Leepfrog's primary product is CourseLeaf, an academic operations platform that supports curriculum, catalog, scheduling, registration, and syllabi management. Over 500 colleges and universities and 5 ...
Leepfrog's primary product is CourseLeaf, an academic operations platform that supports curriculum, catalog, scheduling, registration, and syllabi management. Over 500 colleges and universities and 5 ...
Leepfrog's primary product is CourseLeaf, an academic operations platform that supports curriculum, catalog, scheduling, registration, and syllabi management. Over 500 colleges and universities and 5 ...
Quick apply
Leepfrog's primary product is CourseLeaf, an academic operations platform that supports curriculum, catalog, scheduling, registration, and syllabi management. Over 500 colleges and universities and 5 ...
Leepfrog information
See salary details
$17.85 is the 25th percentile. Wages below this are outliers.
$16.59 - $18.77
43% of jobs
The median wage is $19.86 / hr.
$18.77 - $20.96
14% of jobs
$20.96 - $23.14
9% of jobs
$24.95 is the 75th percentile. Wages above this are outliers.
$23.14 - $25.33
11% of jobs
$25.33 - $27.51
13% of jobs
$27.51 - $29.70
6% of jobs
$29.70 - $31.88
2% of jobs
$31.88 - $34.07
0% of jobs
$34.07 - $36.25
0% of jobs
$36.25 - $38.44
1% of jobs
$38.44 - $40.63
1% of jobs
$16
$22
$40
How much do leepfrog jobs pay per hour?
As of Jul 22, 2026, the average hourly pay for leepfrog in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.
What is a Leepfrog and what does the company do?
Leepfrog is a company that specializes in providing software solutions for higher education institutions, particularly in the areas of academic catalog management and curriculum management. Their flagship product, CourseLeaf, helps colleges and universities streamline processes such as course approvals, catalog publishing, and class scheduling. Leepfrog focuses on making academic administration more efficient and user-friendly for faculty, staff, and students.
What are the key skills and qualifications needed to thrive as a Leepfrog (Curriculum Management Software) Specialist, and why are they important?
To thrive as a Leepfrog Specialist, you generally need experience in curriculum management, understanding of higher education processes, and a background in information systems or educational technology. Familiarity with Leepfrog’s CourseLeaf software, database management, and workflow tools—as well as relevant certifications—are often required. Strong problem-solving, communication, and project management skills help professionals stand out in this role. These skills ensure the effective implementation and maintenance of curriculum systems, supporting institutional accuracy and efficiency.
What is the difference between Leepfrog vs Student Information System (SIS)?
| Aspect | Leepfrog | Student Information System (SIS) |
|---|---|---|
| Primary Function | Student engagement and communication platform with event management | Data management of student records, enrollment, grades |
| Required Credentials | Typically no specific certifications, technical knowledge of platform | Often requires familiarity with database management and administrative credentials |
| Work Environment | Educational institutions, primarily colleges and universities | Educational institutions, K-12 and higher education |
| Usage in Industry | Used for marketing, communication, and event organization | Used for administrative record-keeping and student data management |
Leepfrog focuses on student engagement and communication, enhancing campus events and outreach, while Student Information Systems (SIS) primarily handle student data management and administrative functions. Both are used in educational settings but serve different core purposes.
What are the common challenges faced by software developers at Leepfrog, and how can new hires prepare for them?
Software developers at Leepfrog often work on complex, client-driven projects with tight deadlines and evolving requirements. Adapting quickly to new technologies and maintaining clear communication with cross-functional teams are key challenges. New hires can prepare by familiarizing themselves with agile development practices, strengthening problem-solving skills, and being proactive about seeking feedback. The company's collaborative culture supports continuous learning, so being open to mentorship and ongoing training will help new team members thrive.
