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Lenel Security Support Jobs (NOW HIRING)

RDR, Inc

Polygraph Scheduler

Denver, CO · On-site

$60K - $70K/yr

Recommend new administrative support processes * Execute Directorate/Office security in and out ... Lenel Systems for proper badging, Visit Request and Badging System (VRBS), Access Polygraph ...

Northrop Grumman

Security Coordinator 3

Sunnyvale, CA · On-site

$51K - $85K/yr

Physical Security Support: bag inspections, occasionally empty proprietary bins. Knowledge ... Experience with LENEL access system. One Badge system. SIMS Primary Level Salary Range: $51,400.00 ...

ClearanceJobs

Polygraph Scheduler Jobs

Denver, CO · On-site

$60K - $70K/yr

Recommend new administrative support processes * Execute Directorate/Office security in and out ... Lenel Systems for proper badging, Visit Request and Badging System (VRBS), Access Polygraph ...

Koitecc Solutions

... supporter. Our commitment to learning across our differences and similarities make us stronger. We ... Genetec Access Control and CCTV, Lenel, Avigilon, Omnigo, Blackboard, Simple K * Systems ...

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Lenel Security Support information

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How much do lenel security support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for lenel security support in the United States is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $30.53 per hour, depending on experience, location, and employer.

What is Lenel Security Support?

Lenel Security Support refers to technical assistance and services provided for Lenel security systems, which are widely used for access control and security management in various organizations. Support professionals help with system installation, troubleshooting, software updates, integration with other security systems, and user training. Their goal is to ensure that the Lenel system operates efficiently and securely, addressing any issues that may arise. They may also assist with system customization and compliance with security protocols.

What are the key skills and qualifications needed to thrive as a Lenel Security Support specialist?

To thrive as a Lenel Security Support Specialist, you need a solid understanding of electronic security systems, access control principles, and experience with the Lenel OnGuard platform, often supported by relevant certifications such as Lenel Certified Professional (LCP). Familiarity with troubleshooting hardware and software, network configurations, and using ticketing or remote support tools is typically required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These competencies ensure rapid resolution of security issues, minimize downtime, and maintain the integrity of critical security infrastructure.

What are some common challenges faced by Lenel Security Support professionals, and how can they be addressed?

Lenel Security Support professionals often encounter challenges such as troubleshooting complex access control issues, managing software updates, and integrating Lenel systems with third-party hardware. These challenges can be addressed by staying current with product documentation, participating in regular training, and collaborating closely with IT and facilities teams. Additionally, strong communication skills are essential for explaining technical solutions to non-technical users and ensuring that security measures align with organizational policies.

What is the difference between Lenel Security Support vs Lenel System Administrator?

AspectLenel Security SupportLenel System Administrator
CertificationsLenel certifications, security system knowledgeLenel certifications, network and system management
Work EnvironmentCustomer support, troubleshooting, on-site/remoteSystem management, configuration, maintenance
Employer & IndustrySecurity integrators, security departmentsSecurity firms, large organizations

Lenel Security Support primarily focuses on troubleshooting, customer assistance, and technical support for Lenel security systems. In contrast, Lenel System Administrators handle system configuration, maintenance, and management to ensure optimal operation. Both roles require similar certifications but differ in daily responsibilities and work environment.

What are popular job titles related to Lenel Security Support jobs?

For Lenel Security Support jobs, the most frequently searched job titles are:

Infographic showing various Lenel Security Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,353 per year, or $26.6 per hour.

Polygraph Scheduler

Denver, CO • On-site

RDR, Inc
Real Estate • 51 - 200 employees
Learn more about RDR, Incexternal

$60K - $70K/yr

Full-time

Re-posted 16 days ago

Job description

Job Type
Full-time
Description
This position is contingent upon award.
REQUIRES A CURRENT TS/SCI with CI Poly clearance prior to consideration
Polygraph Scheduler/Entry level Security Administrative Specialist shall be able to perform all the following tasks:
  • Maintain tracking records and filing systems, archives files as necessary
  • Recommend new administrative support processes
  • Execute Directorate/Office security in and out processing requirements
  • Issue security related equipment, records, receipts, or supplies
  • Maintain a schedule of appointments for a manager or offices
  • Schedule polygraph testing
  • Answer security related telephone calls, directs calls to the appropriate branch or office, and take messages
  • Research, records, and reports statistical analysis for historical and planning purposes
  • Provide security support for passing, verifying, and receiving clearances, confirming Sensitive Compartmented Information (SCI) security eligibility, processing visitor requests, processing requests for Badges, and processing Visit Certifications and Perm Certifications
  • Update security data, run inquiries, provide quality control, develop reports using various IC and/or DOD databases
  • Provide support coordinating, tasking and managing security action responses from internal office, other Government, and industry organizations
  • Maintain and update appropriate security related databases
  • Provide administrative/customer support duties for access control and physical security support to the Headquarter buildings
  • Issue and manage badges for Headquarters personnel and visitors
  • Update data, provide quality control, run reports, and use the Monitor Dynamics Inc. system and Lenel Systems for proper badging, Visit Request and Badging System (VRBS), Access Polygraph Investigative Collection System (APICS), and others as needed
  • Process certifications for access via fax, email, electronic message format and IC databases for visitors' access for daily visit or multiple visits up to one year
  • Assist with badge issues, provide visitors information support, directions and assist in contacting visitor POC
  • Assist with onboarding and out-processing of personnel to include badge creation for new personnel and badge destruction for departed personnel as well as assist in updating accesses for personnel
  • Assist in the set-up and conduct of the weekly briefing for new personnel introduction to the facility

Requirements
EXPERIENCE/EDUCATION
High School Diploma/GED -and- 3 years of relevant experience
SKILLS
  • Knowledge of Microsoft Office and standard computer applications
  • Oral and written communication skills sufficient to compose and deliver responses to customers' routine questions in a clear and concise manner
  • Knowledge of security specific systems, databases, websites, and software, including Facility and Information Security Accreditation Tool, VRBS, APICS, Scattered Castles, Joint Personnel Adjudication System or their successors

Active TS/SCI with CI Poly clearance required prior to consideration
This positions pays within the $60,000 to $70,000 pay range.

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