Learning And Development Jobs in Alaska (NOW HIRING)

This posting will close on July 23. Applications will be reviewed after the closing date, and interviews will be conducted within the subsequent two-week period.
Position Summary
With oversight and direction from the Training Manager, the Training Instructor is responsible for the planning, execution, and instruction of Alaska Primary Care Association's (APCA) Workforce Development (WFD) training and programs. This position facilitates training, provides instruction, conducts participant assessment, and manages the tracking of assigned WFD training and programs. Areas of focus include (but are not limited to): delivery of grant- funded programs (PATH, RAP Readiness, Registered Apprenticeship Programs (RAPs), and other trainings) and Community Health Center (CHC) workforce solutions.

Essential Duties and Responsibilities include the following:

• Other duties may be assigned, as necessary.
• Instruct WFD training programs and courses as assigned by Training Manager.
• Prepare instructional materials and environment for both virtual and in-person classroom.
• Provide excellent customer service to program participants, internal and external customers, APCA staff, stakeholders, and partners.
• Participate in outreach and recruiting efforts as needed to support strengthening partnerships and participant enrollment.
• Collaborate with the WFD Training Manager and team to plan and deliver WFD training programs.
• Track participant progress in programs to include attendance, class participation, required assessments, certifications, and course completion.
• Track participant engagement, experience, and knowledge transfer using various strategies including (but not limited to): one-on-one communications, feedback surveys, evaluations, databases, training platforms, etc.
• Demonstrate functional proficiency with APCA learning platforms, project management tools, data tracking systems, and communication technologies relevant to assigned programs.
• Manage assigned projects to include timelines, deliverables, and communication.
• Serve as a subject matter expert based on education and experience for the Learning & Development team on curriculum development and improvement projects.
• Accurately collect, maintain, evaluate, update, and analyze various forms of data as it relates to participant and program records.
• Independently assess training needs, identify risks or gaps, and implement solutions within established procedures, escalating issues appropriately and proactively when necessary.
• Assist with promoting and maintaining close interagency working relationships with the membership organizations of the APCA.
• Assist with educating and advocating the improvement of health care access and reduction of health disparities in communities in Alaska.
• Assist with evaluation and analysis of issues and problems, and support selection and implementation effective courses of corrective action as needed.
• Exercise sound judgment in day-to-day training delivery, participant support, and problem-solving with minimal supervision.
• Work in partnership with APCA managers and staff to implement, coordinate, facilitate, and expand WFD programs and services.
• Support, assist, and contribute to the preparation of agency, department, and grant reports.
• Actively contribute to the continuous improvement of processes and procedures associated with WFD training programs.
• Foster a positive, collaborative, and efficient work environment.
• Maintain a positive working relationship with APCA staff, members, and partners.
• Assume other responsibilities as assigned.

Qualifications / Knowledge

Required

• Associate's degree in related field, or related year for year experience may be substituted in lieu of education.
• 1 year of experience in training/classroom instruction.
• Excellent interpersonal, written, and oral communication skills supported by documented experience and professional references.
• Experience in successfully facilitating staff and community meetings.
• Demonstrated proficiency in use of a computer for work processing, spreadsheets use, communication via email, and for conducting research via the Internet. Proficiency with Microsoft Office and Windows required.
• Must possess a valid Alaska driver's license.
• Must have consistent access to insured, reliable private transportation.

Preferred

• Bachelor's degree in related field
• 3 years of experience in training/classroom instruction.
• Experience in Alaska healthcare, behavioral health, or human services setting.
• Experience teaching STEM and/or introductory level clinical topics for healthcare related fields.
• Background in Learning & Development.

Skills and Abilities

• Ability to develop, maintain, and promote constructive relationships.
• Demonstrated knowledge, skill, and experience in working with communities
• Excellent organizational and time management skills.
• Proactive problem solver.
• Ability to work as a member of a team and support organizational decisions; must always promote APCA in a positive light both internally among staff and externally among members, partners, and other stakeholders.
• Understanding of populations in Alaska, Alaska's health workforce training systems, as well as the needs and opportunities within Alaska's health care systems and communities.
• Ability to gather, organize, maintain, and appropriately manage various types of data.
• Ability to make sound decisions and judgements.
• Ability to adapt and respond to a changing environment.
• Ability to constructively create opportunities for change through active participation.
• Excellent interpersonal and communication skills.
• Solution-oriented mindset.
• High attention to detail.
• Aptitude and desire to continually expand knowledge, skills, and abilities.
• Demonstrated logical reasoning abilities.
• Demonstrated accountability for individual work products and outcomes.
• Ability to self-identify errors or gaps and take corrective action in a timely manner.
• Ability to work independently and to execute projects and tasks in a timely, responsive, accurate and thorough manner.
  

Supervisory Relationship

Received

• Works under the direct supervision of the Training Manager. Performance is assessed through review of work, integration, and cooperation within the Department and APCA, communication with all stakeholders, quality and timeliness of deliverables and associated criteria.

Language Skills
Required
Fluency in written and spoken English required.
Superior written and oral communication skills.

Travel Required

In-state travel required; approximately 20% for state-wide program facilitation (may require travel to remote locations). In-city travel by personal vehicle for meetings, tasks, and errands as needed. Some out-of-state travel may occur. Mileage is reimbursed per APCA policy.
Hours per Week

This is a full-time position, 40 hours/week. Generally, the hours are 8:00 a.m. to 5:00 p.m.

Physical Requirements

This position is classified as light work under the U.S. Department of Labor's physical demand categories. Light work involves:

• Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull, or move objects.
• Frequent standing, walking, and moving throughout training environments (classrooms, offices, or event spaces).
• Occasional setup and teardown of materials or equipment for training sessions, meetings, or presentations.
• Frequent use of hands and arms for operating computers, audiovisual equipment, and instructional tools.
• Visual and auditory acuity sufficient to engage with participants, read instructional materials, and deliver effective presentations.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in accordance with the Americans with Disabilities Act (ADA).

Work Environment

Duties will generally be performed in an office setting with travel and associated accommodation throughout the local area, the state of Alaska, and the Lower 48 as needed.

NOTE: Any description of work is a picture of the major responsibilities of a position at a given point in time. Jobs are dynamic and assignments/priorities may change. The primary purpose of this description is to outline and communicate key tasks and expectations for the position. This description does not imply or create a contractual relationship. Alaska Primary Care Association is an at-will employer