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Liability Claims Manager Jobs in Wisconsin (NOW HIRING)

WI · On-site

$139 - $219/hr

Our professional liability claims handlers are tasked with managing and resolving claims proactively in order to achieve exceptional outcomes. Whatyou'll be doing What will your essential ...

New

Take statements from internal and external parties to establish timelines, facts, and liability * Manage claims from initial intake through investigation, coordination, and closure, ensuring all ...

WI · On-site

$80 - $120/hr

... General Liability (GL) to join the Dallas, TX office in a hybrid capacity. This position is ... Manage daily workflow allocation, file assignment, and overall team capacity. * Conduct regular ...

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Liability Claims Manager information

What does a liability claims manager do?

A Liability Claims Manager oversees the process of handling, investigating, and resolving liability insurance claims. They assess claims to determine the insurer’s liability, manage a team of claims adjusters, and ensure compliance with company policies and legal regulations. Their responsibilities also include negotiating settlements, maintaining accurate records, and communicating with clients, legal professionals, and other stakeholders. The goal is to ensure claims are processed efficiently while minimizing losses for the insurance company.

What are the key skills and qualifications needed to thrive as a liability claims manager?

To thrive as a Liability Claims Manager, you need expertise in insurance claims processes, risk assessment, and a bachelor's degree in a relevant field such as business or law. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC or CPCU is often required. Strong negotiation, analytical thinking, and leadership skills help manage complex claims and guide teams effectively. These abilities are crucial for minimizing financial loss, ensuring regulatory compliance, and delivering fair, timely resolutions for all parties involved.

What are some common challenges faced by liability claims managers when handling complex cases?

Liability Claims Managers often encounter challenges such as interpreting ambiguous policy language, managing high volumes of claims, and coordinating with multiple stakeholders like legal counsel, clients, and adjusters. They must also stay current with evolving regulations and ensure thorough investigations to minimize risk for their organization. Effective communication, attention to detail, and strong negotiation skills are essential for navigating these complexities and reaching fair claim resolutions.

What is the difference between Liability Claims Manager vs Claims Adjuster?

AspectLiability Claims ManagerClaims Adjuster
CredentialsRelevant insurance certifications, managerial experienceInsurance licenses, claims handling certifications
Work EnvironmentOffice-based, managerial oversight, team coordinationField or office-based, investigating claims
Employer & Industry UsageInsurance companies, risk management firmsInsurance companies, third-party administrators

Liability Claims Managers oversee the claims process, manage teams, and develop strategies for handling liability claims. Claims Adjusters focus on investigating individual claims, assessing damages, and determining liability. While both roles require insurance knowledge and certifications, Claims Adjusters are more hands-on with claim investigation, whereas Liability Claims Managers handle broader management responsibilities within the claims department.

What are popular job titles related to Liability Claims Manager jobs in Wisconsin?

For Liability Claims Manager jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Liability Claims Manager jobs?

Cities in Wisconsin with the most Liability Claims Manager job openings:

Infographic showing various Liability Claims Manager job openings in Wisconsin as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

General Liability Claims Adjuster (Construction Defect)

CBCS

Madison, WI • On-site, Remote

Full-time

Posted 3 days ago

New


Key responsibilities

  • Manage a caseload of General Liability claims, including construction defect exposures.

  • Investigate claims to determine liability, damages, and coverage implications.

  • Negotiate settlements and work toward timely, cost-effective claim resolutions.


Job description

General Liability Claims Adjuster - Construction Defect

Who says you can't have it all? At Cottingham & Butler Claims Services, you can build your claims career, handle meaningful and challenging work, and enjoy the flexibility of working from home.

We are seeking a General Liability Claims Adjuster with experience handling liability claims and an interest in construction defect exposures. In this role, you'll investigate, evaluate, negotiate, and resolve claims while collaborating with insureds, claimants, attorneys, contractors, and other stakeholders to achieve fair and timely outcomes.

Whether you're looking to expand your expertise in construction defect claims or continue growing your career in liability claims handling, this opportunity offers the support, training, and flexibility to help you succeed.

What You'll Do

  • Manage a caseload of General Liability claims, including construction defect exposures.
  • Investigate claims to determine liability, damages, and coverage implications.
  • Gather and analyze claim documentation, reports, contracts, and supporting evidence.
  • Communicate effectively with insureds, claimants, attorneys, contractors, experts, and clients throughout the claims process.
  • Evaluate claim exposure and develop appropriate resolution strategies.
  • Negotiate settlements and work toward timely, cost-effective claim resolutions.
  • Maintain accurate claim documentation and file management.
  • Ensure compliance with applicable state regulations, licensing requirements, and client service expectations.

Qualifications

  • 1+ years of experience handling General Liability claims; construction defect experience preferred.
  • Familiarity with state-specific claims handling regulations and licensing requirements.
  • Ability to investigate, evaluate, negotiate, and resolve liability claims.
  • Strong analytical and critical thinking skills.
  • Excellent written and verbal communication abilities.
  • Effective negotiation and relationship-building skills.
  • Ability to work independently while contributing to a collaborative team environment.
  • Strong organizational and time-management skills.
  • Proficiency in Microsoft Office and claims management systems.

Why Join Cottingham & Butler Claims Services?

  • 100% remote work environment.
  • Company-provided computer equipment and technology support.
  • Comprehensive onboarding and ongoing training.
  • Opportunity to develop specialized expertise in General Liability and Construction Defect claims.
  • Collaborative team environment backed by experienced claims professionals.
  • Stability, growth opportunities, and a culture focused on delivering exceptional client service.

If you're looking for a position that allows you to stay in claims, expand your expertise, and enjoy the flexibility of working from home, we'd love to connect with you.

Apply today and discover why Cottingham & Butler Claims Services is a great place to build your claims career.

At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn