual Customer Service RemoteLiberty Mutual Claims Representative Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; claims processing knowledge
Work EnvironmentRemote, home-based customer supportRemote, home-based claims handling
Employer & Industry UsageCustomer service roles in insuranceClaims processing roles in insurance
Common Search & ComparisonCustomer support vs claims handling

Liberty Mutual Customer Service Remote focuses on assisting customers with policy inquiries and support, while Liberty Mutual Claims Representative Remote handles claims processing and resolution. Both roles are remote, require similar credentials, and serve different functions within the insurance industry.

What are the key skills and qualifications needed to thrive as a Liberty Mutual Customer Service Remote Representative, and why are they important?

To thrive as a Liberty Mutual Customer Service Remote Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are essential. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are crucial for delivering excellent customer experiences, resolving concerns efficiently, and maintaining Liberty Mutual’s reputation for service.
What are popular job titles related to Liberty Mutual Customer Service Remote jobs in Decatur, GA? For Liberty Mutual Customer Service Remote jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Liberty Mutual Customer Service Remote jobs? Cities near Decatur, GA with the most Liberty Mutual Customer Service Remote job openings:
Insurance Agent (Base salary + Uncapped commissions)

Insurance Agent (Base salary + Uncapped commissions)

Comparion Insurance Agency

Douglasville, GA • On-site, Remote

$100K/yr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago


Job description


Description

We are seeking a motivated and personable Insurance Sales Agent to join our growing team in our Douglasville,GA office.

Comparion Insurance Agency is hiring self-motivated, relationship-driven professionals for a rewarding outside sales career.

This role offers autonomy and flexibility to build your career, grow your earnings, and make a meaningful impact by helping protect individuals and families with auto, home, life, and specialty insurance.

Backed by a Fortune 100 company, you’ll receive hands-on training, resources, and team support to help you succeed — no prior insurance experience required.

Please note: While No Insurance Experience is required, you must obtain P&C and Life License prior to employment. 

Description

What you’ll do:

  • Sell auto, home, life, and related insurance products using a consultative, needs-based approach.
  • Build and maintain a book of business through referrals, networking, and community engagement as part of your outside sales efforts.
  • Identify prospective customers using established lead methodologies and relationship-driven outreach.
  • Accurately document customer interactions and handle sensitive information with integrity and confidentiality.
  • Use insurance sales technology, relationship management tools, and multi-carrier platforms to deliver tailored insurance solutions.
  • Participate in training, coaching, and performance incentives to continuously improve sales results.

What We Offer:

  • $1,000 Professional Start Bonus
  • Unlimited commission and renewal income – potential for earnings growth over time.
  • Full-time employment with benefits from day one, including health insurance, generous 401(k) match, and paid time off.
  • Paid training and ongoing development.
  • Autonomy to embrace your entrepreneurial spirit and structure your time your way.
  • Flexible work structure (hybrid office, field, and remote based on what your day requires).
  • Supportive team culture with mentorship and long-term career paths.

Compensation Details:

  • The typical training salary is $51k-55k
  • Through a combination of base, bonuses, and uncapped commissions, typical total first year compensation ranges from $65k - $80k
  • Potential for top performers to earn over $100k in their first year
Qualifications

Who We’re Looking For:

Day One Skills & Traits

  • Self-motivated and accountable – you take ownership of your work and results.
  • Reliable and responsive – you follow through and do what you say you’ll do.
  • Professional and trustworthy – you handle customer information with care and integrity.
  • Relationship-focused – you enjoy helping others and building long-term trust.
  • Outgoing – you’re comfortable talking with people and explaining options clearly.
  • Tech savvy – you’re able to learn and use technology and digital tools with ease.
  • Calm under pressure – you stay composed in a fast-paced, customer-focused environment.

Preferred Qualifications

  • Experience in customer-facing roles like retail, hospitality, service, operations, logistics, banking, account management, or sales.
  • Basic understanding of sales conversations, including handling common customer questions or objections.
  • Experience managing multiple accounts, clients, or priorities simultaneously.
  • Exposure to consultative selling, negotiation, or regulated industries.

You will be required to obtain P&C and Life licenses prior to being hired. 

 

Build a career for yourself, not by yourself. Launch a rewarding insurance sales career today.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

In 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states. We offer customers 50 insurance companies with product breadth including auto, home, life, pet, renters, umbrella, jewelry and much more. We use our scale to deliver a first-rate customer experience through consultative insurance experts located in their communities.

Our Leadership team has over 200 years of cumulative insurance experience. At Comparion, we have a philosophy of staying close to our customers and agents, so sales leadership is located throughout the country in our larger storefronts. Comparion is owned and backed by Liberty Mutual Group, a Fortune 100 company, founded in 1912

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco