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Knowledge Operations Manager Jobs in Redford, MI

Common Citizen

Delivery Operations Manager

Ferndale, MI · On-site

$70K - $100K/yr

Maintain on-going knowledge of auto insurance policy, coverage, and the claims process. The ... operations management role, with success in optimizing processes, developing strong teams, and ...

i2G Systems

Field Operations Manager

Plymouth, MI

The Field Operations Manager is responsible for the successful execution of GC facing projects in ... Extensive working knowledge of security technologies such as: * Access control systems

i2G Systems

Field Operations Manager

Plymouth, MI · On-site

Extensive working knowledge of security technologies such as: * Access control systems ... Field Operations Manager career opportunity with i2G Systems. Learn more about i2G : "Kastle ...

ROUSH

Facilities Operations Manager

Livonia, MI · On-site

Job Summary A Facilities Operations Manager is a professional responsible for overseeing the day-to ... Knowledge of electrical or mechanical building systems. Our full-time benefits include: medical ...

Roush

Facilities Operations Manager

Livonia, MI

Job Summary A Facilities Operations Manager is a professional responsible for overseeing the day-to ... Knowledge of electrical or mechanical building systems. Our full-time benefits include: medical ...

Menzies Aviation

Sr. Operations Manager

Romulus, MI

$85K - $95K/yr

Strong knowledge of airport operations, safety regulations, and compliance requirements. * Experience managing large teams in a fast-paced operational environment. * Proficiency with Microsoft Office ...

Menzies Aviation

Sr. Operations Manager

Romulus, MI · On-site

$85K - $95K/yr

Strong knowledge of airport operations, safety regulations, and compliance requirements. * Experience managing large teams in a fast-paced operational environment. * Proficiency with Microsoft Office ...

PTI Quality Containment Solutions

Be Seen First

Production/Operations Manager

Sterling Heights, MI · On-site

$80K - $90K/yr

We are looking for a Operations/Plant Manager to drive continuous improvement and optimization of ... Adequate knowledge of business and management principles (budgeting, strategic planning, resource ...

HR Alliance

Healthcare Operations Manager

Dearborn, MI · On-site

$70K - $80K/yr

Healthcare Operations Manager Department: Operations Reports To: Executive Director / Chief ... Strong knowledge of insurance authorization, credentialing, compliance, and healthcare regulations.

Walgreens

Pharmacy Operations Manager

MI

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Walgreens

Pharmacy Operations Manager

Macomb, MI

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Walgreens

Pharmacy Operations Manager

Troy, MI

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

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All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Redford, MI

Knowledge Operations Manager information

See Redford, MI salary details

$28.6K

$58.5K

$109.3K

How much do knowledge operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for knowledge operations manager in Redford, MI is $58,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What job categories do people searching Knowledge Operations Manager jobs in Redford, MI look for? The top searched job categories for Knowledge Operations Manager jobs in Redford, MI are:
What cities near Redford, MI are hiring for Knowledge Operations Manager jobs? Cities near Redford, MI with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you

Delivery Operations Manager

Common Citizen

Ferndale, MI • On-site

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Common Citizen rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

14th of 33 rated cannabis dispensaries

Job description

Description
Job Title: Delivery Operations Manager
Department: Delivery Operations
Reports to: Director of Retail Operations
FSLA Status: Exempt
About Us
Common Citizen, a Michigan-based cannabis company, is dedicated to reshaping perceptions around cannabis and enhancing lives through our principles of 'cannabis for humanity' and 'change for the better.' Prioritizing people in all aspects, from cultivating high-quality cannabis to providing a world-class customer experience, we embody a commitment to continuous improvement. As we aspire to be recognized as a Fortune Magazine 'Best Company To Work For,' our family of brands also includes 8 cannabis retail stores serving their respective local communities under 4 brands - LIV Cannabis Co., Pure Lapeer Canna, Xplore Cannabis, and Cannavista Wellness, creating a seamless network where we are all one. Join us at Common Citizen for a collaborative and inclusive journey, anchored in the principles of 'cannabis for humanity' and a commitment to positive change.
About This Role
As the Senior Delivery Operations Manager, you will be responsible for overseeing multiple departments and the end-to-end delivery process, from planning and execution to monitoring and reporting. This position requires a passion for operational excellence, a drive for results, the ability to quickly and efficiently lead through unforeseen complexity, and the ability to lead, influence, and develop the team.
Responsibilities
Outlined below is what we see you doing at this point in time. We are a fast-growing company looking for people that are excited to grow along with us.
Responsibilities include but not limited to:
Operational Efficiency:
  • Develop and implement processes and best practices to streamline delivery operations. Ensure timely and accurate deliveries, optimize routes, and manage resources effectively to maximize productivity.

