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Laboratory Account Manager Jobs in Woonsocket, RI

Hamilton Company

Account Manager

Boston, MA · On-site

$85K - $110K/yr

The Account Manager is responsible for managing and growing a portfolio of customer accounts across ... Hands-on laboratory experience beyond academic coursework. Scientific customer service experience ...

Hamilton Company

Account Manager

Boston, MA · On-site +1

$85K - $110K/yr

The Account Manager is responsible for managing and growing a portfolio of customer accounts across ... Hands-on laboratory experience beyond academic coursework. Scientific customer service experience ...

Hamilton Company

Account Manager

Boston, MA · On-site +1

The Account Manager is responsible for managing and growing a portfolio of customer accounts across ... Hands-on laboratory experience beyond academic coursework. Scientific customer service experience ...

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Laboratory Account Manager information

See Woonsocket, RI salary details

$28.3K

$63.1K

$101.6K

How much do laboratory account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for laboratory account manager in Woonsocket, RI is $63,066.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $75,200.00 per year, depending on experience, location, and employer.

What does a laboratory account manager do?

A Laboratory Account Manager is responsible for managing relationships with clients who use laboratory services, such as research organizations, hospitals, or pharmaceutical companies. Their role involves understanding client needs, coordinating laboratory testing or analysis, ensuring timely delivery of results, and providing excellent customer service. They may also handle contract negotiations, resolve issues, and work closely with laboratory staff to meet client requirements. Laboratory Account Managers play a crucial role in maintaining client satisfaction and driving business growth for the laboratory.

What skills and qualifications are needed to be a laboratory account manager?

To thrive as a Laboratory Account Manager, you need a strong background in life sciences or laboratory operations, combined with experience in sales or account management. Familiarity with laboratory information management systems (LIMS), CRM software, and relevant industry certifications like ASCP or CLIA are highly valuable. Excellent communication, negotiation, and relationship-building skills help manage client needs and foster long-term partnerships. These competencies ensure effective client support, drive business growth, and maintain high standards in laboratory services.

How does a laboratory account manager collaborate with laboratory staff and clients?

As a Laboratory Account Manager, you serve as a key bridge between clients and the laboratory team. You will regularly communicate client needs and expectations to lab staff, coordinate project timelines, and troubleshoot any issues that arise during testing or analysis. This role often involves attending client meetings, providing project updates, and working closely with technical staff to ensure deliverables meet quality standards. Successful collaboration requires strong organizational skills, clear communication, and the ability to balance client satisfaction with laboratory capabilities.

What job categories do people searching Laboratory Account Manager jobs in Woonsocket, RI look for?

The top searched job categories for Laboratory Account Manager jobs in Woonsocket, RI are:

Laboratory Account Manager jobs near you

Account Manager

Hamilton Company

Boston, MA • On-site

$85K - $110K/yr

Full-time

Posted 25 days ago

Job description

Company Overview
Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.
Responsibilities
Cerillo is a Charlottesville, VA-based HAMILTON Company subsidiary focused on advancing human, environmental, and ecological health through its suite of innovative laboratory instrumentation. Through its Rayo platform of compact, precision microplate readers and the Canopy real-time monitoring system, Cerillo equips academic, government, and biotech/pharma researchers with affordable, accessible tools that ensure consistency and reproducibility.
The Account Manager is responsible for managing and growing a portfolio of customer accounts across an assigned territory and market segment, serving as the primary commercial contact for researchers, lab managers, and procurement stakeholders. This individual will drive revenue by identifying new opportunities, building lasting client relationships, and representing Cerillo's innovative product lines with scientific credibility. The ideal candidate is a self-motivated, science-savvy sales professional who thrives in a fast-moving environment and is passionate about putting the right tools in researchers' hands.
The essential functions include, but are not limited to the following:
  • Manage and grow a portfolio of existing and prospective accounts across an assigned territory, including academic institutions, government agencies, and biotech/pharma companies.
  • Estimate and analyze account records including revenue trends, costs, sales commitments, and obligations to forecast territory performance.
  • Identify, prospect, and engage potential new customers; develop outreach strategies tailored to individual research needs.
  • Build and maintain strong, long-term client relationships; serve as the primary point of contact for all assigned accounts.
  • Resolve customer concerns promptly and provide solutions to issues throughout the sales and post-sale process.
  • Conduct product demonstrations, instrument trials/pilots, and technical presentations to research and procurement stakeholders.
  • Set and track sales account targets aligned with company revenue objectives; manage the CRM pipeline with accuracy and discipline.
  • Analyze market trends and the competitive landscape to develop new sales ideas and identify emerging opportunities.
  • Report on account activity, revenue performance, and territory forecasts to management.
  • Manage the territory sales budget and expense reporting as required.
  • Represent Cerillo at trade shows, scientific conferences, and industry events.
  • Collaborate cross-functionally with applications science, marketing, and customer support teams to deliver a seamless customer experience.

Qualifications
Required:
  • Proven track record of meeting or exceeding sales quota.
  • Strong analytical skills; ability to interpret sales data and account performance metrics.
  • Excellent oral/written communication skills, including well-developed presentation skills
  • Willingness to travel, including internationally, up to 50% of time

Preferred:
  • Experience selling microplate readers, spectrophotometers, or similar analytical instruments.
  • Familiarity with microbiome research, microbiology, or biochemistry laboratory workflows.
  • Hands-on laboratory experience beyond academic coursework. Scientific customer service experience, ideally as a field applications specialist, is preferred.
  • Experience at a growth-stage startup or small company.
  • Established relationships within academic or biotech/pharma research communities.

Education/Experience
  • Bachelor's Degree (or higher) in life sciences, biology, biochemistry, or a related field.
  • Two (2) to five (5) years of sales experience in life science capital equipment, laboratory instruments, or a related field.

About Hamilton
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Hybrid work is preferred but remote work can also be negotiated.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Equal Opportunity Employer
It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 & over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process & in compliance with applicable federal, state, & local laws & regulations.

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