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Learning Development In Hospitality Jobs in Lilburn, GA

Compass Group

EXPERIENCE MANAGER

Atlanta, GA · On-site

$85K - $95K/yr

Partnering closely with Operations, Marketing, People, Learning & Development, and Culture ... in Hospitality, Business, Marketing, Communications, Training & Development, or related field. * 5+ ...

Compass Group

EXPERIENCE MANAGER

Atlanta, GA · On-site

$85K - $95K/yr

Partnering closely with Operations, Marketing, People, Learning & Development, and Culture ... in Hospitality, Business, Marketing, Communications, Training & Development, or related field. * 5+ ...

UCB

Learning Manager Immunology US

Atlanta, GA · On-site

$108K - $164K/yr

Facilitate engaging virtual and in-person learning experiences. * Lead learning content development, implementation, and delivery. * Monitor learner progress, attendance, feedback, and performance ...

UCB

Learning Manager Immunology US

Atlanta, GA · On-site

$108K - $164K/yr

Facilitate engaging virtual and in-person learning experiences. * Lead learning content development, implementation, and delivery. * Monitor learner progress, attendance, feedback, and performance ...

Revenue Analytics

Data Scientist

Atlanta, GA · On-site

$95 - $110/hr

... learning, and AI to power complex commercial decisions. In Hospitality, we are building products ... development while maintaining technical quality. * Partner closely with product, engineering, and ...

Revenue Analytics

Data Scientist

Atlanta, GA · On-site +1

$95K - $110K/yr

... development while maintaining technical quality. * Partner closely with product, engineering, and ... Strong curiosity, ownership, and learning agility, with interest in hospitality, travel, pricing ...

Hertz

Learning Project Manager

Atlanta, GA · On-site

$75K/yr

The Learning Project Manager is also responsible for conducting analyses and post-training ... hospitality, or tourism industry preferred. * Bachelor's degree in Organizational Development ...

Revenue Analytics

Data Scientist

Atlanta, GA · On-site +1

$95K - $110K/yr

... development while maintaining technical quality. * Partner closely with product, engineering, and ... Strong curiosity, ownership, and learning agility, with interest in hospitality, travel, pricing ...

Hertz

Learning Project Manager

Atlanta, GA · On-site

$68 - $83/hr

Minimum 3-5 years experience in Project Management or Learning & Development, preferred Minimum 3-5 years experience in Car Rental, Hospitality, or Tourism, preferred Bachelor's Degree in ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Lilburn, GA

Learning Development In Hospitality information

See Lilburn, GA salary details

$46.8K

$91.5K

$123.5K

How much do learning development in hospitality jobs pay per year?

As of Sep 6, 2026, the average yearly pay for learning development in hospitality in Lilburn, GA is $91,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $106,000.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What job categories do people searching Learning Development In Hospitality jobs in Lilburn, GA look for?

The top searched job categories for Learning Development In Hospitality jobs in Lilburn, GA are:

What cities near Lilburn, GA are hiring for Learning Development In Hospitality jobs?

Cities near Lilburn, GA with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Lilburn, GA as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $91,520 per year, or $44 per hour.

EXPERIENCE MANAGER

Compass Group

Atlanta, GA • On-site

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,099 frontline employees who took The Breakroom Quiz

350th of 500 rated business services

Job description

Salary: $85000 - $95000 / year

Other Forms of Compensation: bonus 

What makes FLIK click


What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.

Job Summary

FLIK Hospitality Group is seeking a dynamic and highly visible Experience Manager to champion service excellence, associate engagement, recognition, and hospitality culture throughout FLIK.

This role serves as a regional ambassador for the FLIK experience, leading the implementation of initiatives that strengthen guest satisfaction, associate engagement, retention, and client relationships. Partnering closely with Operations, Marketing, People, Learning & Development, and Culture & Inclusion teams, the Experience Manager will drive the adoption of our service excellence program, facilitate training and culture programs, support engagement and recognition initiatives, and elevate hospitality experiences across all lines of business.

The Experience Manager will also serve as an experience architect, helping develop service standards, guest journey frameworks, and hospitality experiences across diverse environments ranging from bespoke luxury and concierge services to hotels, conference centers, lounges, catering, and foodservice operations.

This position reports to the Director of Experience, synK.

Key Responsibilities:

Service Excellence & Experience Design

  • Serve as the regional champion and subject matter expert for our service excellence program.
  • Drive the adoption and sustainability of service standards, hospitality best practices, and experience initiatives.
  • Develop, write, and enhance service standards, playbooks, and guest experience frameworks across multiple hospitality segments.
  • Design and implement hospitality experiences that align with client expectations, brand standards, and operational goals.
  • Conduct site visits, experience assessments, and coaching sessions to identify opportunities and drive continuous improvement.
  • Facilitate Annual Certification programs, onboarding, workshops, and service excellence training.

Culture, Engagement & Recognition

  • Champion a culture of kindness, hospitality, service excellence, and recognition across the region.
  • Drive adoption and engagement of the company's Rewards & Recognition Platform and Associate Engagement Platform.
  • Generate excitement and momentum around experience programs, training, certifications, and culture initiatives.
  • Inspire leaders and associates through facilitation, coaching, storytelling, and communication.
  • Partner with operational leaders to recognize associates and reinforce service excellence standards.
  • Analyze engagement feedback and trends to identify opportunities and improve the associate experience.

Communication, Marketing & Storytelling

  • Partner with Marketing and Operations teams to support culture, experience, and engagement initiatives.
  • Create compelling presentations, communications, and storytelling content that showcase service excellence, associate success, and business impact.
  • Deliver presentations, workshops, town halls, and recognition events for associates, clients, and leaders.
  • Present experience metrics, engagement insights, and program outcomes during business reviews and leadership meetings.

Project Leadership & Execution

  • Lead regional implementation of experience-related initiatives and programs.
  • Develop project plans, communication strategies, and execution roadmaps.
  • Track program effectiveness, analyze results, and recommend enhancements.
  • Collaborate cross-functionally to ensure alignment with organizational goals and priorities
Qualfications:
  • Bachelor's Degree preferred in Hospitality, Business, Marketing, Communications, Training & Development, or related field.
  • 5+ years of experience in hospitality, food service, customer experience, culture, training, or employee engagement.
  • Demonstrated success facilitating training programs and delivering presentations to diverse audiences.
  • Ability to build strong partnerships and influence stakeholders at all organizational levels.
  • Ability to travel up to 50% throughout the United States

Skills & Competencies

  • Passion for hospitality, service excellence, and culture.
  • Experience leading culture, service excellence, recognition, or engagement initiatives preferred
  • Ability to analyze data, identify trends, and translate insights into action preferred
  • Exceptional presentation, facilitation, and public speaking skills.
  • Strong storytelling, communication, and relationship-building abilities.
  • Ability to coach, influence, and develop leaders and frontline associates.
  • Strong project management, organization, and execution skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in Microsoft Office Suite, including PowerPoint and Excel.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Associates at Flik Hospitality are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Flik maintains a drug-free workplace.

Req ID: 1557911

Flik Hospitality Group 

JEANNE M LANE 

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