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Late Stage Collections Jobs in Nebraska (NOW HIRING)

Late Stage Collections information

See Nebraska salary details

$11

$18

$25

How much do late stage collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for late stage collections in Nebraska is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.58 per hour, depending on experience, location, and employer.

What is late stage collections?

Late Stage Collections refers to the process of recovering debts that are significantly overdue, typically after initial collection efforts have failed. Professionals in this field contact individuals or businesses with long-outstanding balances, often using advanced negotiation and communication strategies to secure payment. They may work with accounts that are several months or even years past due and sometimes coordinate with legal teams or external agencies. The role requires a strong understanding of collection laws, persistence, and excellent customer service skills.

What are the main challenges faced in a late stage collections role and how can they be effectively managed?

Late Stage Collections professionals often encounter challenges such as communicating with customers who may be unresponsive, distressed, or unwilling to cooperate. Managing these situations requires strong negotiation skills, empathy, and persistence, while adhering to legal and company guidelines. Building rapport, using clear communication, and working closely with legal or compliance teams can help resolve accounts efficiently and maintain professionalism. Staying organized and resilient is key to success in this demanding, yet rewarding, role.

What are the key skills and qualifications needed to thrive as a late stage collections specialist, and why are they important?

To thrive as a Late Stage Collections Specialist, you need strong negotiation skills, a solid understanding of credit and debt recovery processes, and typically a high school diploma or equivalent. Familiarity with collections software (such as FICO Debt Manager), CRM systems, and knowledge of relevant regulations like the Fair Debt Collection Practices Act (FDCPA) are essential. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and manage challenging conversations. These skills and qualities are crucial for maximizing recovery rates while maintaining compliance and positive customer relationships.

What is the difference between Late Stage Collections vs Collections Specialist?

AspectLate Stage CollectionsCollections Specialist
Required CredentialsHigh school diploma, some roles may prefer experienceHigh school diploma, some roles may require certifications
Work EnvironmentOffice setting, often high-pressureOffice environment, customer interaction
Employer & Industry UsageFinancial institutions, debt recovery firmsBanks, credit companies, healthcare providers
Common Search/ComparisonLate Stage Collections vs Collections Specialist

Late Stage Collections focuses on recovering overdue accounts nearing final resolution, often involving more aggressive tactics. Collections Specialists handle a broader range of debt recovery tasks, including early and mid-stage collections. While both roles require similar credentials and work in related environments, Late Stage Collections typically involves more advanced negotiation skills and a focus on accounts close to write-off.

What are popular job titles related to Late Stage Collections jobs in Nebraska?

For Late Stage Collections jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Late Stage Collections jobs in Nebraska look for?

The top searched job categories for Late Stage Collections jobs in Nebraska are:

What cities in Nebraska are hiring for Late Stage Collections jobs?

Cities in Nebraska with the most Late Stage Collections job openings:

Default Client Support Specialist II

Intercontinental Exchange

Omaha, NE • On-site

Other

Posted 3 days ago

New


Intercontinental Exchange rating

8.6

Company rating: 8.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Overview

Job Purpose

Serves as a team contributor with expertise in mortgage Default and responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements. Provides technical consulting on complex projects.

Responsibilities

  • Serves as liaison between end-users and the information technology organization during consulting projects to meet specific client requirements

  • Expertly research and document client needs, technology, or regulations related to system design or enhancements that will impact multiple platforms and/or applications

  • Analyze system impacts on client environments and procedures and provides recommendations on best practices and changes in technology accordingly

  • Assist client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained

  • Conducts a variety of tests such as system, integration, readiness, and acceptance tests

  • Consults directly with the client and may travel to the client site

  • May play a key role in the training of client and technical support personnel on enhancements, new systems, or procedures

  • Performs other related duties as assigned

Knowledge and Experience

  • Bachelor's degree or the equivalent combination of education, training, or work experience

  • 5+ years of mortgage industry experience

  • 4+ years of analytical and/or technical consulting experience

  • Experience working in a technical client facing role

  • Experience with Intercontinental Exchange (ICE) products, services, and capabilities

  • Prior Mortgage Servicing experience required

  • Functional knowledge in the following area(s) is required:

  • Default - Early stage default such as Loss Mitigation, Collections and Collection queue assignments, Delinquency Notices, Late Charges and Fees, Modifications, MI Delinquency Reporting, Property Inspections, Single Point of Contact

  • Other areas - Default Activity Reporting, Bankruptcy, Foreclosure, Credit Bureau Reporting, REO, Year End Reporting for Default

  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization

Preferred Knowledge and Experience

  • Knowledge of ICE Mortgage Technology products, services and capabilities

  • Knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology

  • Proficiency in quality management methods, tools, and technologies

  • Awareness of system-development protocol

  • Strong analytical skills

  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)

  • Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills

  • Ability to persuade and influence others on the best approach to take

  • Resourceful and proactive in gathering information and sharing ideas

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.


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