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Lab Phlebotomy Jobs in Springfield, MA (NOW HIRING)

Baystate Health

ED Tech FT 7p-7:30a

Springfield, MA · On-site

Responsible for maintaining the lab area and all associated competencies for POC testing, phlebotomy and upholding regulatory requirements to maintain POC testing ability. Possesses knowledge in ...

Baystate Health

ED Tech FT 7p-7:30a

Springfield, MA · On-site

Responsible for maintaining the lab area and all associated competencies for POC testing, phlebotomy and upholding regulatory requirements to maintain POC testing ability. Possesses knowledge in ...

Baystate Health

ED Tech

Springfield, MA · On-site

$18 - $24.75/hr

Responsible for maintaining the lab area and all associated competencies for POC testing, phlebotomy and upholding regulatory requirements to maintain POC testing ability. Possesses knowledge in ...

Baystate Health

ED Tech

Springfield, MA · On-site

$18 - $24.75/hr

Responsible for maintaining the lab area and all associated competencies for POC testing, phlebotomy and upholding regulatory requirements to maintain POC testing ability. Possesses knowledge in ...

Ian D. Kleinhen MD, PLLC

Be Seen First

Certified Medical Assistant (CMA)

Windsor, CT · On-site

$25 - $29/hr

... the lab. * Manage patient records by accurately inputting information into electronic health ... Perform phlebotomy. OSHA and HIPAA compliance knowledge. Working well in a team environment.

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Ian D. Kleinhen MD, PLLC

Be Seen First

Certified Medical Assistant (CMA)

Windsor, CT · On-site

$25 - $29/hr

... the lab. * Manage patient records by accurately inputting information into electronic health ... Perform phlebotomy. OSHA and HIPAA compliance knowledge. Working well in a team environment.

New

Apply Early

Baystate Health

Nuclear Medicine Tech

Springfield, MA · On-site

Performs all hot lab duties, including kit preparation in accordance with the package insert, wipe ... phlebotomy. Maintains ALARA principal at all times. 6) Statuses and charges patient studies as ...

Baystate Health

Nuclear Medicine Tech

Springfield, MA · On-site

Performs all hot lab duties, including kit preparation in accordance with the package insert, wipe ... phlebotomy. Maintains ALARA principal at all times. 6) Statuses and charges patient studies as ...

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All JobsLab Phlebotomy JobsLab Phlebotomy Jobs in Springfield, MA

Lab Phlebotomy information

See Springfield, MA salary details

$13

$22

$30

How much do lab phlebotomy jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for lab phlebotomy in Springfield, MA is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.14 per hour, depending on experience, location, and employer.

Can you work as a lab tech with a phlebotomy certification?

A lab phlebotomy certification qualifies individuals to perform blood collection procedures, which are often part of a laboratory technician's duties. However, additional education or certifications may be required to work as a full laboratory technician, depending on the employer and specific job requirements. Having a phlebotomy certification is a valuable credential but may not alone meet all qualifications for a lab tech role.

What are some common challenges faced by Lab Phlebotomists, and how are they addressed in the workplace?

Lab Phlebotomists often encounter challenges such as dealing with anxious or difficult patients, managing high patient volumes, and ensuring accurate labeling and handling of specimens. To address these challenges, many laboratories provide ongoing training in patient communication, time management, and strict adherence to protocols for specimen identification and safety. Team support is also crucial; phlebotomists typically work closely with other lab staff and supervisors, allowing them to share best practices and seek assistance when needed.

What are the key skills and qualifications needed to thrive as a Lab Phlebotomist, and why are they important?

To excel as a Lab Phlebotomist, you need strong knowledge of venipuncture techniques, specimen handling, and infection control, usually backed by a phlebotomy certification or relevant healthcare training. Familiarity with laboratory information systems (LIS), blood collection equipment, and safety protocols is typically required. Excellent attention to detail, interpersonal skills, and the ability to remain calm under pressure help ensure positive patient experiences. These skills are crucial for maintaining patient safety, accurate lab results, and efficient clinical workflows.

Will phlebotomy be replaced by AI?

Phlebotomy as a healthcare role involves manual blood collection, which currently requires human skills and patient interaction that AI cannot replicate. While automation and robotic systems are being developed for blood draws, they are not yet widespread or capable of fully replacing trained phlebotomists, who also handle patient comfort and safety. Therefore, phlebotomy is unlikely to be fully replaced by AI in the near future.

What does a phlebotomist do in a lab?

A lab phlebotomist is responsible for collecting blood samples from patients using needles and collection tubes. They prepare samples for testing, ensure proper labeling, and follow safety protocols to prevent contamination or infection. Phlebotomists often work in clinical laboratories, hospitals, or clinics and may need certification to perform their duties effectively.

What are lab phlebotomists?

Lab phlebotomists are healthcare professionals trained to draw blood from patients for medical testing, transfusions, research, or blood donations. They are responsible for collecting blood specimens accurately and safely, labeling them correctly, and ensuring proper handling for laboratory analysis. Phlebotomists also help patients feel at ease during the procedure and follow strict protocols to maintain hygiene and prevent contamination. Their work is essential for diagnosing illnesses, monitoring health conditions, and supporting medical research.

What is the difference between Lab Phlebotomy vs Medical Laboratory Technician?

AspectLab PhlebotomyMedical Laboratory Technician
CertificationsPhlebotomy certificationMedical Laboratory Technician certification (e.g., ASCP)
Work EnvironmentClinics, hospitals, blood banksLaboratories, hospitals, research facilities
Job DutiesDrawing blood, patient prepAnalyzing samples, running tests
EducationHigh school diploma, phlebotomy trainingAssociate degree in medical laboratory technology

Lab Phlebotomy focuses on blood collection and patient interaction, while Medical Laboratory Technicians perform complex lab tests and analyze samples. Both roles are essential in healthcare, but they differ in scope, training, and responsibilities.

