ZipRecruiter

Log In

1

Lab Customer Service Representative Jobs in Michigan

Air Lift Company

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift supplies the automotive aftermarket with load assist products and ...

Air Lift Company

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift supplies the automotive aftermarket with load assist products and ...

Air Lift Company

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift supplies the automotive aftermarket with load assist products and ...

Copart, Inc.

Customer Service Representative

Wayland, MI · On-site

$18 - $20.29/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Adecco

Customer Service Rep

Fremont, MI · On-site

$17.17/hr

Adecco is currently assisting a local Customer in their search for a Consumer Service Rep in Fremont, MI . This is a great opportunity to further your customer service skills. The best part is you ...

Kerner's Auto Service

Customer Service Representative

Utica, MI · On-site

$14.50 - $19.75/hr

Locally Owned Business Team oriented environment Opportunity for Growth Flexibility Competitive Compensation 401(k) matching Employee discounts Paid time off The Customer Service Representative Role ...

New

Wieland Group

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Job Location US-MI-Roseville ID 2026-4219 # of Openings 1 Posted Date 1 month ago(8/6/2026 4:23 PM) Overview Wieland - Creating Value for Generations! Wieland is a ...

previous pagenext page

Showing results 21-40

All JobsLab Customer Service Representative JobsLab Customer Service Representative Jobs in Michigan

Lab Customer Service Representative information

See Michigan salary details

$8

$15

$26

How much do lab customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for lab customer service representative in Michigan is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $11.40 and $16.89 per hour, depending on experience, location, and employer.

What is the difference between Lab Customer Service Representative vs Lab Technician?

AspectLab Customer Service RepresentativeLab Technician
Required CredentialsHigh school diploma; customer service skillsAssociate's degree or certification in laboratory sciences
Work EnvironmentCustomer service settings, labs, healthcare facilitiesLaboratory settings, hospitals, research labs
Employer & Industry UsageHospitals, clinics, diagnostic labsMedical labs, research institutions, hospitals
Common Search & Comparison IntentCustomer support roles in labsTechnical lab work and testing

The main difference is that Lab Customer Service Representatives focus on patient and client communication, scheduling, and support, while Lab Technicians perform technical testing and analysis in laboratory settings. Both roles are essential in healthcare and lab environments but serve different functions.

What qualifications do I need to work in a lab customer service representative?

A lab customer service representative typically needs a high school diploma or equivalent, strong communication skills, and familiarity with laboratory procedures or medical terminology. Some positions may require previous experience in customer service or healthcare, and proficiency with computer software such as Microsoft Office or lab management systems is often preferred.

What cities in Michigan are hiring for Lab Customer Service Representative jobs?

Cities in Michigan with the most Lab Customer Service Representative job openings:

Lab Customer Service Representative jobs near you
Infographic showing various Lab Customer Service Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,731 per year, or $15.3 per hour.

Customer Service Representative

Warren, MI • On-site

Flame Heating, Cooling and Electrical
Facilities Support Services • 51 - 200 employees
Learn more about Flame Heating, Cooling and Electricalexternal

$15 - $20.50/hr

Other

Re-posted 21 days ago

Job description

Customer Service Representative (CSR)

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent customer service skills which include excellent communication, both verbal and written, and problem-solving skills. We are looking for a friendly, outgoing individual who enjoys working in a team environment. The ideal candidate must have a minimum of one year of call center experience and be comfortable working in a fast-paced environment.

Qualifications

*High School diploma or equivalent required; some college preferred

*Strong data entry skills with attention to detail and accuracy with at least 1 year call center experience

*Must be able to pass a criminal background check and drug screening

*Excellent phone etiquette and ability to communicate clearly and effectively

*Proficient computer skills and ability to learn multiple new software

*Ability to work in a fast-paced environment and handle high call volumes

*Strong problem-solving skills and ability to build rapport with customers

*Ability to stay calm and maintain a positive attitude even in challenging situations

*30 WPM+ typing

Responsibilities

*Take calls and respond to customer inquiries in a professional and timely manner

*Able to communicate clearly with customers and employees in a professional manner both verbally and in writing

*Provide accurate information about products, services and company policies

*Ability to sit for long periods of time

*Handle customer complaints when possible and resolve issues to ensure customer satisfaction

*Perform data entry tasks to update customer records and maintain accurate documentation

*Always keep the customer information confidential

*Adhere to the attendance policy of the Call Center

*Other duties as assigned

Schedule

*Monday through Friday

*Saturdays as needed

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply