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Learning Development In Hospitality Jobs in Brooklyn, NY

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Learning Development In Hospitality information

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$53.6K

$104.8K

$141.4K

How much do learning development in hospitality jobs pay per year?

As of Aug 16, 2026, the average yearly pay for learning development in hospitality in Brooklyn, NY is $104,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,800.00 and $121,400.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are popular job titles related to Learning Development In Hospitality jobs in Brooklyn, NY?

For Learning Development In Hospitality jobs in Brooklyn, NY, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Brooklyn, NY look for?

The top searched job categories for Learning Development In Hospitality jobs in Brooklyn, NY are:

What cities near Brooklyn, NY are hiring for Learning Development In Hospitality jobs?

Cities near Brooklyn, NY with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Brooklyn, NY as of July 2026, with employment types broken down into 1% Internship, 81% Full Time, 9% Part Time, 3% Temporary, and 6% Contract. Highlights an 85% In-person, 9% Hybrid, and 6% Remote job distribution, with an average salary of $104,834 per year, or $50.4 per hour.

Learning & Development Coordinator (Educational/Vocational)

Good Shepherd Services

Manhattan, NY • On-site

$55K - $60K/yr

Full-time

Posted 23 days ago

Good Shepherd Services rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Job Title: Learning & Development Coordinator -Education and Vocation
Reports To: Program Director
Hours: 35/hours - Non-Exempt
Salary Range: $55,000 - $60,000
Summary: The Learning and Development Coordinator for Education and Vocation Division will facilitate the division's training objectives and training compliance by maintaining records of and schedules for employee training.
Organize
  • Organizes and coordinates training sessions; reserves space for training, ensures that audiovisual equipment is available and operating, distributes materials such as handouts and quizzes, and handles other similar details and tasks.
  • Maintains records of attendance and successful completion of training.
  • Develops or assists with development of and maintains a division-specific training calendar; tracks required initial and refresher training schedules.
  • Researches and examines training products, reviews samples, demonstrations, and website content, and suggests additions or enhancements of the division's training library to the [division-specific collaborative work group].

Partner
  • Partner with supervisors within the division to support their teams' training access, coordination needs, and compliance reporting needs.

Communicate
  • Customize and deliver training-related communication based on the [division-specific collaborative workgroup]'s division-specific communication plan.

Support
  • Assists the [division-specific collaborative work group] and other training staff with their assigned duties.
  • Provide support to training participants in virtual instructor-led and classroom training as directed.
  • Performs other related duties as assigned.

Performance Objectives for FY26-FY27
  • Leadership Outreach: During the first two months, connect with Vice Presidents within the various Education program divisions to determine their training communication preferences, staff access to spaces and technology for learning, and top training scheduling priorities. Create a plan for consistent and proactive outreach based on each division's training mandates and goals.
  • Coordination Workflow: Within the three months, work with Education CPO and leadership on creating a calendar/schedule to establish a balanced distribution of time across program divisions.
  • Assist with staff becoming proficient with the tools and templates as used in learning and development coordination which includes learning management system participant registration, survey tool(s), Microsoft Outlook templates and groups, Zoom registration, PDF signature and workflow, and Microsoft Excel, and Microsoft PowerPoint.
  • Team Collaboration: During the first two months, meet with members of the Mission and Learning and key contacts in other support divisions. Demonstrate taking initiative to help others, to learn your colleagues' communication preferences and working styles, to anticipate and communicate potential workflow and collaboration problems, and to utilize humble inquiry to build collaborative work relationships.
  • Service and Support:
    • Assist program leadership in identifying challenges in completing mandatory trainings and assist with implementing a schedule and tools that will assist staff in completing training within the first three months.
    • Provide continuous support to program leadership in creating new and improving current trainings in order to improve job performance of staff and overall program impact (partnering with Education specialists and other staff who specifically work on creating trainings for staff development).
  • Performance objectives may shift based on program needs.
  • Culture: Support in establishing and strengthening a culture of learning and development in the Education Division.

Education and Experience
  • Associate's degree required.
  • At least two years of experience in a related field highly desired.

Required Skills/Abilities
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.
  • Effective organization skills.
  • Proficient with Microsoft Office Suite and related program software.
  • Ability to use public transportation for travel to program locations throughout New York City.

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