Language Line Solutions Remote Jobs in Norfolk, VA

The Language Group is a localization services company. We are an award-winning firm, founded in 1999, and located in Virginia Beach. It is a uniquely rewarding experience to be part of a rapidly growing multicultural company.

Hours: M-F, Full Time. 

This is a remote position, midwest or west coast preffered. 
This position is challenging and rewarding; offering a chance to learn new skills and advance within our company.

The Business Development Manager  is responsible for driving revenue growth by identifying, pursuing, and closing new business opportunities within the language services industry. This role focuses on acquiring new clients, particularly in healthcare, e-learning, manufacturing, and technology industries, and expanding relationships with existing accounts. The ideal candidate has extensive experience in B2B sales within localization, a track record of exceeding sales targets, and the ability to transition into a leadership role within 12 months.

Duties and Responsibilities

• Primary Sales Responsibilities
• Identify and secure new business opportunities in localization, translation, and multilingual content services, with a strong emphasis on healthcare, e-learning, manufacturing, and technology industries.
• Develop and execute a strategic sales plan to expand the company’s market share in localization services.
• Respond to inbound leads and proactively reach out to potential clients to guide them through the sales cycle.
• Prepare and present customized proposals, pricing models, and solutions that align with client localization needs.
• Engage in networking, industry events, trade shows, and online platforms to build strong relationships and generate leads.
• Stay up to date on industry trends, client challenges, and competitive insights to position the company as a trusted partner in localization.
• Utilize CRM tools to document all sales activities, track progress, and ensure accurate reporting.
• Collaborate with the marketing team to develop targeted outreach campaigns and promotional materials.
• Prior experience in selling a broad portfolio of language solutions, including interpretation, linguistic assessments, and language training, is a plus.
• Experience in localization technology integration sales to cross-functional client teams, including IT, EHR/telehealth, LMS, HR, and Fintech, is a significant advantage.

• Account Management Responsibilities
• Serve as the primary point of contact for assigned localization clients, ensuring a seamless client experience.
• Conduct regular check-ins to provide updates, gather feedback, and identify opportunities for upselling and cross-selling localization solutions.
• Work closely with project managers and linguists to ensure smooth service delivery and client satisfaction.
• Address any client concerns proactively, providing solutions to maintain long-term partnerships.
• Support the onboarding process for new clients, ensuring they understand service offerings and workflows.
• Leadership and Growth Responsibilities
• Demonstrate the ability to quickly contribute to sales success and take on increasing leadership responsibilities.
• Serve as a mentor to junior team members and assist in developing best practices for the sales team.
• Exhibit prior team management experience and readiness to lead a business development team within 18-24 months.

Qualifications

• Bachelor’s degree in business, marketing, linguistics, international relations, or a related field.
• Minimum of five years of experience in sales or business development within the localization, translation, or language services industry.
• Proven track record of exceeding revenue goals and securing high-value deals.
• Prior experience in team management or leadership is highly desirable.

Specialized Skills

• Proven ability to generate leads and close sales in the localization industry.
• Strong understanding of localization processes, translation services, and multilingual content strategies.
• Excellent communication, negotiation, and presentation skills.
• Highly organized, proactive, and results-driven approach to sales.
• Ability to build and maintain relationships with key decision-makers.
• Experience in localization technology integration sales to cross-functional teams, including IT, HR, and Fintech.
• Willingness to travel as needed to meet clients and attend industry events.

Compensation includes a base salary of $65,000, commission eligibility, and a comprehensive benefits package.

Our people are patient, willing and able to work well with folks from all areas of the globe. Above all, we need good communication skills and people who enjoy working with other people. We look forward to welcoming the right candidates into our company. 

Come and be a part of our amazing team!

Please include a cover letter with your resume.

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