Lab Operations Assistant Jobs in Delaware (NOW HIRING)

BCCS is Seeking a Full-Time Medical Assistant for Our HEP-C Program!

Who we are:

Since 1985, Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention, and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.

What You’ll Do as a Medical Assistant with Our HEP-C Program:

Clinical & Client Support

· Provide high-quality clinical and administrative support to medical providers and nursing staff while upholding professional and ethical standards.

· Engage clients with compassion, offering information, services, and assistance to support their health goals.

· Conduct client interviews, assist with medical examinations, and prepare clients for physicals.

· Collect and document vital signs, medical history, medications, and allergies.

· Perform EKGs, obtain blood samples, and collect and process specimens (urine, blood, saliva, etc.), as directed by supervisor.

· Perform rapid fingerstick tests

· Practice effective infection control and maintain a clean, safe clinical environment.

· Maintain accurate, timely documentation in the electronic health record.

Program Coordination & Care Navigation

· Serve as the point of contact for clients enrolled in the Rapid Hepatitis C Treatment Program.

· Schedule appointments, labs, referrals, and follow-ups as directed by the nurse care manager.

· Communicate with pharmacies and insurance companies to ensure timely medication delivery if instructed by the nurse care manager.

· Assist the nurse care manager and the project coordinator with collecting information for prior authorizations or other activities as needed.

Supply & Equipment Management

· Maintain and inventory clinical supplies and equipment.

· Ensure essential supplies are ordered in a timely manner and stored appropriately.

· Prepare and maintain the lab and phlebotomy areas for daily operations.

Support for the Opioid Treatment Program (OTP)

When needed, you may assist the OTP with daily operations, including:

· Providing information, services, and assistance to clients.

· Monitoring urine drug screens and completing all required documentation and specimen processing.

· Preparing clients for physical exams and supporting medical providers with pre-visit tasks.

· Verifies information, collected medical history, medications and allergies, obtains vital signs and EKG and collects other information as needed.

· Entering lab results, breathalyzer results, and other clinical data into the client chart as requested.

· Scheduling provider appointments, annual physicals, 180-day follow-ups, and other visits as directed.

· Contacting clients for follow-up as directed by medical providers or supervisors.

· Maintaining a safe facility environment and demonstrating proper use of PPE.

· Ensuring supplies and equipment are stocked and functioning.

· Maintaining CPR certification and recognizing clinical “red flags” that require immediate attention.

QUALIFICATIONS

· REQUIRED: High School Diploma

· REQUIRED: Graduation From a Medical Assistant Program

· REQUIRED: 1 Year Medical Assistant Experience

· PREFERRED: 1 Year Phlebotomy Experience

· REQUIRED: CPR Certification

· PREFERRED: Medical Assistant Certification

· PREFERRED: Phlebotomy Certification

· REQUIRED: Ability to demonstrate flexibility to perform other duties

· Travel will be required

Schedule:

· Monday, Wednesday, Friday at the Wilmington location – 2713 Lancaster Avenue, Wilmington, DE, 19805

· Tuesday and Thursday at the Newark location – 24 Brookhill Drive, Newark, DE, 19702

· 5:30 a.m. - 1:30 p.m.

Pay:

· From $17/hour

· Commensurate with experience and education!

The compensation package for this position includes:

· Group medical, dental, and vision coverage with low employee costs

· 34 paid days off annually

· Tuition reimbursement

· A retirement plan with a company match of up to 4%!

· No weekends!

· Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF)

· Opportunity for advancement