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Lead Counter Sales Associate Jobs in Texas (NOW HIRING)

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Lead Counter Sales Associate information

What is a lead counter sales associate?

Lead Counter Sales Associates are experienced retail professionals who oversee the sales counter activities in stores or distribution centers. They provide excellent customer service, manage inventory, and assist customers with product selection and purchases. In addition to sales responsibilities, they often supervise and train other counter sales staff, resolve customer issues, and ensure that company policies and sales goals are met. Their leadership helps maintain smooth operations and a positive customer experience.

How does a lead counter sales associate balance customer service duties with inventory management responsibilities?

As a Lead Counter Sales Associate, you'll regularly juggle front-line customer service with behind-the-scenes inventory tasks. While assisting customers, answering product queries, and processing transactions are top priorities, you’re also responsible for monitoring stock levels, organizing displays, and coordinating with warehouse or supply teams to ensure product availability. Effective time management and clear communication with both customers and team members are essential to meet sales goals and maintain operational efficiency. This balance is key to providing excellent service while keeping the sales floor well-stocked and organized.

What are the key skills and qualifications needed to thrive as a lead counter sales associate?

To thrive as a Lead Counter Sales Associate, you need strong product knowledge, sales expertise, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes basic accounting tools is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively assist customers and guide team members. These skills are crucial for driving sales, ensuring customer satisfaction, and maintaining efficient store operations.

What cities in Texas are hiring for Lead Counter Sales Associate jobs?

Cities in Texas with the most Lead Counter Sales Associate job openings:

Counter Sales Associate

Pasadena, TX • On-site

Wholesale Electric Supply Co. of Houston
Wholesale • 501 - 1,000 employees
Learn more about Wholesale Electric Supply Co. of Houstonexternal

$14.50 - $18.25/hr

Full-time

Posted 5 days ago

Job description

Job title: Counter Sales Associate.
Reports to: Branch Manager.
Classification: Non-Exempt.
Schedule: Monday Friday, 7:30AM 4:30 PM / 40 hours a week.

Summary/Objective:
The Counter Sales Associate position is responsible for handling all sales functions in a professional manner for counter customers by providing prompt and efficient service to achieve maximum sales and customer satisfaction.

Essential Functions:
  • Sells merchandise to customers over the counter.
  • Suggests product selections to customers.
  • Prepares sales invoices and receives customer payment or credit authorization.
  • Displays new merchandise.
  • Reviews and maintains inventory levels.
  • Recommends new stock items.
  • Maintains security of the cash drawer and all sales and shipping transaction paperwork.
  • Perform additional assignments per supervisor's direction.

Competencies:
  • Communication proficiency.
  • Teamwork.
  • Customer/client focus.
  • Basic computer skills.
  • High degree of professionalism.
  • Decision-making, problem-solving, and analytical skills.
  • Organizational, multi-tasking, and prioritizing skills.

Supervisory Responsibility:
The Counter Sales Associate position does not have any direct supervisory responsibilities.

Working conditions:
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk.

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.

Position Type and Expected Hours of Work:
This is a full time position. Days and hours of work are Monday through Friday, 8:00am-5:00pm. The employee must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Travel: 
No travel required.

Education and Experience:
  • 1-2 years electrical distribution experience.
  • High School Diploma or GED.