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Korean Customer Support Jobs (NOW HIRING)

Panopto

Customer Success Manager, Korea (Seoul)

Localize and deploy core marketing, support, and training resources into native Korean, ensuring zero drop-off in customer self-service onboarding. * Take ownership of the regional NPS loop, ensuring ...

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Korean Customer Support information

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How much do korean customer support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for korean customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Korean Customer Support jobs?

For Korean Customer Support jobs, the most frequently searched job titles are:

Part-Time Bilingual Korean Customer Experience Specialist (Remote- UT ONLY)

Remote

PrincePerelson & Associates
11 - 50 employees
Learn more about PrincePerelson & Associatesexternal

$23 - $24/hr

Other

Re-posted 8 days ago

Job description

Part-Time Bilingual Korean Customer Experience Specialist (Remote- UT ONLY)

Compensation: $23–$24 per hour DOE

Work from Home - UTAH RESIDENTS ONLY

Must live within an hour's drive of Lehi

Schedule: Part-Time | Monday–Friday,

Morning Shift: 8:30 am-2:00 pm or Evening Shift: 2:00 pm-7:00 pm (occasional Saturdays)

Requirement: Reliable internet speed of 100 MBPS minimum

We are seeking a Customer Experience Specialist – Bilingual (Korean/English) to join our team. In this role, you will provide outstanding support to customers in both English and Korean through multiple communication channels. You will be the first point of contact for inquiries, orders, account updates, and event support, ensuring every customer interaction reflects our commitment to quality and care.

This is an exciting opportunity for a bilingual professional who enjoys helping people, promoting wellness products, and working in a fast-paced, customer-first environment.

Key Responsibilities

  • Provide customer support in Korean and English via phone, email, live chat, and SMS.

  • Assist with product orders, returns, new member applications, account updates, and general inquiries.

  • Share accurate information on compensation plans, promotions, events, and products.

  • Promote upsell items and current offers to enhance the customer experience.

  • Document all customer interactions for accuracy, auditing, and quality assurance.

  • Resolve customer concerns professionally and escalate complex issues as needed.

  • Participate in ongoing training to stay up to date on promotions, processes, and tools.

  • Maintain performance standards in customer satisfaction, handling time, and quality scores.

  • Represent the company at virtual or in-person events, supporting both Korean- and English-speaking customers.

  • Collaborate with internal teams to continuously improve the customer experience.

Skills & Qualifications

  • Bilingual proficiency in Korean and English (spoken and written); advanced Korean fluency required.

  • Friendly, professional, and customer-focused attitude.

  • Strong listening, communication, and problem-solving skills.

  • Excellent customer service experience with ability to de-escalate issues effectively.

  • Basic knowledge of direct sales preferred.

  • Proficiency in Microsoft Office; typing 30+ WPM with 10-key skills.

  • High attention to detail, multitasking ability, and adaptability to new systems and processes.

PrincePerelson & Associates is an Equal Opportunity Employer and complies with all provisions of the EEO and ADA laws. We do not discriminate in our employment practices on the basis of race, color, religion, national origin, sex (including sexual orientation and sexual identity), age, genetic information, parental status, military status, disability, or any non-merit-based factors or other federal, state, or locally protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

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