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Lab Customer Service Representative Jobs in New York

IWS Group

Customer Service Representative

Bayonne, NJ

$22/hr

Customer Service Representative (CSR) Bayonne, NJ Pay Rate: $22.00 per hour Schedule: 8:00am-4:30pm, Monday-Friday Position Summary A reliable and customer-focused Customer Service Representative ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Burjline Builders

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, process orders, answer questions and ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Sila Services

Customer Service Representative

Norwalk, CT

$16 - $21.75/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Core Elite

Customer Service Representative

Jersey City, NJ · On-site

$900 - $1.3K/wk (+ commission)

CUSTOMER SERVICE REPRESENTATIVE - ENTRY LEVEL - IMMEDIATE OPENINGS We are currently hiring Customer Service Representatives to join our growing team. This is a great entry-level opportunity for ...

Domino's

Customer Service Rep

Central Islip, NY · On-site

$16.25 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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Showing results 21-40

All JobsLab Customer Service Representative JobsLab Customer Service Representative Jobs in New York

Lab Customer Service Representative information

What is the difference between Lab Customer Service Representative vs Lab Technician?

AspectLab Customer Service RepresentativeLab Technician
Required CredentialsHigh school diploma; customer service skillsAssociate's degree or certification in laboratory sciences
Work EnvironmentCustomer service settings, labs, healthcare facilitiesLaboratory settings, hospitals, research labs
Employer & Industry UsageHospitals, clinics, diagnostic labsMedical labs, research institutions, hospitals
Common Search & Comparison IntentCustomer support roles in labsTechnical lab work and testing

The main difference is that Lab Customer Service Representatives focus on patient and client communication, scheduling, and support, while Lab Technicians perform technical testing and analysis in laboratory settings. Both roles are essential in healthcare and lab environments but serve different functions.

What qualifications do I need to work in a lab customer service representative?

A lab customer service representative typically needs a high school diploma or equivalent, strong communication skills, and familiarity with laboratory procedures or medical terminology. Some positions may require previous experience in customer service or healthcare, and proficiency with computer software such as Microsoft Office or lab management systems is often preferred.
Lab Customer Service Representative jobs near you
Infographic showing various Lab Customer Service Representative job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Representative

Bayonne, NJ

IWS Group
See more jobs at IWS Groupexternal

$22/hr

Full-time

PTO

Re-posted 2 days ago

Job description

Customer Service Representative (CSR)
Bayonne, NJ
Pay Rate: $22.00 per hour
Schedule: 8:00am-4:30pm, Monday–Friday

Position Summary

A reliable and customer-focused Customer Service Representative (CSR) to support daily warehouse and logistics operations. The CSR serves as the primary point of contact for customers, ensuring timely communication regarding orders, inventory, shipments, and service inquiries. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced distribution environment.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and internal systems in a professional and timely manner.
  • Process customer orders, shipment requests, and order modifications.
  • Track and monitor inbound and outbound shipments and provide status updates to customers.
  • Coordinate with warehouse personnel, transportation providers, and management to resolve issues.
  • Enter and maintain accurate customer, inventory, and shipment data in company systems.
  • Investigate and resolve customer concerns, shortages, damages, and delivery discrepancies.
  • Prepare reports, documentation, and correspondence related to customer accounts.
  • Schedule pickups and deliveries while ensuring customer requirements are met.
  • Maintain a high level of customer satisfaction through proactive communication and problem-solving.
  • Support administrative and operational tasks as needed.

Qualifications

  • High school diploma or GED required.
  • Previous customer service, logistics, warehouse, transportation, or distribution experience preferred.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office (Word, Excel, Outlook).
  • Ability to multitask and prioritize workload in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Experience with warehouse management systems (WMS) or transportation management systems (TMS) is a plus.

Skills & Competencies

  • Excellent customer service and interpersonal skills.
  • Problem-solving and conflict-resolution abilities.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Professional demeanor and positive attitude.

Compensation & Benefits

  • $22.00 per hour
  • Opportunities for overtime based on business needs
  • Paid time off and holidays
  • Career growth opportunities within the organization

Work Environment

This position is based in a warehouse and distribution setting in Bayonne, NJ. The CSR will interact regularly with customers, drivers, warehouse associates, and management to ensure efficient operations and exceptional customer service.

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