Launch Operator Jobs in Boston, MA (NOW HIRING)

The Director, Resilience Lifecycle & Supply Chain Operations leads product lifecycle management, launch planning and supply chain operations oversight across the United Kingdom, Canada and Australia. The role connects global portfolio and supply strategies with country execution, ensuring launches and lifecycle changes are delivered in a coordinated, compliant and supply-ready manner while maintaining reliable day-to-day performance.

Working through Country Supply Chain Leaders and cross-functional partners, this leader establishes common governance, standards, performance routines and escalation pathways across the Resilience markets. Country Supply Chain Leaders will have a dotted-line relationship into this role for lifecycle, launch and operating-governance matters.

• Own the integrated lifecycle and launch agenda across the UK, Canada and Australia, covering new products, indications, presentations, regulatory changes, transfers and discontinuations.
• Translate global portfolio strategies into clear market requirements, milestones, dependencies, decisions and accountable owners.
• Establish common lifecycle and launch governance, stage gates and readiness criteria across CMC, Regulatory, Quality, Manufacturing, Commercial and Supply Chain.
• Lead scenario planning and trade-off decisions across service, inventory, cost, capacity, shelf life, regulatory timing and supply risk.
• Embed lifecycle and launch plans in long-range planning, IBP, S&OP/S&OE and country operating plans, converting post-launch learning into reusable standards.
• Provide cross-market oversight of demand, supply, inventory, logistics, distribution, customer service and Order to Cash interfaces.
• Set common KPIs, operating reviews and escalation mechanisms to identify and resolve service, inventory, launch and execution risks early.
• Ensure country teams operate effective S&OP/S&OE routines aligned with global processes and that government, public-health, contractual and private-market commitments are executable.
• Lead resolution of major cross-functional or cross-market issues, including shortages, constrained supply, quality or regulatory delays, logistics disruption and inventory exposure.
• Oversee business continuity, crisis preparedness, stockpile readiness and recovery planning, and strengthen 3PL, distributor and cold-chain performance with Global Logistics.
• Provide functional leadership, coaching and performance direction to Country Supply Chain Leaders through the dotted-line relationship.
• Chair the Resilience Lifecycle and Supply Chain Operations Council, consolidating milestones, decisions, risks and issues across the three markets and escalating material matters as required.
• Act as the senior cross-market Supply Chain partner to Resilience leadership and represent the markets in relevant global lifecycle, launch, planning and supply chain forums.
• Build capability, succession and a high-performance, collaborative Resilience Supply Chain community with clear priorities, decision rights and disciplined follow-through.
• Develop a common Resilience playbook for lifecycle, launch and supply chain operations, balancing standardization with necessary local variation.
• Partner with Process Line Leaders and Digital teams to simplify work, improve data quality and deploy analytics, automation and AI-enabled capabilities that improve visibility and decision-making.
• Maintain a prioritized improvement roadmap addressing process, system and capability gaps, with clear ownership, milestones and measurable value.
• Ensure sustained compliance with GMP, GDP, GxP, data-integrity, quality-system and training requirements.
• Travel periodically to country commercial offices, manufacturing or resilience sites and key external partners across the UK, Canada and Australia.
• Additional duties as may be assigned from time to time.

At Moderna, we believe that when you feel your best, you can do your best work. That’s why our benefits and well-being resources are designed to support you—at work, at home, and everywhere in between.

• Competitive healthcare, plus voluntary benefit programs to support your unique needs
• A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
• Family planning benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investments to help you plan for the future
• Location-specific perks and extras

The salary range for this role is $167,000.00 - $300,700.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs.The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.

Moderna is a smoke-free, alcohol-free, and drug-free work environment.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law.Moderna is a place where everyone can grow.

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com.

This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.