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Knowledge Operations Manager Jobs in Montgomery, AL

NATIONS DRY OUT

Operations Manager

Montgomery, AL · On-site

$70K - $130K/yr

Operations Manager Location: Remote (work from home) Employment Type: Full-Time Compensation: Base ... Knowledge of commercial restoration estimating and insurance claims processes * IICRC Water ...

Right at Home

Operations Manager

Montgomery, AL · On-site

) JOB SUMMARY The Operations Manager is responsible for overall management of the local office ... Knowledge, Skills and Abilities: * Understanding of and adherence to the policies and procedures ...

Neptune

Network and Security Operations Manager

Tallassee, AL · On-site

$71K - $96K/yr

Manage and maintain security infrastructure including firewalls, VPNs, IDS/IPS, network access ... Conduct knowledge transfer and training on complex network systems, security operations practices ...

Bomb Party

Operations Supervisor

Prattville, AL · On-site

Experience managing workflow, assigning labor, prioritizing competing demands, and meeting operational deadlines. * Working knowledge of shipping, fulfillment, inventory control, material handling ...

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All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Montgomery, AL

Knowledge Operations Manager information

See Montgomery, AL salary details

$30.7K

$62.8K

$117.2K

How much do knowledge operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for knowledge operations manager in Montgomery, AL is $62,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,700.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in Montgomery, AL? For Knowledge Operations Manager jobs in Montgomery, AL, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Montgomery, AL look for? The top searched job categories for Knowledge Operations Manager jobs in Montgomery, AL are:
What cities near Montgomery, AL are hiring for Knowledge Operations Manager jobs? Cities near Montgomery, AL with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you

Operations Manager

NATIONS DRY OUT

Montgomery, AL • On-site

$70K - $130K/yr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Operations Manager

Location: Remote (work from home)
Employment Type: Full-Time
Compensation: Base salary is $70,000 annually, total expected annual comp at plan with commission is ~130k.

About Nations Dry Out

Nations Dry Out is a nationwide commercial restoration company providing water mitigation, fire restoration, hazmat, trauma cleanup, environmental services, and reconstruction solutions to Fortune 500 companies across all 50 states. Our mission is to move beyond being a vendor and become a trusted restoration partner by delivering exceptional service and being the first choice for mitigation and restoration needs.

Position Overview

We are seeking an experienced, highly motivated Operations Manager to lead and support our internal Project Managers and subcontracted restoration teams nationwide. This role oversees water mitigation, mold remediation, asbestos abatement, reconstruction, and other commercial restoration projects while ensuring exceptional client service, operational efficiency, and project success.

The Operations Manager is responsible for managing client work orders, coordinating nationwide resources, maintaining Service Level Agreements (SLAs), developing job scopes and proposals, and ensuring projects are completed accurately, efficiently, and on time.

This is a 24/7 operational role. Incoming client work orders must be acknowledged and responded to within five (5) minutes of receipt. There are no exceptions to this expectation. As the role evolves, rotating after-hours and weekend coverage may be implemented; however, the initial and ongoing expectation is that the Operations Manager always remains available and responsive outside of approved vacation.

Work Expectations & Training

Successful completion of the company's required training program is a condition of employment.

Key Responsibilities

  • Manage inbound emergency restoration work orders from nationwide clients
  • Respond to new work orders immediately (within five minutes)
  • Assign and allocate work orders to Project Managers and subcontractor partners
  • Coordinate restoration projects across all 50 states
  • Maintain daily written and verbal communication with clients
  • Ensure Service Level Agreement (SLA) compliance and client satisfaction
  • Monitor project progress and ensure timely completion of all deliverables
  • Develop job estimates, quotes, and proposals
  • Review project documentation for accuracy and completeness
  • Analyze operational performance and financial data
  • Support budgeting, forecasting, and cost management initiatives
  • Troubleshoot operational challenges and develop effective solutions
  • Lead, coach, and support Project Managers and subcontracted teams
  • Maintain accurate job records and operational documentation
  • Ensure quality standards, safety requirements, and company procedures are followed
  • Collaborate with internal departments to improve operational performance
  • Deliver exceptional customer service while managing multiple priorities simultaneously

Qualifications

Required

  • Hands-on restoration field experience with the ability to effectively lead field teams and Project Managers
  • Minimum of 5 years of operations management and/or project management experience
  • Bachelor's degree or equivalent combination of education and relevant experience
  • Experience in one or more of the following industries:
    • Commercial restoration
    • Residential restoration
    • Insurance claims management
  • General familiarity of building systems and trades, including:
    • Electrical
    • Plumbing
    • HVAC
    • General construction
  • Experience working in both field operations and office environments
  • Excellent written and verbal communication skills
  • Strong customer relationship management skills
  • Outstanding troubleshooting and problem-solving abilities
  • Strong analytical, organizational, and time management skills
  • Ability to prioritize multiple projects in a fast-paced environment
  • Proficiency with Microsoft Office Suite and web-based business applications
  • Self-motivated with an exceptional work ethic
  • Comfortable working remotely while managing projects nationwide
  • Ability to thrive in an environment with changing priorities and ambiguity
  • Willingness to maintain an "always on" operational mindset outside of scheduled vacation

Preferred

  • Experience with Xactimate
  • Experience using XactAnalysis
  • Knowledge of commercial restoration estimating and insurance claims processes
  • IICRC Water Restoration Technician (WRT) Certification
  • IICRC Applied Structural Drying (ASD) Certification
  • Additional IICRC certifications are a plus
  • Experience coordinating subcontractors and nationwide restoration crews
  • Familiarity with commercial emergency response operations

Benefits

  • Base salary plus commission opportunities
  • Medical insurance
  • Dental insurance
  • 401(k) with employer match
  • Paid Time Off (PTO)
  • Paid holidays
  • Company-provided cellphones
  • Company-provided computer
  • Company-paid travel for required training

Equal Employment Opportunity

Nations Dry Out is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

No Third-Party Agencies.