Front End Lead (Illinois)
Litchfield, IL · On-site
Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...
Front End Lead (Illinois)
Litchfield, IL · On-site
Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...
Front End Lead (Illinois)
Litchfield, IL · On-site
Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...
Front End Lead (Illinois)
Litchfield, IL · On-site
Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...
Front End Lead (Illinois)
Litchfield, IL · On-site
Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...
Front End Lead (Illinois)
Litchfield, IL · On-site
Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...
Front End Lead (Illinois)
Murphysboro, IL · On-site
Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...
Front End Lead (Illinois)
Murphysboro, IL · On-site
Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...
Cashier (Illinois)
Peru, IL · On-site
$11 - $15/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Peru, IL · On-site
$11 - $15/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Champaign, IL · On-site
$15.50 - $17.50/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Champaign, IL · On-site
$15.50 - $17.50/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Mattoon, IL · On-site
$11 - $15/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Mattoon, IL · On-site
$11 - $15/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Mattoon, IL · On-site
$11 - $15/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Mattoon, IL · On-site
$11 - $15/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Murphysboro, IL · On-site
$10.75 - $14.50/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Murphysboro, IL · On-site
$10.75 - $14.50/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Charleston, IL · On-site
$10.75 - $14.75/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Charleston, IL · On-site
$10.75 - $14.75/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Benton, IL · On-site
$15.25 - $18.60/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Benton, IL · On-site
$15.25 - $18.60/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Be Seen First
Retail Store Auditor
Chicago, IL · On-site
$20 - $25/hr
Conduct full store scans of all loans, buys, layaway, and inventory items * Assess store compliance with operational standards and policies * Monitor, report, and coach on all AML (anti-money ...
Quick apply
Be Seen First
Retail Store Auditor
Chicago, IL · On-site
$20 - $25/hr
Conduct full store scans of all loans, buys, layaway, and inventory items * Assess store compliance with operational standards and policies * Monitor, report, and coach on all AML (anti-money ...
Cashier (Illinois)
$10.50 - $14.25/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
$10.50 - $14.25/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Vandalia, IL · On-site
$10.50 - $14.25/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Vandalia, IL · On-site
$10.50 - $14.25/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Champaign, IL · On-site
$15 - $18.60/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Champaign, IL · On-site
$15 - $18.60/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
$10.50 - $14.25/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
$10.50 - $14.25/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Carbondale, IL · On-site
$11.75 - $16/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Carbondale, IL · On-site
$11.75 - $16/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Marion, IL · On-site
$10.75 - $14.75/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Marion, IL · On-site
$10.75 - $14.75/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
$15.50 - $17.50/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
$15.50 - $17.50/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Mount Vernon, IL · On-site
$15.25 - $18.60/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Cashier (Illinois)
Mount Vernon, IL · On-site
$15.25 - $18.60/hr
... layaway, and exchange policies with precision and adherence to company guidelines. * Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Layaway Associate information
What skills and qualifications are needed to be a layaway associate?
To thrive as a Layaway Associate, you need strong customer service abilities, attention to detail, and basic math skills, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, layaway tracking software, and inventory management tools is often required. Excellent communication, patience, and problem-solving skills help in addressing customer inquiries and resolving issues efficiently. These skills ensure accurate transaction processing, effective customer interactions, and smooth management of layaway accounts.
What is a layaway associate?
Layaway Associates are retail employees who assist customers with layaway purchases, a service where customers can reserve items by making a deposit and paying the balance over time before taking the merchandise home. Their responsibilities typically include setting up layaway accounts, processing payments, retrieving and storing items, and answering customer questions about layaway policies. They also ensure that all transactions comply with store procedures and help resolve any issues related to layaway orders. Layaway Associates play a key role in providing excellent customer service and helping customers manage their purchases.
How does a layaway associate typically interact with other departments within a retail store?
As a Layaway Associate, you will frequently collaborate with sales floor staff, customer service representatives, and inventory teams to ensure a smooth layaway process for customers. This includes coordinating item holds, verifying product availability, and resolving any discrepancies between departments. Strong communication and teamwork skills are essential, as you'll often act as a liaison to address customer inquiries and support efficient store operations.
What is the difference between Layaway Associate vs Cashier?
| Aspect | Layaway Associate | Cashier |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; basic math skills |
| Work Environment | Retail store, assisting customers with layaway plans | Retail store, handling transactions at checkout |
| Employer & Industry Usage | Common in retail stores offering layaway services | Universal in retail, supermarkets, and department stores |
| Search & Comparison Intent | People comparing customer service roles in retail | People looking for cashier or checkout positions |
While both roles are customer-facing in retail, a Layaway Associate focuses on managing layaway plans and assisting customers with payment schedules, whereas a Cashier handles transactions at the point of sale. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.
What are popular job titles related to Layaway Associate jobs in Illinois?
For Layaway Associate jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Layaway Associate jobs in Illinois look for?
The top searched job categories for Layaway Associate jobs in Illinois are:
Full-time
Medical, Retirement
Re-posted 11 days ago
Rural King rating
5.0
Based on 356 frontline employees who took The Breakroom Quiz
605th of 733 rated retailers
Job description
Overview
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
Responsibilities
What You'll do
The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring seamless and efficient checkout process.
None
Qualifications
Essential Qualities for Success
Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $17.50 - $21.35 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
Responsibilities
What You'll do
The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring seamless and efficient checkout process.
- Ensure comprehensive training for new front end associates and oversee their development.
- Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits.
- Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educations them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
- Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption.
- Establish and maintain margin bins to optimize product visibility and organization.
- Communicate professionally with all Rural King associates and customers.
- Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response.
- Execute accurate cash management, returns, layaways. exchanges, and price dispute resolutions.
- Set up and manage tax-exempt customer plans, ensuring accuracy and compliance.
- Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
- Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem.
- Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
- Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
- Complete daily paperwork process including the bank deposit and safe audits.
- Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience.
- Take initiative in ordering necessary store supplies for optimal front-end operations.
- Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups.
- Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window.
- Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
- Participate in cross-training for flexibility in various departments and responsibilities.
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
- Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned.
None
Qualifications
Essential Qualities for Success
- At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education.
- Meticulous attention to detail and strong math skills for accurate cash handling.
- Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
- Excellent communication skills to implement policies and procedures, direct staff, and provide customer service.
- Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
- Excellent customer service skills.
- Proficiency with Microsoft Office Suite or related software.
- Working knowledge of Microsoft Office Suite.
- Comfortable navigating computer systems and software to assist customers or manage activities.
- Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
Physical Requirements
- Ability to maintain a seated or standing position for extended durations.
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
- Able to navigate and access all facilities.
- Skill to effectively communicate verbally with others, both in-person and via electronic devices.
- Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $17.50 - $21.35 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.
What Rural King employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Rural King
Sourced by ZipRecruiter
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Mattoon, IL, US
Year founded
1960