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Title: Manager, General Affairs

Department: Plant Ops

Report To: Sr. Manager, General Affairs

Location: Holland, MI 

Work Arrangement: On-site / Multi-Site Support

Employment Type: Full-Time

Employment Classification: Exempt

Schedule: Monday – Friday, standard business hours | Schedule may vary based on business needs. Occasional support outside normal business hours may be required for international coordination.

Benefits: LG Energy Solution offers a competitive total rewards package, including 100% employer-paid medical, dental, and vision coverage for eligible employees, paid time off, a 401(k) with company match, and additional voluntary benefits. Benefit eligibility and plan details are subject to the applicable benefit plans.

LG Energy Solution Michigan, Inc. is a global leader in advanced lithium-ion battery technology, delivering innovative battery solutions for electric vehicles (EVs) and Energy Storage Systems (ESS). With expanding operations across the United States, we are committed to innovation, quality, safety, and sustainability while powering the future of clean energy. Join our team and help shape the next generation of advanced battery technology.www.lgenergymi.com

Position Summary:

The Manager, General Affairs is responsible for leading General Affairs operations across LG Energy Solution's U.S. locations in Holland and Lansing, Michigan; Matteson, Illinois; and Phoenix, Arizona. This position leads General Affairs Specialists assigned to each location and establishes consistent processes, service standards, and support practices across the organization.

The Manager oversees administrative and logistical support for Korean expatriates, Field Service Engineers (FSEs), HQ business travelers, Korean contractors, and other international personnel supporting U.S. operations. Key areas of responsibility include international employee and traveler support, contractor administration, visa and immigration-related coordination, and communication between U.S. operations and Korean headquarters.

Professional bilingual proficiency in Korean and English is required to effectively support Korean-speaking personnel and serve as a liaison between U.S.-based teams and headquarters.

Essential Responsibilities:

• Lead General Affairs operations and establish consistent processes, procedures, and service standards across Holland, Lansing, Matteson, and Phoenix locations.
• Oversee administrative and onsite support for Korean expatriates, FSEs, HQ business travelers, Korean contractors, and other international personnel assigned to or visiting U.S. operations.
• Develop and maintain standardized processes for international employee support and HQ business traveler onboarding, orientation, and onsite support.
• Oversee HQ business traveler coordination, including traveler information consolidation, visit schedule confirmation, onboarding and orientation, and response to general inquiries.
• Oversee FSE assignment and onboarding support and coordinate with site stakeholders to ensure appropriate resources, access, training, and administrative support.
• Manage administrative support for Korean contractors assigned to U.S. locations, including assignment information, documentation, site coordination, and communication with appropriate stakeholders.
• Oversee catering and employee meal service operations, including vendor coordination, service quality monitoring, issue resolution, and continuous service improvement.
• Oversee workplace and office administration activities, including space planning, seating and office layout management, common area management, office supplies, asset management, company mobile phone services, business card administration, and other General Affairs support.
• Coordinate executive support, visitor support, and other administrative services as needed to support site and business operations.
• Establish controls and tracking processes for visa, work authorization, assignment, passport, and other applicable expiration dates to support timely action and compliance.
• Ensure immigration-related questions requiring legal interpretation or advice are appropriately referred to designated immigration counsel or authorized company representatives.
• Serve as a primary liaison between U.S. operations, Korean headquarters, General Affairs, HR, site leadership, and other stakeholders regarding international employee, traveler, and General Affairs support.
• Facilitate effective Korean-English communication between Korean-speaking employees, contractors, HQ stakeholders, and U.S.-based teams.
• Establish and maintain appropriate records, trackers, procedures, and documentation for General Affairs activities.
• Monitor General Affairs service needs, workload, and operational issues across locations and allocate resources or escalate issues as appropriate.
• Partner with site leadership and other internal departments to identify General Affairs needs and implement effective solutions.
• Ensure confidential employee, immigration, travel, and contractor information is handled and maintained appropriately.
• Identify opportunities to improve General Affairs processes, service delivery, communication, and operational efficiency.
• Support new site launches, expansions, special assignments, and other business initiatives requiring General Affairs coordination.
• Maintain cleanliness at work-site in accordance with 5S3R Standards:
  • Sort, Set in order, Shine, Standardize, Sustain
  • Right Location, Right Quantity, Right Container
• Perform other duties as assigned.

Leadership Responsibilities:

Required Qualifications:

Preferred Qualifications:

Skills & Competencies:

Work Environment & Physical Requirements:

Equal Opportunity Employer

LG Energy Solution is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law.

LG Energy Solution provides reasonable accommodations to qualified applicants and employees with disabilities as required by applicable law.

Job Description Disclaimer
This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications. Responsibilities may change based on business needs.