ZipRecruiter

Log In

1

Learnupon Jobs (NOW HIRING)

CAPITAL TITLE OF TEXAS LLC

Instructional Designer

Plano, TX · On-site

$60K - $82K/yr

LearnUpon * Microsoft 365 * Digital Learning What You'll Do Design Exceptional Learning Experiences * Design engaging digital learning for employees across the organization. * Create onboarding ...

CAPITAL TITLE OF TEXAS LLC

Instructional Designer

Plano, TX · On-site

$60K - $82K/yr

LearnUpon * Microsoft 365 * Digital Learning What You'll Do Design Exceptional Learning Experiences * Design engaging digital learning for employees across the organization. * Create onboarding ...

KidStrong

Assistant General Manager

Goodyear, AZ · On-site

$50K - $70K/yr

Manage and support the ongoing professional development of staff through LearnUpon. * Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in ...

next page

Showing results 1-20

All JobsLearnupon Jobs

Learnupon information

See salary details

$8

$26

$61

How much do learnupon jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for learnupon in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a LearnUpon administrator?

A LearnUpon Administrator is a professional responsible for managing and configuring the LearnUpon Learning Management System (LMS) within an organization. Their duties include setting up courses, enrolling users, generating reports, customizing the platform, and ensuring a smooth learning experience for all users. They also provide support to learners and instructors, maintain system security, and work to optimize training initiatives using LearnUpon's features.

What are some typical challenges faced when working as a customer support specialist at LearnUpon, and how can they be managed?

Customer Support Specialists at LearnUpon often encounter challenges such as addressing a wide variety of technical inquiries and troubleshooting issues across different learning management system features. Managing multiple customer tickets while maintaining high satisfaction can be demanding, especially during peak times or new product releases. Staying up-to-date with platform updates, clear communication, and collaborating closely with the product and engineering teams are key strategies for success. Continuous learning and leveraging internal knowledge bases also help specialists resolve issues more efficiently.

What are the key skills and qualifications needed to thrive as a LearnUpon administrator?

To thrive as a LearnUpon LMS Administrator, you need solid experience in learning management systems (LMS), a background in instructional design or education, and strong organizational skills. Familiarity with the LearnUpon platform, SCORM/xAPI standards, and integration tools like Salesforce or HRIS systems is often required. Excellent problem-solving abilities, attention to detail, and strong communication skills help manage user support and collaborate with cross-functional teams. These skills ensure efficient platform management, smooth user experiences, and effective delivery of online training programs.
More about Learnupon jobs
What job categories do people searching Learnupon jobs look for? The top searched job categories for Learnupon jobs are:
Learnupon jobs near you
Infographic showing various Learnupon job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Contract. Highlights an 89% Physical, 6% Hybrid, and 5% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Customer Success Manager, Enterprise

LearnUpon

Philadelphia, PA • On-site

Full-time

Posted 19 days ago

Job description

Work Mode: Hybrid 1+ days per week in our Philadelphia office
Department: Customer Success
About the Company
LearnUpon partners with over 1,600 organisations globally to unlock the potential of employees, customers & members through learning that's easy, scalable and focused on results.
Read more about life at LearnUpon here.
About the Team
LearnUpon helps organizations train their employees, partners, and customers through a single, powerful platform.
The focus of the Customer Success team is on delivering measurable outcomes, long-term value, and predictable retention and growth, keeping customers at the center and maintaining a high bar for quality.
In this role, you will partner with some of our highest value customers highly concentrated within our Strategic engagement model to drive adoption, deliver success, and prepare accounts for renewal and expansion, approaching each interaction with ownership, curiosity, and a focus on meaningful results.
About the Opportunity
The Customer Success Manager, Enterprise manages a smaller portfolio of complex customers, ensuring they achieve meaningful business outcomes and long-term value through LearnUpon.
This role combines strategic account leadership, consultative engagement, and commercial ownership, building multi-threaded relationships and aligning to executive priorities.
You are accountable for renewal readiness and expansion, ensuring value is demonstrated, risk is managed, and opportunities are advanced in partnership with Sales.
In addition, you'll be responsible for:
  • Own a portfolio of Enterprise customers, ensuring they achieve defined outcomes and realize measurable value
  • Build deep understanding of customer strategy and priorities, aligning LearnUpon to key business initiatives
  • Lead structured success planning and executive engagement, including business reviews and long-term value planning
  • Establish multi-threaded relationships across stakeholders, including senior decision-makers
  • Drive renewal readiness through value demonstration, risk identification, and proactive planning
  • Identify and shape expansion opportunities, partnering with Sales to drive growth
  • Act as a strategic advisor, guiding decisions and helping customers navigate complex change
  • Coordinate cross-functional teams to deliver a seamless customer experience
  • Maintain strong operational discipline, including account planning, forecasting inputs, and visibility into customer health

Skills & Experience
Must-Haves
  • 5+ years experience in SaaS Customer Success, Account Management, or a related customer facing consultative and commercially focused role
  • Proven success managing complex, high-value Enterprise customers with strong retention and expansion outcomes
  • Strong consultative and strategic mindset, with the ability to engage at operational and executive levels
  • Experience supporting renewal readiness and expansion in high-ARR environments
  • Commercial acumen and confidence in renewal and growth conversations
  • Excellent communication and presentation skills with senior stakeholders
  • Strong organizational skills managing a smaller number of complex accounts
  • Sound judgment in ambiguous, high-impact situations
  • Experience using AI tools to streamline tasks and improve efficiencies
  • Willing to travel up to 10 times per year for key customer on-sites and industry events

Nice-to-Haves
  • Experience in eLearning, EdTech, or Learning Management Systems
  • Familiarity with APIs, integrations, or Single Sign-On (SSO)

Why choose LearnUpon?
From comprehensive rewards and generous time off to meaningful investment in your growth and development, LearnUpon gives you the support, trust, and opportunity to do the most impactful work of your career.
Learn more here.
Hiring Process
  • Qualified applicants may be invited to an initial screening call with a member of our TA Team.
  • Successful candidates will be invited to a series of practical interviews.
  • Finally, candidates will have an interview with our COO.
  • Successful candidates will be contacted with an offer to join our team.

Note: At LearnUpon, we utilise AI to enhance the speed and quality of our screening and assessment practices, but our hiring decisions are always human.
If you need any accommodations during the hiring process, please reach out to us at peopleops@learnupon.com.
LearnUpon is an Equal Opportunities Employer.
We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.
Check out our Careers site and Instagram to learn more about working at LearnUpon.
By submitting your application, you agree to LearnUpon's Privacy Policy.

Apply