ZipRecruiter

Log In

1

Lease Retention Manager Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsLease Retention JobsLease Retention Manager Jobs

Lease Retention Manager information

See salary details

$31.5K

$82.5K

$122.5K

How much do lease retention manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for lease retention manager in the United States is $82,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $102,000.00 per year, depending on experience, location, and employer.

What is the difference between Lease Retention Manager vs Leasing Agent?

AspectLease Retention ManagerLeasing Agent
CredentialsReal estate license, customer service skillsReal estate license, sales skills
Work EnvironmentOffice, property managementOn-site at properties, sales-focused
Employer & IndustryProperty management companies, landlordsReal estate brokerages, leasing offices
Primary FocusRetaining tenants, reducing vacanciesFinding new tenants, leasing units

The Lease Retention Manager primarily focuses on maintaining existing tenant relationships and reducing vacancy rates, while the Leasing Agent concentrates on attracting new tenants and leasing available units. Both roles require real estate licensing and excellent customer service skills, but their daily tasks and objectives differ significantly within the property management industry.

How does a Lease Retention Manager typically collaborate with other departments to maximize tenant satisfaction and retention?

A Lease Retention Manager works closely with property management, leasing agents, and maintenance teams to ensure tenants' concerns are addressed promptly and lease terms are upheld. They often coordinate regular check-ins, resolve disputes, and implement retention strategies that may involve offering renewal incentives or improvements to the property. Effective collaboration ensures that tenant feedback leads to actionable improvements, ultimately increasing tenant satisfaction and renewal rates. This cross-departmental approach is key to proactively addressing potential issues before they impact retention.

What are the key skills and qualifications needed to thrive as a Lease Retention Manager, and why are they important?

To thrive as a Lease Retention Manager, you need expertise in property management, lease negotiations, and customer relationship management, often supported by a degree in business or real estate. Familiarity with property management software, CRM platforms, and lease agreement systems is typically required. Strong communication, problem-solving, and negotiation skills set standout professionals apart in this role. These abilities are crucial for maintaining tenant satisfaction, minimizing vacancy rates, and ensuring the financial stability of property portfolios.

What is a Lease Retention Manager?

A Lease Retention Manager is a professional responsible for maintaining and increasing the retention of existing lease customers, typically in industries such as automotive or real estate. They develop strategies to encourage customers to renew their leases, address concerns that may lead to non-renewal, and often coordinate with sales and customer service teams. Their goal is to ensure customer satisfaction, minimize lease cancellations, and drive repeat business for the company.
What cities are hiring for Lease Retention Manager jobs? Cities with the most Lease Retention Manager job openings:
What states have the most Lease Retention Manager jobs? States with the most job openings for Lease Retention Manager jobs include:
Lease Retention Manager jobs near you
Customer Retention Manager

Customer Retention Manager

Arona Home Essentials

Farmington, MO • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description


Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy.  We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico.  We are currently looking to hire a Customer Retention Manager.

You will have access to a comprehensive benefits package that includes:

  • Paid time off including vacation days, personal days and holidays
  • Unlimited Bonus & Commission opportunities paid monthly
  • Company paid Life Insurance and Long-Term Disability Insurance
  • Medical, Dental, Vision, Life Insurance and Short-Term Disability
  • 401(k) with a company match
  • Ongoing training and development

 Responsibilities:

  • Immediate contact of all customers who have not renewed their lease agreement(s)
  • Maintain updated accurate customer information
  • Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager's absence
  • Monitor customer payment history and habits and make recommendations to support the customer to ownership
  • Collect money and obtain customer signatures on lease agreements
  • Other tasks as assigned by management
  • Strong leadership skills
  • Good communication and interpersonal skills
  • Professional appearance
  • History of results
  • Aptitude to learn proper collection procedures
  • Effective organization skills
  • Must be 18 years of age or older
  • Position routinely requires lifting, loading and "dollying" merchandise of 50 pounds or more
  • Bi-Lingual a plus!!

Requirements:

Customer Retention Manager must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy.  Customer Retention Manager must pass a pre-employment drug screening and criminal background investigation. 

EEOC Statement

Arona Home Essentials is an Equal Opportunity Employer. 

Apply