Levy Concessions Jobs in Indiana (NOW HIRING)

Job Summary:

Key Responsibilities:

* Overseeing all aspects of concessions operations
* Ensuring the recruitment and training of team members in our standards and procedures
* Working with the location leadership team to continually drive improvements in guest satisfaction and financial results
* Driving engagement within the concessions department
* Overseeing all aspects of season planning and event preparation in the concessions department to ensure maximum event readiness
* Ensuring point of sale updates and regular maintenance checks are completed
* Completing calorific analysis of menu items in partnership with the culinary team
* Ensuring the timely implementation and communication of promotions
* Overseeing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure
* Working in partnership with other departments to ensure accurate completion of the requisition process
* Working with the culinary and purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations
* Ensuring compliance with all Payment Card Information rules
* Implementing concessions Production Sheet to ensure accurate production and minimal wastage
* Conducting progressive coaching with team members
* Completion of monthly financial reporting and action planning
* Ensuring regular maintenance, cleaning and inspection of all concessions areas and equipment
* Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed
* Completion and processing of alcohol incident logs to identify recurring issues or trends
* Managing team member meal breaks
* Overseeing recruitment activities for team members and non-profit groups
* Holding pre-shift meetings to set the tone for events
* Support location "Keys to the Future" activities to develop future leaders
* Support team member orientation training
* Lead NPO Group management and communication
* Oversee service standards during events to ensure a high level of the guest experience
* Ensuring accurate end of month inventory completion
* Partnering with purchasing team to manage product transfers and requisition sheets to accurately track products during events
* Managing and resolving guest complaints
* Managing team member incidents/accidents and following all required reporting procedures
* Managing the onboarding of new management employees in line with our #bestdayever process
* Conduct monthly safety training for team members
* Managing team member scheduling in line with demand forecasts
* Verifying payroll, entering gratuities
* Subcontractor communications - ensure they have all correct paperwork in, scheduled properly, staffing has done appropriate trainings, etc.
* Responsible for the accurate and timely completion of month-end inventory for the concessions department
* Completing building walkthroughs during events
* Working with location partners to manage the implementation standards agreed through sponsorship deals
* Supporting other locations/properties, as needed

Skills and Experience:

* 5+ years of experience in a food and beverage operational position
* Bachelor s degree in hospitality management is preferred
* High level of computer literacy
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills
* Able to work evenings and weekends, as dictated by event schedule