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Leons Customer Care Associate Jobs (NOW HIRING)

School of Rock

Customer Care Associate

Commack, NY · On-site

$15 - $20.75/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

NTT DATA Services

Customer Care Associate

Yukon, OK · Remote

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

NTT DATA Services

Customer Care Associate

Las Cruces, NM · On-site

$19/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

NTT America

Customer Care Associate

Kansas City, KS · On-site

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. Must Live in Continental United States This position is eligible for company benefits ...

School of Rock

Customer Care Associate

Bristol, RI · On-site

$15.25 - $21/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

NTT DATA Services

Customer Care Associate

Chicago, IL · On-site

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

NTT DATA Services

Customer Care Associate

Las Cruces, NM · Remote

$19/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

Budget Blinds

CUSTOMER CARE ASSOCIATE

Meridian, ID · On-site

$19 - $22/hr

Employee discounts CUSTOMER CARE ASSOCIATE - JOB POSTING Be the Person Who Makes Every Customer Experience Exceptional Competitive Pay + Performance Incentives + 3% IRA Match Do you love organizing ...

NTT America

Customer Care Associate

Oklahoma City, OK · On-site

$20/hr

We are currently seeking a Customer Care Associate to join our team. (Pipeline) Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. Must Live ...

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Leons Customer Care Associate information

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How much do leons customer care associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for leons customer care associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What states have the most Leons Customer Care Associate jobs?

States with the most job openings for Leons Customer Care Associate jobs include:

What are popular job titles related to Leons Customer Care Associate jobs?

For Leons Customer Care Associate jobs, the most frequently searched job titles are:

Customer Care Associate

Commack, NY • On-site

School of Rock
Music Bands and Freelance Musicians • 501 - 1,000 employees
Learn more about School of Rockexternal

$15 - $20.75/hr

Other

Medical, PTO

Posted 19 days ago

School Of Rock rating

6.0

Company rating: 6.0 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

Job description

Customer Care Associate

Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ideal for someone who thrives in a high-energy, child-focused environment, values teamwork, and enjoys building positive relationships with customers. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you!

Benefits

  • Paid Training
  • Daily Pay available
  • SafeSplash® Brands Curriculum Certification
  • Flexible Hours
  • Free Swim Lessons for immediate family of employees
  • Career Growth
  • Health Benefits (30+ hours per week)
  • Paid time off (30+ hours per week)
  • Wealth Benefits (30+ hours per week)

Responsibilities:

Operations

  • Perform administrative duties including Terms & Conditions processing, aged accounts follow-up, and attendance tracking (via iClassPro or equivalent system).
  • Answer all incoming phone calls within three rings and return messages in a timely manner.
  • Maintain accurate and timely student attendance records, ensuring smooth class operations.
  • Assist with facility cleanliness: lobby, observation area, restrooms, and front desk.
  • Support daily opening and closing procedures to ensure readiness for customers.

Sales

  • Support lead conversion efforts through tours, trial lessons, and enrollment follow-ups.
  • Execute retention activities including re-enrollment calls, check-ins with dropped students, and parent outreach.
  • Manage in-school customer requests, including schedule changes, account updates, and billing questions.

Customer

  • Provide a warm and professional welcome to all customers, greeting them by name with high energy.
  • Handle greetings and goodbyes to ensure every family feels appreciated.
  • Conduct school tours, explaining programs and emphasizing the value of lessons.
  • Respond to customer inquiries (in person, by phone, and email) with accuracy, enthusiasm, and empathy.
  • Address and de-escalate customer issues promptly, finding solutions that strengthen relationships.
  • Proactively engage with parents about their child's progress and upcoming opportunities.

Employee

  • Collaborate with instructors and managers to ensure smooth operations.
  • Support a safety-focused culture by adhering to all brand and facility standards.
  • Participate in staff meetings and training sessions to continually improve service.

Job Type

  • Weekdays, Weeknights and Weekends required
  • 10+ hours a week (seasonality can impact this)
  • Work Location: On-site
  • Reports to School Leadership

Requirements

  • High school diploma or equivalent preferred
  • Strong written and verbal communication skills
  • Ability to multi-task in a fast-paced environment while being agile and taking initiative
  • Comfortable working in and around water, with children and parents.
  • Must be able to lift 30 lbs. and be on your feet for long periods
  • CPR, First Aid, and AED certifications are required within 30 days of hire (training available)
  • Lifeguard certification is preferred
  • Prior swim experience is preferred

What School Of Rock employees say

Pay

Benefits

Hours and flexibility

Workplace

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