More about Leepfrog jobs
What cities are hiring for Leepfrog jobs? Cities with the most Leepfrog job openings:
What job categories do people searching Leepfrog jobs look for? The top searched job categories for Leepfrog jobs are:
Other
Re-posted 29 days ago
Job description
Description
Position Title: Technical Support Specialist (Tier-2)
Location: Coralville, IA (On-Site)
Reports to: Software Support Supervisor
Status: Full-time, Non-Exempt, Hourly
Overview
Leepfrog Technologies is an education technology company headquartered in the Iowa City-Cedar Rapids region in eastern Iowa. We have a team of over 150 professionals who are passionate about higher education and student success.
Leepfrog's primary product is CourseLeaf, an academic operations platform that supports curriculum, catalog, scheduling, registration, and syllabi management. Over 500 colleges and universities and 5.5 million students are using CourseLeaf to thrive.
The Technical Support Specialist (TSS) should be knowledgeable in all CourseLeaf products, have the ability to complete non-development configuration changes, handle milestone processing (publishing, updating, & advancing), troubleshoot client requests, and report issues to development and/or other departments as necessary. The TSS works within a team as a subset of the larger Support department, with an assigned number of clients ranging from 85 - 115 and upwards of 5 modules per client.
General Duties and Responsibilities:
Primary Responsibilities:
- Deliver excellent customer service and build positive relationships with clients, ensuring their satisfaction with and successful use of CourseLeaf software.
- Maintain a thorough, ongoing understanding of CourseLeaf modules, including how they are configured, customized, and implemented to meet client requirements.
- Develop and maintain a specialization in at least two CourseLeaf modules through ongoing training.
- Manage, update, and resolve assigned tasks or tickets within prescribed deadlines and provide timely feedback to both internal teams and clients.
- Independently use discretion and judgment in prioritizing and addressing client issues, ensuring customer satisfaction by providing timely resolutions.
- Troubleshoot and diagnose client issues, determining if the software is performing as expected.
- Support routine client needs such as installing patches, upgrades, publication, and advances.
- Create, manage, and track internal tasks using established guidelines and procedures.
- Act as a liaison between internal teams and clients, facilitating smooth communication and ensuring client needs are met.
- Provide detailed notes and update documentation to support the resolution of issues and ensure that client-specific documentation is regularly updated.
- Participate in internal and external meetings to represent the Support Team, including implementation hand-offs, presenting on client issues and updates when necessary.
- Act as an educator, providing guidance and clarification to clients and internal teams on product configurations and support processes.
- Perform office opening and closing duties, including hand-offs, as assigned.
- Additional responsibilities as needed to support evolving department and company needs.
- Provide occasional weekend and holiday coverage as needed.
Shift-Specific Duties:
- Daytime Shift: Provide backup for Tier 1 Support Communication Administrators as needed.
Requirements
Skills Required
- Organization and Time Management - As responsibility grows, our team members will need to meet internal and external deadlines, prioritizing requests to meet customer expectations.
- Driven by Customer Success - Listening intently, you understand client requests and translate them into options, develop plans, and deliver outcomes.
- Oral and Written Communication - Delivering clear, concise, and timely communication across a wide range of internal and external audiences, with tact and diplomacy.
- Tech Savvy - Knowledge of web browsers, file editors, and general troubleshooting steps to identify and resolve technical issues. Tier 2 and Tier 3 team members will benefit from a highlevel understanding of web-based application architecture and previous experience with JavaScript, HTML, CSS, SQL, or Web CMS Systems.
- Task Management - Our teams track and document issues and interactions within ticket/task/project management tools. Initiative must be taken to prioritize and resolve issues.
- Problem Solving - Our products and the customers using them exist within an ever-changing environment. Being able to analyze situations and react appropriately can improve problem resolution and ticket routing.
- Team Player - We work best when we work together. Software Support Specialists need to work as a team both within Support as well as with other internal departments. Consistent and respectful internal communication is mission critical to our organizational success.
Leepfrog Technologies, Inc. is an equal opportunity employer. All applicants will receive consideration for employment free from discrimination on the basis of race, color, religion, gender, age, sexual orientation, national origin, marital status, veteran status, genetic makeup, gender identity, disability, or other protected characteristics by local, state, or federal law.