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Learning Development In Hospitality Jobs in Sunnyside, NY

Applecart

Learning and Development Manager

New York, NY · Hybrid

$105K - $125K/yr

In this position, you will work with HR, IT, and Business Development, along with cross-functional partners across the organization. This role will report to the Director of Learning & Development.

Applecart

Learning and Development Manager

New York, NY · Hybrid

$105K - $125K/yr

In this position, you will work with HR, IT, and Business Development, along with cross-functional partners across the organization. This role will report to the Director of Learning & Development.

Applecart

Learning and Development Manager

New York, NY · On-site

$105K - $125K/yr

In this position, you will work with HR, IT, and Business Development, along with cross-functional partners across the organization. This role will report to the Director of Learning & Development.

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Sunnyside, NY

Learning Development In Hospitality information

See Sunnyside, NY salary details

$54.9K

$107.3K

$144.8K

How much do learning development in hospitality jobs pay per year?

As of Sep 3, 2026, the average yearly pay for learning development in hospitality in Sunnyside, NY is $107,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,900.00 and $124,300.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What job categories do people searching Learning Development In Hospitality jobs in Sunnyside, NY look for?

The top searched job categories for Learning Development In Hospitality jobs in Sunnyside, NY are:

What cities near Sunnyside, NY are hiring for Learning Development In Hospitality jobs?

Cities near Sunnyside, NY with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Sunnyside, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $107,317 per year, or $51.6 per hour.

PCL - Learning Development Mgr

Princess Cruises

New York, NY • On-site

Other

Re-posted 21 days ago

Princess Cruises rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

Description
By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 
 
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 
 
As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities
  • Consulting with onboard leadership and all departments to deliver customized, relevant learning solutions that support overall operational needs in line with the Company's Core Values and brand strategy.
  • Communicating effectively with internal customers to determine learning support needs based on a thorough assessment, including personal interviews, on-the-job performance observation, metrics analysis, and guest and operational feedback.
  • Supporting all leadership development and delivery efforts for ship-based employees from strategy to operational execution.
  • Facilitating leadership development and learning courses, workshops, events, and activities, including team building activities and other critical meetings.
  • Actively participating with the Human Resources Learning & Development Department to implement, test, and pilot new training projects/initiatives.
  • Evaluating current programs and performance using analytics, statistics, metrics, trends, and direct feedback and makes relevant suggestions for ongoing enhancement.
  • Overseeing participant enrollment processes and conducting follow up evaluations to measure impact and identify curriculum improvements.
  • Supporting large-scale organizational effectiveness and change management efforts.  


Skills, Knowledge & Expertise
  • Bachelor's degree in Communications, HR, or related field, or equivalent work experience.
  • Minimum of three (3) years experience in a training and development position that includes program delivery and assessment.
  • Prior experience delivering leadership content.
  • Strong facilitation skills.
  • Previous people management experience preferred.
  • Ability to establish and maintain cooperative working relationships with a variety of staff levels in the company.
  • Demonstrated a high level of computer fluency in Microsoft Office applications.
  • Strong Command of the English language, both verbal and written.

Benefits
Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive Princess Cruises offers many benefits. This position is afforded comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. 
Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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