ZipRecruiter

Log In

1

L1 Customer Support Agent Jobs (NOW HIRING)

Simera

Customer Support Agent MA

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent BR

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent AR

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent MX

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent BR

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent KE

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent ES

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent JO

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

Simera

Customer Support Agent CL

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different ...

5CA

French / English Customer Support Agent

$19.25 - $25.50/hr

Customer Support Agent As a Customer Support Agent at 5CA, you'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You ...

5CA

Japanese / English Customer Support Agent

$19.25 - $25.50/hr

Customer Support Agent As a Customer Support Agent at 5CA, you'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsL1 Customer Support Agent Jobs

L1 Customer Support Agent information

See salary details

$11

$21

$31

How much do l1 customer support agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for l1 customer support agent in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.04 per hour, depending on experience, location, and employer.

What cities are hiring for L1 Customer Support Agent jobs?

Cities with the most L1 Customer Support Agent job openings:

What states have the most L1 Customer Support Agent jobs?

States with the most job openings for L1 Customer Support Agent jobs include:

What are popular job titles related to L1 Customer Support Agent jobs?

For L1 Customer Support Agent jobs, the most frequently searched job titles are:

Infographic showing various L1 Customer Support Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,024 per year, or $21.6 per hour.

Customer Support Agent MA

Remote

Simera
Online Marketplaces • 51 - 200 employees
Learn more about Simeraexternal

$19.25 - $25.50/hr

Other

Posted 8 days ago

Job description

Customer Support Agent

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.

Responsibilities
  • Respond to customer inquiries through email, chat, phone, or other support channels.
  • Provide accurate information and clear solutions to customer questions and concerns.
  • Troubleshoot and resolve customer issues efficiently and professionally.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers to ensure their concerns have been properly addressed.
  • Maintain accurate records of customer interactions and resolutions.
  • Identify recurring issues and communicate customer feedback to internal teams.
  • Follow company policies, procedures, and customer service standards.
  • Maintain a positive, professional, and customer-focused attitude.
  • Collaborate with internal teams to resolve customer requests and improve the overall customer experience.
Required Skills
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Active listening and problem-solving abilities.
  • Strong attention to detail.
  • Ability to multitask and prioritize customer requests.
  • Ability to remain calm and professional when handling difficult customers.
  • Comfortable using computers, CRM systems, ticketing platforms, and other digital tools.
  • Ability to learn new systems and processes quickly.
  • Strong organizational and time-management skills.
Requirements
  • Previous experience in customer support, customer service, call center, help desk, or a similar role.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a remote team.
  • Ability to manage multiple customer requests efficiently.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, positive, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Apply