  • Promote a culture of accountability to meet or exceed company goals and initiatives.

  • Documentation, implementation, and constant refinement of SOPs.

  • Analyze data to identify process improvement opportunities and cost savings.

  • Report on operational efficiency and quality standards.

  • Develop and implement operational policies and procedures.

  • Identify operational opportunities, and drive innovation and scalability.

Data-Driven Decision Making:
  • Utilize data analytics and performance metrics to monitor and improve delivery operations. Identify trends, analyze performance data, and implement strategies to enhance efficiency and reduce costs.

  • Ensure effective communication and coordination with all managers, staff, and cross-functional teams to ensure proper operations of the company.

Revenue Growth:
  • Drive revenue growth by identifying and implementing opportunities to increase delivery volume, improve service quality, and expand our customer base.

  • Develop, implement, and maintain quality control and safety assurance protocols.

  • Increase efficiency of existing processes and procedures to enhance the company's current capacity.

Leadership and Team Management:
  • Inspire, mentor, and lead the delivery ops team to achieve operational excellence and promote a culture that encourages morale and performance. Foster a positive and motivated work environment that encourages teamwork and continuous improvement.

  • Clearly communicate vision and strategic goals, and clarify strategic roles to ensure citizens understand how their specific position and responsibilities contribute to the organization's goals.

  • Ensure the right capabilities and organizational structure are in place for success. Measure and communicate progress, provide feedback.

  • Stay up to date on all company communications and updates via email, Teams, slide decks, etc.

  • Expeditiously handle, communicate, and update the appropriate systems for all potential issues, problems, accidents, or equipment breakdowns.

  • Develop high-performing Delivery Citizens through daily interactions, coaching, and conducting regular reviews.

  • Create staffing plans, recruitment, and training recommendations. Ensure all Delivery CItizens are appropriately trained and have a strong understanding of workplace standards and compliance.

  • Foster a culture of collaboration and innovation within the delivery team.

Compliance:
  • Ensure compliance with all relevant state cannabis and delivery regulations and company policies.

  • Maintain on-going knowledge of auto insurance policy, coverage, and the claims process.

The Experience You Bring and the Skills we Need:
  • B.S/B.A in Business Administration or similar field preferred.

  • 5+ years of proven experience leading multiple teams in a fast-paced operations management role, with success in optimizing processes, developing strong teams, and driving continuous improvement.

  • Excellent leadership and team management skills, with a proven track record of inspiring and developing high-performing teams.

  • Highly skilled communicator with the ability to form and maintain good relationships internally and externally.

  • Ability to react well under pressure, handle multiple projects simultaneously, use good judgment in ambiguous situations, and be flexible/adaptable.

  • Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.

  • Skilled in evaluating and revising operations and procedures in response to organizational change and goals.

  • Strong skills in financial management, and budget development and oversight.

  • Exceptional organization and time management abilities.

  • Proactive and attentive to details.

  • Excellent written and verbal communication.

  • Skilled in basic technology (e.g., POS systems, Microsoft Office and/or Google Suite programs).

  • Ability to work a flexible, full-time schedule to include days, evenings, weekends, and holidays.

  • This is a dynamic team, and as such daily tasks may vary, resulting in a fast paced and lively work environment.

Physical Requirements
  • Continuous mobility throughout the operation during shift, including twisting, frequent bending, pulling, pushing, crouching, stooping, and reaching during shifts.

  • Continuous lifting and/or moving up to 25 lbs.

Why You'd Love This Role
You have:
  • A high level of professionalism and believe in our founding principles: "Cannabis for humanity" and "Change for the better". As such, you enjoy being involved in the community and being a steward for the company and the positive change that we believe in.

  • A passion for providing the residents and visitors of Michigan with the highest quality and safest cannabis products in the state.

  • A desire to change the social perception of cannabis and a passion for humanity.

  • A constant desire to learn new skills and believe in continuous improvement, both personally and professionally.

  • Value integrity and honesty and want to bring those values to the cannabis industry.

  • Enjoy being part of a team and sharing your skills with your fellow citizens.

  • An appreciation for all stages of the production cycle of cannabis, including harvesting, trimming and processing.

  • An awareness of the contamination risk between a commercial and home grow, and thus can commit to not operating a home grow while working with us in the greenhouse.

We offer:
  • Medical, Dental, Vision benefits active first of the month following your first day of employment.

  • Paid time off.

  • Employee discount.

  • Employee sponsored life insurance.

  • Employee assistance program.

  • 401K & 401K matching.

Common Citizen is an equal opportunity employer. We celebrate diversity and are committed to creating an environment of mutual respect for all people. If you are a member of an equity group, you are encouraged to self-identify, on your application, cover letter or resume.
**Must be at least 21 years of age as required by the Cannabis Regulatory Association**

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