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Learning Development Operations Jobs in Reston, VA

LMS Specialist

Bethesda, MD · On-site

$70K - $83K/yr

The Learning Management System (LMS) Specialist provides operational support technical expertise ... The LMS Specialist reports to the Senior Manager of Learning Development & Optimization Minimum ...

The Learning Management System (LMS) Specialist provides operational support technical expertise ... The LMS Specialist reports to the Senior Manager of Learning Development & Optimization Minimum ...

LMS Specialist

Bethesda, MD · On-site

$70K - $83K/yr

The Learning Management System (LMS) Specialist provides operational support technical expertise ... The LMS Specialist reports to the Senior Manager of Learning Development & Optimization Minimum ...

Standard Work & Learning Asset Governance * Build and sustain rolebased standard work frameworks ... Partner with Operations, Safety, HR, and Site Leadership to ensure workforce development systems ...

Dark Wolf provides DevSecOps agile software development, information operations, penetration testing and incident response, applied research and rapid prototyping, machine learning, and mission ...

Dark Wolf provides DevSecOps agile software development, information operations, penetration testing and incident response, applied research and rapid prototyping, machine learning, and mission ...

Machine Learning & Operations Engineer

Arlington, VA · Remote

$80K - $108K/yr

More typical DevOps responsibilities for software development as required. Required Qualifications * 3+ years of experience in MLOps, ML infrastructure, Machine Learning, or related roles or relevant ...

DevOps Developer 3

Herndon, VA · On-site

$62.44 - $71.36/hr

As DevOps Engineer you will perform system automation tasks to include infrastructure automation ... learning and career advancement, including professional development programs and access to cutting ...

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Learning Development Operations information

See Reston, VA salary details

$22

$41

$63

How much do learning development operations jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for learning development operations in Reston, VA is $41.50, according to ZipRecruiter salary data. Most workers in this role earn between $34.76 and $44.04 per hour, depending on experience, location, and employer.

What is the difference between Learning Development Operations vs Learning and Development Specialist?

AspectLearning Development OperationsLearning and Development Specialist
Primary FocusManaging learning technology, processes, and systems to support training programsDesigning, delivering, and evaluating training content and programs
Required SkillsLearning management systems, data analysis, process optimizationInstructional design, facilitation, content creation
Work EnvironmentCorporate training departments, e-learning platformsTraining sessions, workshops, online courses
Common CertificationsATD Learning Technologies Certificate, CPLPATD Certified Professional in Learning and Performance (CPLP), CPTD

Learning Development Operations professionals focus on managing the systems, processes, and technology that enable effective learning programs, while Learning and Development Specialists primarily design and deliver training content. Both roles often collaborate but serve different functions within the training ecosystem.

What cities near Reston, VA are hiring for Learning Development Operations jobs? Cities near Reston, VA with the most Learning Development Operations job openings:
LMS Specialist

LMS Specialist

HMSHost

Bethesda, MD • On-site

$70K - $83K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


HMSHost rating

6.0

Company rating: 6.0 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

39th of 64 rated caterers


Job description

With a career at HMSHost, you really benefit! We Offer
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.
Purpose: The Learning Management System (LMS) Specialist provides operational support technical expertise for the organization's Learning Management Systems, ensuring reliable training delivery, accurate reporting, and a positive learner experience. This role identifies and resolves system issues, maintains data integrity, and drives continuous improvement of learning operations to support business priorities.
Essential Functions:
  • Owns the end-to-end LMS content lifecycle, including uploading, testing, publishing, and maintaining eLearning modules, videos, job aids, and instructor-led training materials, ensuring content is functional, accessible, and optimized across user types and devices

  • Organizes, structures, and maintains learning paths, curricula, and course structures, balancing accuracy, usability, and evolving training requirements; proactively identifies outdated, duplicated, or misaligned content and recommends improvements

  • Maintains accurate user data (new hires, transfers, terminations, role changes, organizational updates) by partnering with HRIS and People & Culture teams to investigate discrepancies, determine root causes, and resolve data issues related to job codes, locations, reporting structures, and employment status

  • Evaluates and maintains data integrity standards through consistent naming conventions, tagging, and data hygiene practices, improving searchability, reporting accuracy, and long-term system reliability

  • Serves as a trusted first point of contact for LMS-related inquiries, independently assessing issues, determining appropriate solutions, and delivering clear, user-friendly support to field managers and People & Culture partners

  • Troubleshoots complex LMS issues including login challenges, course accessibility, browser/device compatibility, and completion errors; resolves issues independently or escalate appropriately to the LMS vendor, IT, or HRIS

  • Generates, analyzes, and distributes training reports related to completions, overdue training, compliance requirements, and operational needs; identifies risks, gaps, or inconsistencies and supports leaders with actionable insights

  • Partners cross-functionally with global Learning and HRIS teams, as well as IT, Instructional Designers, and Field Learning leadership to ensure learning assignments, publishing standards, and system configurations align with LMS standards and real-world operational workflows

  • Supports system updates, enhancements, and testing by identifying potential impacts, validating functionality, and ensuring continuity of training delivery; exercises sound judgment during audits and training validations to ensure records are accurate, complete, and defensible

Reporting Relationship: The LMS Specialist reports to the Senior Manager of Learning Development & Optimization
Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • Education and Experience: The combination of education and professional experience must exceed 5 years:

  • In a technical role: Requires 5 years of experience engaged in delivering LMS programs

  • A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement

  • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience

  • Specialized Training:

  • Training that leads to knowledge of eLearning formats such as SCORM, MP4, and HTML5

  • Specialized Skillset/Competencies/Traits:

  • Demonstrated experience working with an LMS (e.g., Axonify, Workday Learning, Cornerstone, Docebo, SuccessFactors, or similar)

  • Familiarity with HRIS data fields and how HR system information flows into an LMS

  • Strong independent judgment, problem-solving, and critical thinking to identify issues, resolve data and system challenges, and continuously improve learning operations in support of business priorities

  • Experience supporting data integrity, system testing, quality control, or process improvement initiatives preferred

  • Exceptional customer service and communication skills

  • Strong attention to detail; familiar working with digital systems and data entry

  • Ability to follow structured processes, maintain consistency, and meet deadlines

  • Proficient in Microsoft Office; tech-savvy with the ability to learn new systems quickly and teach others

  • Business acumen with the ability to understand the long-term implications of Learning & Development planning and to advance the organization's goals

  • Demonstrated ability to understand the needs of the business, stakeholders, the employee population and individual circumstances

  • Demonstrated history of creating and maintaining positive work environments

  • Location: This role is based at the North America Support Center in Bethesda, MD

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

What HMSHost employees say

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Hours and flexibility

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About HMSHost

Sourced by ZipRecruiter

HMSHost Leading the Industry HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10 Best Readers' Choice Travel Awards gave first place honors to both of HMSHost's Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further. About HMSHost Global restaurateur HMSHost is a world leader in creating dining for travel venues. HMSHost operates locations all over North America, and is part of Autogrill Group, the world's leading provider of food & beverage services for people on the move. Our Philosophy We empower our team of diverse associates to succeed. With locations in airports across North America, HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Bethesda, MD, US

Year founded

1897

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