Lead Access Control Technician Jobs (NOW HIRING)

Department: Advanced Systems

Reports to: Director of Advanced Systems

An AS Lead Access Control Technician is responsible for independently installing, configuring, and supporting audio/visual, networking, and access control systems. This role requires proficiency in structured cabling, device installation, basic programming, troubleshooting, and system integration across residential and commercial environments.

This technician must have a working knowledge of network topology, IP configuration, VLAN basics, and cloud-managed systems. The position requires travel and the ability to work through complex challenges with a solutions-driven mindset.

Direct, assign, and schedule all technicians (L1, L2) across active projects.

Hold field staff accountable to quality, punctuality, professionalism, and Bandera standards.

Coach and mentor technicians, documenting performance improvements or issues.

Provide corrective action — verbal warnings, write-ups, or removal from jobsite — as needed.

Conduct jobsite visits for quality control and technician assessment.

Duties/Responsibilities

Run and secure cabling through walls, ceilings, floors, conduits, exterior pathways, and structural spaces.

Terminate CAT5e/CAT6/CAT6A, RG6, speaker wire, and access control wiring.

Mount and install displays, projectors, speakers, racks, cameras, AV hardware, and access devices.

Configure basic network elements (IP addresses, DHCP, gateways, DNS).

Assist with or independently configure switches, VLAN assignments, AP deployments, and cloud-managed controllers.

Integrate system components across audio/visual, network, and access control platforms.

Install and wire control panels, credential readers, door hardware, power supplies, and associated components.

Assist with device configuration on systems such as PDK, Brivo, Unifi Access, Alloy Access, and future supported platforms.

Review blueprints, scopes of work, and job instructions prior to installation.

Perform basic testing of cabling and devices to validate system performance.

Ensure the install team understands the project scope and technical expectations.

Support programming of AV and access systems under the direction of senior staff.

Control 4, PDK, Brivo, Unifi, Alloy Access, ButterflyMX, Chirp, and any additional brands Bandera chooses to adopt — as part of your everyday duties.

Diagnose and resolve common AV, IT, and access system issues.

Maintain a clean, organized work environment and adhere to Bandera quality standards.

Excellent verbal and written communication skills.

Ability to complete physically demanding tasks in a variety of conditions.

Strong organizational skills and attention to detail.

Ability to work under pressure while maintaining a professional demeanor.

Strong team-first mindset with a customer-service attitude.

Ability to function effectively in high-paced and sometimes stressful environments.

Strong problem-solving skills and willingness to learn advanced systems.

High school diploma or equivalent required.

Minimum two years of related AV, low-voltage, or access control experience.

Basic computer literacy and familiarity with mobile applications.

Must be able to lift up to 40 pounds as needed.

Ability to climb ladders, access confined spaces, and work at varying heights.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.