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Specialty Eye Institute

Surgical Counselor

Lansing, MI · On-site

Scheduling for Jolly Rd location, Lake Lansing location, St. Johns location. *Travel will be required. *Training in Jackson will be required. What you will be doing * Prepare medical charts for ...

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Lake Lansing jobs refer to employment opportunities located around Lake Lansing, a popular recreational area in Ingham County, Michigan. These jobs can include positions in park management, maintenance, lifeguarding, event coordination, and hospitality services such as working at nearby restaurants or rental facilities. Many of these roles focus on supporting the recreational activities and events that take place at the lake, especially during the busy summer season. Working at Lake Lansing often involves interacting with the public, ensuring safety, and helping maintain the park's facilities.

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To thrive as a Lake Lansing Manager, you need expertise in park management, environmental science, and public administration, typically supported by a relevant degree and experience in natural resource management. Familiarity with GIS mapping tools, environmental monitoring systems, and facility management software is often required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for coordinating staff and engaging with the public. These skills ensure the safety, sustainability, and enjoyment of Lake Lansing’s resources for both visitors and the surrounding community.

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Park rangers at Lake Lansing often encounter challenges such as managing large crowds during peak seasons, ensuring visitor safety around water activities, and maintaining the natural environment amidst high usage. To prepare, candidates should develop strong communication and conflict resolution skills, become familiar with emergency response protocols, and stay updated on local wildlife and environmental regulations. Teamwork is essential, as rangers collaborate closely with law enforcement, maintenance crews, and community volunteers to keep the park safe and enjoyable for everyone.
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Surgical Counselor

Surgical Counselor

Specialty Eye Institute

Lansing, MI • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted yesterday

Job description

Description
As a Surgical Counselor you will provide exceptional care for our patients by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally explains the physician’s diagnosis, the surgical procedure and the expected results to each surgical patient and, as appropriate, to their families through verbal instruction, brochures, pamphlets and video. The Surgical Counselor handles all surgery scheduling process and advise patients on financial obligations which may include the establishment of payment plans.
Schedule:
Monday - Friday 8am - 5pm. 
*When scheduling patients you might have a late night.
*Scheduling for Jolly Rd location, Lake Lansing location, St. Johns location. *Travel will be required. *Training in Jackson will be required.

What you will be doing
  • Prepare medical charts for surgical evaluations (cataract / retinal / glaucoma / cornea / lids, etc.) performed by our physicians at practices throughout the local area
  • Travel with the physician to all locations, including referring physician offices
  • Educate patients on the newest technologies and advancements in the field of cataract surgery
  • Obtain any prior approvals or authorizations needed from insurance companies
  • Schedule all patient surgeries and pre-operative and post-operative appointments, including appointments with the patient's primary care physician, optometrist and surgery center
  • Prepare and organize surgery charts and mailing any necessary paperwork
  • Inform patient of any pre-admission testing (labs, EKG, etc.), what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care
  • Answer all telephone inquiries from patients and primary care physicians regarding surgery or other concerns
  • Verify medical benefits for surgery and injections
  • Discuss benefits and costs of non-covered benefits with patients. Secure any out of pocket financial requirements from patient
  • Complete consent and other necessary forms for surgery
  • Interface with Billing Department as needed
  • Relay all surgical booking forms and charts to the surgery center in a timely manner 
  • Maintain a professional relationship with referring physicians from neighboring communities
  • Perform other duties as assigned

What you know
Required
  • High school diploma or GED
  • Demonstrated customer service skills
  • Excellent written and verbal communication skills

Desired
  • Previous ophthalmology or healthcare experience
  • Highly motivated, detail-oriented and organized
  • Able to multi-task and meet deadlines
  • Willing to travel to multiple, local offices
    • Entry Level
    • Typically 0-2 years of experience

What you will receive
  • Competitive wages
  • Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
  • Generous paid time off (PTO) program
  • Seven (7) company paid holidays
  • 401(k) retirement plan with company match
  • An organization focused on People, Passion, Purpose and Progress
  • Inspirational culture