What is the highest paying job for a phlebotomist?

The highest paying roles for phlebotomists typically involve supervisory, training, or specialized positions such as lead phlebotomist, mobile phlebotomist, or working in high-demand healthcare settings. Advanced certifications and experience can also lead to higher salaries, with some earning over $40,000 to $50,000 annually depending on location and employer.
What are popular job titles related to Lab Phlebotomy jobs in Springfield, MA? For Lab Phlebotomy jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Lab Phlebotomy jobs in Springfield, MA look for? The top searched job categories for Lab Phlebotomy jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Lab Phlebotomy jobs? Cities near Springfield, MA with the most Lab Phlebotomy job openings:
Lab Phlebotomy jobs near you
Infographic showing various Lab Phlebotomy job openings in Springfield, MA as of June 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $46,545 per year, or $22.4 per hour.
IOP Transition Representative

IOP Transition Representative

Quest Diagnostics

Hartford, CT • On-site

$26.42 - $29.20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

78th of 103 rated laboratories

Job description

Job Description
IOP Transition Representative - Hartford, CT, Monday to Friday, varies 5:30 AM to 6:00 PM, with rotational weekends
Pay range: $26.42 - $29.20 / hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!
Under the direction of the regional field services trainer, provides consistent and high quality on-boarding services to new and complex customers who have been approved for placement of an in-office phlebotomist (IOP). The Transition Specialist will be deployed to start up a new client office for a defined period of time while the regular phlebotomist is recruited. Employee will be required to rotate to new assignments and act as an advance team where necessary. Under guidance of regional field services trainer, will be responsible to act as a coach, mentor, instructor, and resource person for new employees as well as providing a smooth start for new clients.
Responsibilities
  • Provides effective on-boarding services for new IOP clients and the related phlebotomist.
  • Ensures clients and phlebotomists are well trained on test ordering processes and office protocols
  • Resolves any TIQ or TNP issues and provides feedback to client
  • Ensures client set-up is completed prior to go-live (i.e. supplies, connectivity, work station, etc.)
  • Takes initiative to resolve issues or escalates to appropriate manager for resolution
  • Responsible for training, coaching, and providing input on the performance evaluation of the phlebotomists as appropriate. Assists in the roll-out of new policies and procedures.
  • Greet patients appropriately. Treat all clients and patients in a courteous and caring manner.
  • Ensures all field phlebotomy and IOP specimens are collected accurately and on time according to established procedures.
  • Responsible for completing requisitions accurately.
  • Meet with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
  • Research test/client information utilizing lab computer system or Directory of Service.
  • Label, centrifuge, split, and freeze specimens as required by test order.
  • Package specimens for transport.
  • Assist in relocating, opening new facilities as necessary maintains required records and documentation.
  • Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
  • Maintains all appropriate PSC/Phlebotomy logs.
  • Assist with compilation of monthly statistics and data. Submits data on time monthly.
  • Perform basic clerical duties, i.e. filing, faxing, preparing mail. Will be required to perform electronic data entry.
  • Submits accurate time and travel logs as directed by management and on time.
  • Submits accurate expense forms, if applicable, on the required day.
  • Assist with compilation of monthly statistics and data. Submits data on time monthly.
  • Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
  • Reports on time to work, following attendance guidelines.
  • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement
  • Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Leader or PSR IV for resolution. Remains polite and courteous at all time.
  • Keeps work area neat and clean. Disposes of biohazard containers when scheduled.
  • Performs other department-related clerical duties when assigned.
  • Answers phone and dispatch calls when assigned.
  • Participates on teams and special projects when asked.
  • Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
  • Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
  • Work effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP's, advising supervisor of any issues or problems as they arise.
  • Communicate professionally with clients and patients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.
  • Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
  • With direction and guidance from supervisor, and having appropriate training guidelines, act as mentor and resource person for new employees, assisting with transition into the PSC work environment and the familiarity with department protocols, practices and procedures.
  • Assist with distribution of technical information and communications to the work group.
  • Assist with the preparation of schedules for the assigned work group or PSC's.
  • Travel may be required for in-office phlebotomy or to work at multiple locations.
  • Must be able to work cross functionally with the sales and client services organizations.
  • Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate.
Qualifications
Required Work Experience:
  • 5 years of phlebotomy experience required, inclusive of pediatric and geriatric venipuncture, capillary collections
  • Minimum 2 years as a phlebotomist in Patient Service Center environment
  • Keyboard/data entry application experience required
  • Customer service in a service environment required
  • Must have reliable transportation, valid driver license, and clean driving record
Preferred Work Experience:
Leadership experience is desirable
Physical and Mental Requirements:
  • Position requires travel
  • Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM
  • Occasionally lifting up to 25 pounds
  • May require extended periods of focus
  • May require extended periods of sitting or standing
  • Ability to manage stress
  • Capable of handling multiple priorities in a high-volume setting
Knowledge:
  • Knowledge of medical terminology helpful
  • Demonstrated familiarity and compliance with all protocols, practices and procedures of Field Services Department.
  • The position requires the ability to effectively communicate in English.
Skills:
  • Excellent phlebotomy skills
  • Ability to work independently with minimal supervision.
  • Strong organizational skills
  • Strong communication skills
  • Strong interpersonal skills
  • Excellent keyboard/data entry skills preferred.
Education
  • High School Diploma or Equivalent (Preferred)
Languages
  • English (Required)
Licenses and Certifications
  • Medical training: medical assistant or paramedic training (Preferred)
Work Requirements
  • Travel Required

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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