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Learning Development Operations Jobs in Boston, MA

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Learning Development Operations information

See Boston, MA salary details

$23

$43

$66

How much do learning development operations jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for learning development operations in Boston, MA is $43.34, according to ZipRecruiter salary data. Most workers in this role earn between $36.30 and $45.96 per hour, depending on experience, location, and employer.

What is the difference between Learning Development Operations vs Learning and Development Specialist?

AspectLearning Development OperationsLearning and Development Specialist
Primary FocusManaging learning technology, processes, and systems to support training programsDesigning, delivering, and evaluating training content and programs
Required SkillsLearning management systems, data analysis, process optimizationInstructional design, facilitation, content creation
Work EnvironmentCorporate training departments, e-learning platformsTraining sessions, workshops, online courses
Common CertificationsATD Learning Technologies Certificate, CPLPATD Certified Professional in Learning and Performance (CPLP), CPTD

Learning Development Operations professionals focus on managing the systems, processes, and technology that enable effective learning programs, while Learning and Development Specialists primarily design and deliver training content. Both roles often collaborate but serve different functions within the training ecosystem.

Learning Development Operations jobs near you
Learning & Development Specialist

Learning & Development Specialist

Suffolk Construction

Boston, MA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Suffolk Construction rating

9.1

Company rating: 9.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

About Suffolk  

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. 

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. 

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. 

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, clickhere.

The Role

The Learning and Development Specialist is responsible for creating and delivering educational content and communications that support Red and Blue University’s (RBU) learning strategy, enhance program consistency, and promote an exceptional employee experience throughout Suffolk. 

This role requires you to be on-site in our vibrant Boston office four days a week, where you can take advantage of free parking, an on-site gym, a cafeteria, and other perks that contribute to a welcoming culture and distinctive workplace environment!   


  • Ensure that the RBU’s intake process and SOPs are followed; identify areas of improvement

  • Design and develop RBU content including online and classroom curriculum, ILT PowerPoints, micro-learnings, assessments, feedback surveys, progress evaluations

  • Ensure adherence to good instructional design principles and practices i.e. ADDIE and more

  • Support all ongoing training programs; manage and update all training material as needed

  • Support and execute on the organization-wide learning experience and communication strategy

  • Troubleshoot learning system related issues in liaison with the HR Systems Manager

  • Stay current with L&D Industry trends, technologies, and innovations to elevate learning offerings

  • Continue self-development in foundational L&D related knowledge, skills and competencies

  • Act as a Learner advocate across the populations at Suffolk, keeping the Learner’s experience first

  • Support the analysis of robust data from SME feedback surveys, course evaluations, field observations, self-study courses, and performance-based assessments to inform learning and development strategy

  • Support with the development and management of construction role-based, leadership, and professional development programs

  • Ensure exceptional customer service to all stakeholders of Suffolk’s Red & Blue University


  • Bachelor’s degree in Communication, Human Resources, Instructional Design or related field 

  • 3 years of direct human resources or learning and development experience  

  • Ability to assess employee needs and create content/solutions catering to those needs 

  • Proficiency with Microsoft Office products (Excel, Word, Outlook, OneDrive)

  • Proven ability to develop engaging training material, lessons, and presentations across a variety of learning types and abilities 

  • Experience with LMS administration & management  

  • Experience with content creation tools such as Articulate 360, Vyyond or similar 

  • Collaborative, service-oriented, and results-driven  

  • Highly organized; able to prioritize and multi-task 

  • Excellent oral and written communication and interpersonal skills 

  • Resourceful with strong problem solving and troubleshooting skills; sound business judgement 

  • Must possess Suffolk Core Values: Passion Hard Work, Integrity, Professionalism, and Caring 


While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.


Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.


The expected salary range for this position (Specialist, Learning Programs) in US-MA-Boston is between $78,000 and $106,000 USD.  This represents the typical salary range for this position and is just one component of Suffolk’s total compensation package.  Actual salaries may be based on several factors including, but not limited to, skill set, experience, education and other qualifications.  Suffolk offers a comprehensive benefits package as part of its overall compensation strategy.  Salary ranges may differ by geography and are reviewed regularly to reflect market trends.

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