Learning Development Associate Jobs in Hayward, CA

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Location: Menlo Park, California (hybrid) Team: The Corporate Development team’s mission is to be at the forefront of accelerating the development and execution of Genesys’ strategy primarily, but not exclusively, through buy-side M&A. The team has completed 22 acquisitions since becoming an independent company in 2012. Additionally, the team supports other initiatives including investments, divestitures, partnerships, strategy projects, aspects of integration, and other ad hoc projects. Role: The Corporate Development Associate will report to the Head of Corporate Development and work closely with the broader team to support the execution of strategic projects. The role is a mix of conducting structured quantitative and qualitative analysis, contributing to the sourcing and evaluation of acquisition targets, project management (e.g., aspects of due diligence), and advancement of AI tools used in the team’s workflow. The primary focus will be buy-side M&A (from M&A strategy to deal execution), with additional exposure to integration success, minority investments, sell-side projects, and other special initiatives.

• Strategy: Collect competitive intelligence and map industry segments
• Sourcing: Identify potential acquisition targets given a general investment thesis
• Evaluation: Conduct qualitative/quantitative analysis of targets; support business case development
• Deal Execution: Support project management of aspects of the diligence process and other initiatives; assist in analytics and documentation of findings for executive management
• Integration: Support the integration team with knowledge transfer and other special projects.

• 1-4 years of relevant experience at an investment bank, private equity, strategy consulting, transaction services firm, corporate development, or strategic finance
• Completion of an analyst program at an investment bank, private equity, strategy consulting, or transaction services firm is preferred
• M&A deal experience or exposure is preferred
• Experience in the enterprise software industry is preferred; direct exposure to CX is a plus
• Intellectual curiosity, including a desire to learn about products and technology
• Consistent ability to deliver high-quality work
• Superior attention to detail
• Professional maturity, sound judgment, and discretion to thrive in an executive-level environment and be trusted with highly confidential information
• Understanding of accounting concepts related to P&L, balance sheet, and cash flow
• Ability to work in a fast-paced environment with a high degree of ambiguity and minimal supervision.
• Proactive self-starter with the ability to multitask and prioritize appropriately to meet tight deadlines
• Strong oral and written communication skills, including the ability to confidently interact with internal and external stakeholders
• Advanced Excel/PowerPoint skills, including financial modeling and presentation building

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$90,900.00 - $159,900.00

• Medical, Dental, and Vision Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.

A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.

Growth in the AI era – Build future‑ready skills through mentorship, learning programs, leadership development and education support.

Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.

Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps. Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

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Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.