Language Line Solutions Remote Jobs in Arkansas (NOW HIRING)

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready.  We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.

Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.  

We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement.  This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.   

Check out how we make a meaningful difference in the lives of others! 

https://player.vimeo.com/video/518665804 

What We Offer You: 

• A culture that values employees and celebrates, empowers, and inspires a diverse workforce
• Outstanding and affordable benefits package
• PTO that grows with tenure
• 11 paid holidays including 2 floating holidays
• 401(k) with up to 6% match; fully vested from day 1
• Remote opportunities with company-provided equipment
• Team-oriented, collaborative group of peers
• Career advancement opportunities
• Tuition Reimbursement
• Employee Assistance Program
• Inclusion Council and Employee Resource Groups
• Recharge Days and Volunteer Time Off 
• This is a remote position.

Pay Transparency: The starting base salary range for a Product Manager is $81,000 to $120,000. Final compensation is determined by geographic location and a variety of factors, including qualifications, experience, skills, competencies, and internal equity. In addition to base compensation, the position is eligible for an annual incentive plan based on company and individual performance. 

Product Manager- Absence & Disability

This position is responsible for ensuring assigned products remain competitive in the marketplace by working with Sales and other internal/external areas to identify issues and competitive gaps, then developing the product solutions needed to maintain and enhance the product portfolio. The Product Manager serves as subject matter expert and point of contact for assigned products and contract information.

Essential Duties:

• Serve as the SME and point of contact for Absence & Disability products and contract information across all markets, supporting thorough organizational knowledge of each product line.
• Market Analysis: Research current market trends and competitor offerings to identify gaps in product offerings and maintain a competitive product portfolio. Use findings to recommend product enhancements or new product development.
• Maintain awareness of federal and state guidelines, and participate in trade association forums, to ensure all products meet regulatory requirements and compliance standards. Coordinate with Legal/Compliance to update products as needed.
• Continually monitor and maintain the competitiveness of assigned products by identifying issues, barriers, or emerging concerns and recommending appropriate courses of action. Ensure solutions meet business needs and support overall corporate strategy.
• Collaborate with SLDA Product leadership, Underwriting, Actuarial and Finance teams to monitor product’s financial performance and determine if changes are needed to ensure products remain profitable and competitive.
• Maintain up-to-date product information (Product Reference Guides, Product Availability, product training materials). Ensure internal and external partners are kept current with the latest product information.
• Product Enhancement Leadership: Independently lead product enhancement initiatives from opportunity assessment through implementation, including problem definition, solution design, and prioritization of enhancements aligned with customer needs and corporate strategy.
• Oversee, coordinate and draft updates to policy language, contracts, plan documents, and benefit summaries for assigned products. Coordinate approvals from Legal/Compliance and other authorities prior to implementing changes to product documents or customer-facing materials.
• Define and document business requirements, product specifications, and policy form changes needed to support approved product enhancements; serve as the primary owner of enhancement requirements through implementation.
• Coordinate cross-functional execution of product enhancements, including implementation readiness, internal product documentation, and training support, with appropriate leadership oversight.
• Coordinate the introduction of new products or product changes to market, collaborating with Sales, Marketing, Actuary, and Operations to ensure successful go-to-market execution. Provide sales training and develop communication plans for product launches as needed.
• Work closely with cross-functional workgroups to discuss and plan ongoing product enhancements and projects that may impact assigned products, ensuring alignment across departments.
• Work with Marketing and others as appropriate to create product collateral and marketing materials for product launches, enrollment campaigns, and client communications. Provide product-specific information and training for internal teams and partners (e.g., product reference guides, product training, bulletins, FAQs).
• Improve processes and develop procedural enhancements to meet customer needs and departmental goals. Facilitate projects when necessary to ensure product initiatives achieve desired outcomes and support strategic direction.

Required Skills and Qualifications:

• Industry Knowledge: Strong knowledge of insurance product lifecycle management and Absence & Disability products.
• Familiarity with industry terminology and regulatory standards (e.g., insurance regulations) is essential.
• Analytical & Research Skills: Ability to analyze market data and competitive intelligence to drive product decisions. A holistic approach to problem-solving and decision-making.
• Cross Functional Collaboration: Builds strong partnerships with wide range of teams (Actuary, Marketing, Sales, Operations, IT, etc.) to align priorities and drive shared outcomes.
• Effective Communication: Clearly communicates concepts to diverse audiences through polished, wellorganized presentations and materials.
• Product Development Experience: Experience in developing and executing product marketing and support materials (such as managing website content and creating collateral) to support product launches and ongoing product management.
• Organization & Leadership: Self-starter with strong project management skills. Capable of managing multiple complex tasks and coordinating competing priorities independently, with minimal supervision.

 Required Education and Experience:

• Bachelor's Degree or commensurate experience
• 3-5 years’ experience in product management or product development within assigned product line fields or 5-7 years’ leadership experience in assigned product line or group benefits insurance

 Preferred Education and Experience:

• Experience in project management and implementation

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship  

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