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Lead It Operations Technical Jobs in Indiana (NOW HIRING)

CBIZ

IT Operations M365 Specialist

Indianapolis, IN · Hybrid

... technical lead for M365 services across a Microsoft GCC High environment. This role centers ... Familiarity with general IT hardware including desktop, server and networking * Familiarity with ...

RadNet

IT Operations Field Specialist

Carmel, IN · On-site

$26/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of ... technical field, as well as a minimum of 2 years of related work experience. * CompTIA A ...

RadNet

IT Operations Field Specialist

Carmel, IN · On-site

$26 - $32/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of ... technical field, as well as a minimum of 2 years of related work experience. * CompTIA A ...

RadNet

IT Operations Field Specialist

Carmel, IN · On-site

$26 - $32/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of ... technical field, as well as a minimum of 2 years of related work experience. * CompTIA A ...

RadNet

IT Operations Field Specialist

Carmel, IN · On-site

$26 - $32/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of ... technical field, as well as a minimum of 2 years of related work experience. * CompTIA A ...

Canadian Solar

IT Manager

Jeffersonville, IN · On-site

$91K - $112K/yr

Lead or support IT projects from planning through deployment, ensuring alignment with business goals, technical requirements, and operational needs. * Coordinate with vendors, and service providers ...

Canadian Solar

IT Manager

Jeffersonville, IN · On-site

$91K - $111K/yr

Lead or support IT projects from planning through deployment, ensuring alignment with business goals, technical requirements, and operational needs. * Coordinate with vendors, and service providers ...

Canadian Solar

IT Manager

Jeffersonville, IN · On-site

$91K - $111K/yr

Lead or support IT projects from planning through deployment, ensuring alignment with business goals, technical requirements, and operational needs. * Coordinate with vendors, and service providers ...

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Lead It Operations Technical information

What is a Lead IT Operations Technical?

Lead IT Operations Technical professionals are responsible for overseeing the day-to-day technical operations within an organization’s IT department. They manage teams, coordinate system maintenance, ensure high availability of IT services, and implement best practices for security and efficiency. These leaders often serve as the main point of contact for technical escalations and play a key role in strategic planning for IT infrastructure. Their expertise helps ensure smooth operations, minimal downtime, and effective resolution of technical issues.

What are the key skills and qualifications needed to thrive as a Lead IT Operations Technical?

To thrive as a Lead IT Operations Technical, you need a strong background in IT infrastructure, systems administration, and network management, typically supported by a relevant degree and experience in IT operations. Familiarity with tools such as ITSM platforms (like ServiceNow), monitoring systems (such as Nagios or Splunk), and certifications like ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and coordinating cross-functional projects. These skills ensure operational stability, swift incident resolution, and continuous improvement in complex technical environments.

What are the typical challenges faced by a Lead IT Operations Technical professional, and how can they be managed effectively?

A Lead IT Operations Technical professional often navigates challenges such as coordinating between cross-functional teams, managing incident response under tight deadlines, and ensuring system reliability during upgrades or migrations. Balancing day-to-day operational demands with long-term strategic planning can also be demanding. Success in this role relies on strong communication, prioritization skills, and staying current with technological advancements. Regular training, clear documentation, and fostering a collaborative team environment are key strategies for managing these challenges effectively.

What is the difference between Lead It Operations Technical vs Network Operations Technician?

AspectLead It Operations TechnicalNetwork Operations Technician
CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, enterprise IT teams, technical supportNetwork monitoring centers, technical support teams
Employer & IndustryIT service providers, large corporationsTelecommunications, ISPs, enterprise networks
Search & Comparison IntentUnderstanding technical leadership roles in IT operationsTechnical network troubleshooting and support

The Lead It Operations Technical role focuses on overseeing IT operations, managing teams, and ensuring system stability, often requiring leadership skills and broader IT knowledge. In contrast, a Network Operations Technician primarily handles network troubleshooting, maintenance, and support tasks. Both roles require networking certifications and work in similar environments, but the Lead It Operations Technical has a broader scope including strategic planning and team management.

What cities in Indiana are hiring for Lead It Operations Technical jobs?

Cities in Indiana with the most Lead It Operations Technical job openings:

IT Operations Professional 3

Mishawaka, IN • On-site

APN Software Services Inc
IT Services • 51 - 200 employees
Learn more about APN Software Services Incexternal

$19.75 - $27/hr

Contractor

Re-posted 23 days ago

Job description

Job Title: IT Operations Professional 3

Duration: 12 Months

Location: Mishawaka IN USA 46544 [Candidate must be able to work onsite.]

Schedule: 40 hr work week.  8:00am - 5:00pm

Is there potential for this assignment to be extended beyond 13 weeks? Yes

Job Description:

High Level:
• Provide daily onsite IT support at the Mishawaka Indiana site. (5 days a week onsite, 8 hours per day M-F)
• Qualified candidate will be responsible for daily IT support of PCs (Laptop and Desktop), Networking & Servers – physical topology, cabling, and troubleshooting, and specific manufacturing facility IT device support such printers, and handheld scanners, etc.
• Candidate will need to be physically able to walkaround the large facility on a daily basis for spot checks/rounds and device troubleshooting and also be able to lift 50lbs with respective to Datacenter servers and switch infrastructure installation and decommission.
• Candidate will need superior customer service skills and able to interact with a wide range of users with varying IT skill levels.
Specifics:
• Intake and resolution of Level 1/2 IT issues through a shared and remote support follow the sun model
• Complex IT problem solving and investigation of recurring IT issues
• Resolving on premise IT issues that may arise or be dispatched to your local location
• Staying up to date on the latest IT service offerings, ITSM portals, active migration projects, and technical resolutions affecting our user base
• Escalating any unresolved issues and/or Major Incidents to the Site Management Infrastructure (SMI) team
• You have excellent communication skills (written, verbal) focused on translation of IT technical resolutions to end user business language
• L1/L2 deep technical problem-solving capability in many facets of Information Technology
• Mid-Level Experience with End User Computing, Datacenter Technologies, and Networking
• You work effectively in global, multi-cultural teams
• Solid professional judgment and ability to escalate unresolved issues to appropriate management in a timely fashion
• Bachelor’s degree or equivalent experience required
• Minimum of 3-5 years of experience with IT Deskside Support and/or IT Systems Analyst role(s)
Technical:
• Win10 / Win11 Client expertise with Office 365 in an Enterprise environment
• Network diagnostics, TCP/IP, DHCP reservations, console access, and troubleshooting capability including VLAN knowledge
• Server configuration, iLO setup, vulnerability remediation
Mobile Device troubleshooting and configuration (Android and IOS)
• Manufacturing facility devices (label printer, handheld WIFI devices, and instruments)
• Intune/Azure AD experience
• Identity management including multifactor authentication setup
• PC migration, application installation, and data copy
• Service NOW incident and request management


APN Software services Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”