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Landscaping Customer Service Jobs (NOW HIRING)

Pool Corp

Customer Service Representative

Sarasota, FL · On-site

$18 - $20/hr

Customer Service Representative Pay: $18 - $20/hr and up to $2,500 through our performance bonuses ... Horizon operates 90 of those sales centers across the US, and is a leading distributor of landscape ...

Pool Company

Customer Service Representative

Clovis, CA · On-site

$20 - $24/hr

The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations that ...

Pool Company

Customer Service Representative

Stuart, FL · On-site

$19 - $20/hr

Job Title: Customer Service Representative Pay: $19 - $20/hr and up to $2,500 through our ... Horizon operates 90 of those sales centers across the US, and is a leading distributor of landscape ...

Pool Company

Customer Service Representative

Bellevue, WA · On-site

$22 - $30/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations ...

Poolcorp

Customer Service Representative

Bellevue, WA · On-site

$22 - $30/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations ...

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Landscaping Customer Service information

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How much do landscaping customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for landscaping customer service in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.92 per hour, depending on experience, location, and employer.

What is landscaping customer service?

Landscaping customer service refers to the support and assistance provided to clients by landscaping companies before, during, and after landscaping services are performed. This role involves communicating with customers to understand their needs, answering questions about services and pricing, scheduling appointments, and resolving any issues or complaints. Effective landscaping customer service ensures client satisfaction, helps build long-term relationships, and can contribute to the overall reputation of the landscaping business.

What are the key skills and qualifications needed to thrive as a landscaping customer service professional?

To thrive as a Landscaping Customer Service professional, you need a solid understanding of landscaping services, customer relationship management, and problem-solving, often supported by experience in customer-facing roles. Familiarity with CRM software, scheduling tools, and basic office applications is typically required. Strong communication, patience, and organizational skills help you effectively address client needs and coordinate with crews. These skills are crucial for ensuring customer satisfaction, smooth operations, and the growth of the landscaping business.

What are the typical challenges faced in a landscaping customer service role, and how are they addressed?

In a Landscaping Customer Service role, common challenges include managing client expectations regarding project timelines, addressing concerns about service quality, and communicating technical information in an understandable way. Professionals in this role often coordinate between clients, landscaping crews, and management to resolve issues quickly and ensure customer satisfaction. Successful candidates rely on strong communication skills, adaptability, and proactive problem-solving to handle these challenges effectively. Training and ongoing support from supervisors also help team members stay informed about best practices and company standards.

What is the difference between Landscaping Customer Service vs Landscaping Sales Associate?

AspectLandscaping Customer ServiceLandscaping Sales Associate
CredentialsBasic customer service skills, sometimes horticulture knowledgeSales training, knowledge of landscaping products/services
Work EnvironmentOffice, on-site customer interactions, phone supportOn-site sales, client meetings, showroom or outdoor settings
Employer & Industry UsageLandscaping companies, nurseries, garden centersLandscaping firms, garden centers, retail stores

Landscaping Customer Service focuses on assisting clients, handling inquiries, and ensuring satisfaction, often in office or on-site settings. Landscaping Sales Associates actively promote and sell landscaping products or services, engaging directly with customers to close sales. While both roles require customer interaction, their primary functions differ: support versus sales.

What cities are hiring for Landscaping Customer Service jobs?

Cities with the most Landscaping Customer Service job openings:

What states have the most Landscaping Customer Service jobs?

States with the most job openings for Landscaping Customer Service jobs include:

What are popular job titles related to Landscaping Customer Service jobs?

For Landscaping Customer Service jobs, the most frequently searched job titles are:

Landscaping Customer Service jobs near you

Landscaping Crew Member

Ashland, VA • On-site

GREENSTOCK LANDSCAPING LLC
See more jobs at GREENSTOCK LANDSCAPING LLCexternal

$15 - $17/hr

Full-time

Re-posted 21 days ago

Job description

Here’s the deal: we’re awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service. But that only happens because we have amazing people like you on our team. If you’re ready to take the next step in your career, then we want to talk with you.

At The Ground Guys, we’re more than just “the lawn guy.” We’re a dedicated team of lawn care and landscaping experts that know how to make a great first impression. From the professional appearance of our crews to the attention to detail we give every job, we stand by our Neighborly Done Right Promise every time.

Here at The Grounds Guys, we are looking for someone ready to take a step forward in their career as a Landscaping Team Member. And as the company grows, you will have the opportunity to grow into a higher-level role as well.

Is this right for you?
Here are some things we’re looking for in a Landscaping Team Member. If you identify with any of these statements, we want to speak with you right away, so make sure to apply immediately.
· You are passionate about serving others, including your crew, the customers, and the community.
· You see customer service issues as an opportunity to turn every customer into a raving fan.
· You pride yourself on your communication and are exceptional at getting the work done no matter what it takes.

Your Responsibilities as a Landscaping Team Member
· Front-Line Employee –
 o You are quite literally the boots on the ground. You’ll be a front-line employee who provides exceptional care.
 o The team looks to you to perform basic tasks related to landscape maintenance at high levels of quality and service delivery. This may include other lawn care duties when not focused on Landscaping work.
 o You must be able to work outdoors, in all weather conditions, doing very physical work, able to lift/carry 35-80 pounds often
 o You ensure everything is wrapped up and set to go for the next day.

How We Measure Success
· Attendance: Might sound basic, but it’s critical to meet our Customer Service goals. You need to be here as required by your 
Supervisory team.
· Budget vs Actual Hours: Keeping jobs profitable is dependent on managing the time planned and spent at each job.
· Return Rates: You’ll ensure quality control to make sure it’s rare to ever need to go back to redo a job.
· Customer Retention: Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back.
· Full Utilization of Software & Processes: This helps make all of the above possible.

Job Requirements for Landscaping Team Member
· Prior experience in landscaping, lawn service, or similar service industries.
· If you don’t already have experience, you must be willing to complete training within 6 months.
In addition, there are a few additional minimum requirements that are necessary to be considered for this position.

Benefits & Pay
The pay range for this position and is dependent on your experience as a lawncare or landscaping professional.

We know we presented a lot to you here and that’s because we’re looking to hire only the best. If that’s you, apply today. If 
you meet the requirements for the position, our system will schedule you for an interview immediately.