Lawson Technical Support Jobs (NOW HIRING)

Why You'll Love World Market

You won't find a store and team like this anywhere else! We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world. Our assortment is curated with stylish home decor, quality furniture, thoughtful gifts, time-honored handicrafts, and international food and beverage favorites. From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart.

Our team means the world to us! We value authenticity, empowerment and respect and we take pride in what we do. If you're looking for a collaborative, fast-moving environment where your contributions are valued, growth is supported and you can have a little fun-you've found it!

When you join our team, you'll enjoy:

• Benefits that support health, financial security, and personal life needs. Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, and more!
• Paid vacation and paid sick time
• 401(k) plan with Roth option and company match
• Employee Assistance Program and wellness resources to be and do your best
• Sample Sales and up to 30% shopping discount on our unique finds for you and your designated shopper
• Work life balance and work from home flexibility
• Working with a team who thinks the world of you

What You'll Do

The Financial Systems Technical Lead is responsible for supporting, enhancing, and leading maintenance and technical direction of the organization's financial and accounting systems, with primary responsibility for Lawson Financials (Infor) operating on an AS/400 (IBM i) platform. This role partners closely with Finance and Accounting leadership to provide process expertise, system guidance, and highquality technical solutions. This position serves as the technical subjectmatter expert for Lawson, associated integrations, and financial software products. The role also upholds development standards, ensures audit compliance support, and maintains secure, stable, and scalable financial system operations.

Principal duties and responsibilities:

• Develop deep functional knowledge of Finance and Accounting processes, including GL, AP, AR, Fixed Assets, Cash Management, Inventory Control, and the Retail Stock Ledger.
• Collaborate with business partners to gather requirements, document workflows, and translate needs into system designs and enhancements.
• Advise on retail accounting system practices, ensuring solutions align with industry standards and business needs.
• Serve as the Financials systems lead, managing configurations, user interfaces, and integrations.
• Partner with Accounting/Finance to enhance and automate operational processes and establish a roadmap for modernization of Accounting applications.
• Oversee engineering design, development, testing, and deployment of AS/400 (IBM i) programs using RPG IV, FreeForm RPG, CL, SQL, and related tools.
• Provide input on overall engineering and development standards in the space, as well as job scheduling structures and secure coding practices.
• Lead and coordinate crossfunctional IT/Finance projects, managing timelines, requirements, testing, and implementation steps.
• Act as technical owner for financial software products, coordinating upgrades, patches, and vendor interactions.
• Provide Level3 production support for financial systems and integrations.
• Maintain technical documentation, including architectural diagrams, interface specifications, testing evidence, and audit compliance artifacts.
• Evaluate new technologies and recommend system improvements or modernization initiatives.
• Mentor Technology team members and provide guidance on AS/400 and Lawson best practices.

Remote Work Location: This is a fully remote position, with responsibilities that require strong communication skills and the ability to thrive in a virtual work environment.

Experience & Skills You'll Bring

• 6-8+ years supporting financial or ERP systems.
• Strong, handson experience with Lawson (Infor) Financials is desirable.
• Prior experience with AS/400 (IBM i) platform development is desirable, along with knowledge of related programming standards, utilities, and best practices.
• Experience supporting financial applications in a retail environment is strongly preferred.
• Experience integrating financial systems (APIs, batch jobs, EDI, filebased interfaces, et al).
• Strong analytical, problemsolving, and communication skills.
• Ability to manage full project lifecycle, including requirements, design, development, testing, and deployment.
• Ability to work independently, manage multiple priorities, and provide leadership within the Technology team.
• Comfortable with technical concepts such as tables, queries, and integrations.
• Solid understanding of accounting fundamentals such as invoice date vs. posting date, accruals, reversals, and timing differences.
• Proven ability to bridge Finance and Technology and translate needs between the two.
• Track record of solving financial variances and finding errors hidden in legacy logic.
• Experience troubleshooting data flows such as Concur expense files, bank file imports, batch jobs, and nightly feeds.
• Ability to build cross-functional understanding of financial systems and reduce reliance on tribal knowledge.

CA Pay Range is $155,000 to $170,000 annually

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If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.