Operations Manager – Plumbing
Schrader Plumbing | Fort Worth, TX
Up to $110,000 Base + 15% Bonus | Leadership Opportunity | Growing Company
Are you an experienced plumbing leader ready to take the next step in your career?
Schrader Plumbing is looking for a hands-on Operations Manager to lead our field and office teams while driving operational excellence, customer satisfaction, and business growth. This is an opportunity to make a direct impact on a growing company where your leadership, operational expertise, and industry knowledge will shape the future of the business.
If you're passionate about developing people, improving processes, and delivering exceptional customer experiences, we want to meet you.
Why Join Schrader Plumbing?
$90,000–$110,000 Base Salary (based on experience)
15% Annual Performance Bonus
Medical, Dental, Vision & Life Insurance
Health Benefits
401(k)
Paid Time Off
Company that values leadership, accountability, and growth
Opportunity to build high-performing teams and influence company success
What You'll Be Responsible For
As the Operations Manager, you'll oversee the daily operations of our residential and commercial plumbing business while leading both field and office personnel.
Your responsibilities include:
Leading, mentoring, and developing technicians, dispatchers, and office staff.
Driving operational performance, efficiency, and profitability.
Monitoring KPIs, revenue, gross margin, and production goals.
Managing scheduling, dispatch, workflow, and job completion.
Ensuring an outstanding customer experience on every job.
Reviewing completed work for quality, safety, and code compliance.
Resolving escalated customer concerns professionally.
Managing budgets and understanding P&L performance.
Improving operational processes, training programs, and team accountability.
Working closely with company leadership to achieve business objectives.
What We're Looking For
10+ years of plumbing experience
5+ years leading service, operations, or field teams
Current Journeyman Plumber or Responsible Master Plumber (RMP) License
Strong understanding of residential and commercial plumbing operations
Experience managing technicians, dispatch, scheduling, and customer service teams
Knowledge of budgeting, KPIs, forecasting, and operational performance
Experience with ServiceTitan strongly preferred
Strong leadership, communication, coaching, and decision-making skills
Ability to motivate teams while holding them accountable to high standards
Our Core Values
At Schrader Plumbing, we hire people who lead with:
Accountability
Integrity
Honesty
Respect
Confidence
Growth
If you're looking for more than just a management position and want the opportunity to lead a high-performing team, drive results, and help shape the future of a growing plumbing company, apply today!