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Lean Operations Analyst Jobs (NOW HIRING)

Highline Warren

Customer Operations Analyst

Lisle, IL · On-site

Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... Exposure to Lean Six Sigma, continuous improvement, or process mapping methodologies. * Exposure to ...

Highline Warren

Customer Operations Analyst

Lisle, IL · On-site

Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... Exposure to Lean Six Sigma, continuous improvement, or process mapping methodologies. * Exposure to ...

Aptive

Operations Analyst

The Operations Analyst will help design and implement a lean, responsive, and rapid decision-making model supporting Office of Health Informatics (OHI) EHRM within the current VHA governance ...

Highline Warren

Customer Operations Analyst

Lisle, IL · On-site

Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... Exposure to Lean Six Sigma, continuous improvement, or process mapping methodologies. * Exposure to ...

Sbdinc

$45K - $73K/yr

Operations Analyst Maryland, USA Come build your career. It takes great people to achieve greatness ... Have access to a wealth of learning resources, including our Lean Academy, Coursera and online ...

Talanto

$60 - $80/hr

Operations Analyst Maryland, USA Come build your career. It takes great people to achieve greatness ... Have access to a wealth of learning resources, including our Lean Academy, Coursera ® and online ...

New

Careen, Inc.

Sr. Operations Analyst

New Ulm, MN · On-site

$85K - $105K/yr

... operational puzzles, and get excited about dashboards, predictive analytics, and continuous ... Help drive Lean Manufacturing and continuous improvement initiatives * Use EOS/Traction ...

Careen Inc.

Sr. Operations Analyst

New Ulm, MN · On-site

$85K - $105K/yr

... operational puzzles, and get excited about dashboards, predictive analytics, and continuous ... Help drive Lean Manufacturing and continuous improvement initiatives * Use EOS/Traction ...

Windings, Inc.

Sr. Operations Analyst

New Ulm, MN · On-site

$85K - $105K/yr

... operational puzzles, and get excited about dashboards, predictive analytics, and continuous ... Help drive Lean Manufacturing and continuous improvement initiatives * Use EOS/Traction ...

SPACE EXPLORATION TECHNOLOGIES CORP

$100 - $125/hr

SpaceXBusiness Operations is lean and dynamic,operatingwith a fluid structure that favors ... Analyze key performance indicators, especially cost per unit, revenue, cost of sales, operating ...

Olgoonik Corporation

Sr. Operations Analyst

Tampa, FL · On-site

The Operations Analyst Sr. is responsible for and will oversee the development and analysis of ... Advanced certifications such as PMP, ITIL Expert, or Lean Six Sigma Black Belt are a plus but not ...

SpaceX

Business Operations Analyst

Bastrop, TX · On-site

SpaceX Business Operations is lean and dynamic, operating with a fluid structure that favors high ... Analyze key performance indicators, especially cost per unit, revenue, cost of sales, operating ...

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How much do lean operations analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for lean operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

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Customer Operations Analyst

Lisle, IL • On-site

Highline Warren
Motor Vehicle Manufacturing • 1 - 5K employees
Learn more about Highline Warrenexternal

Full-time

Posted 21 days ago

Key responsibilities

  • Support analytics and project coordination for acquisitions, customer transitions, ERP migrations, and shipping-point changes.

  • Analyze data across the Order to Cash process to identify process bottlenecks, order exceptions, service failures, data issues, and root causes.

  • Develop and maintain dashboards and reports for O2C performance, customer integration, order visibility, and operational readiness.

Highline Warren rating

7.3

Company rating: 7.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

65th of 104 rated chemical manufacturers

Job description

Customer Operations Analyst
Location: Lisle, IL
Department: Customer Operations
Reports to: Director, Continuous Improvement & Programs
Position Summary:
The Customer Operations Analyst supports acquisition and customer integration analytics, including customer and ship-to-mapping, pricing readiness, item cross-reference validation, EDI readiness, fulfillment transition analysis, and leadership reporting. this role requires strong analytical skills, collaboration, and the ability to turn complex data into insights that improve service, reduce risk, and support scalable growth.
This position also supports data-driven visibility and process improvement across the customer order lifecycle, from order capture through fulfilment, invoicing, credits, and deductions. This role partners with the IT Data Analytics team to develop and refine the enterprise Order to Cash data model, enabling accurate reporting on order status, customer performance, fulfillment execution, and process exceptions.
Key Responsibilities:
Acquisition & Customer Integration Analytics
  • Support analytics and project coordination for acquisitions, customer transitions, ERP migrations, and shipping-point changes.
  • Analyze legacy customer, item, order, pricing, ship-to, invoice, and EDI data to support integration planning.

Order to Cash Analytics & Process Visibility
  • Analyze data across the Order to Cash process, including order capture, customer setup, pricing, inventory availability, allocation, fulfillment, shipment, invoicing, returns, credits, deductions, and collections.
  • Identify process bottlenecks, order exceptions, service failures, data issues, and root causes impacting customer experience or operational efficiency.
  • Develop reporting that provides visibility to order status by customer, account, ship-to, item, warehouse, carrier, and fulfillment path.
  • Support root cause analysis for recurring O2C issues and recommend corrective actions.
  • Partner with IT Data Analytics team and Master Data to define, develop, validate, and refine the enterprise Order to Cash data model.
  • Validate relationships between systems including ERP, WMS, TMS, EDI platforms, customer portals, and reporting environments.
  • Help define business rules for order status logic, exception categories.

Dashboarding, Reporting, & KPI Development
  • Develop and maintain dashboards and reports for O2C performance, customer integration, order visibility, and operational readiness.
  • Support the implementation of new technologies, reporting tools, and workflow automation capabilities.
  • Develop and maintain dashboards and reports to drive customer operations productivity.

Cross-Functional Business Support
  • Collaborate with Sales, Master Data, Customer Service, Operations, Finance, IT, Data Analytics, Supply Chain, and EDI teams.
  • Support process improvement initiatives that reduce manual work, eliminate rework, and improve customer service.
  • Assist with documenting current-state and future-state O2C processes.

Qualifications:
  • Bachelor's degree in supply chain management, Logistics, Business Analytics, or related field.
  • 4+ years of experience in supply chain, customer operations, logistics, order management, data analytics, or business process analysis.
  • Analytical mindset with proficiency in Excel, SQL, and data visualization tools
  • Familiarity with supply chain systems, transportation systems, warehouse systems, and ERP platforms.
  • Strong analytical, organizational, and communication skills.

Preferred Skills:
  • Experience with Order to Cash, customer service, order management, billing, collections, deductions, or customer master data.
  • Experience supporting acquisitions, integrations, ERP migrations, or customer transitions.
  • Familiarity with EDI order flows, including 850, 855, 856, 810, 812, 864, or related transaction sets.
  • Experience with customer/account hierarchy, bill-to/ship-to structures, vendor numbers, customer item numbers, and pricing setup.
  • Exposure to Lean Six Sigma, continuous improvement, or process mapping methodologies.
  • Exposure to project management methodologies and practices
  • Working knowledge of transportation modes, including LTL, FTL, parcel, intermodal, and customer pickup.
  • Familiarity with Incoterms, freight routing, customs clearance, or import logistics is a plus.
  • Experience with Python, predictive analytics, or machine learning is a plus.

Why Join Us:
  • Competitive compensation and benefits.
  • Opportunities for professional development and career growth.
  • Make a measurable impact on order to cash performance and customer satisfaction.

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