Knowledge Operations Manager Jobs in Dover, DE (NOW HIRING)

Apply today and join RMS Energy, a fast-growing provider of turn-key solutions to the power industry. From substation design and commissioning to equipment upgrades and system protection, we power the nation’s critical infrastructure — serving utilities, commercial, industrial, renewable, data center, and government clients across the U.S.

Our people are our brand. We’re proud to be powered by a team that leads with expertise, grit, and purpose.

Operations Project Manager - ERS

Dover, DE

1116

1

We're looking for an experienced Operations Project Manager to support the delivery of high-voltage electrical system projects across the U.S. In this role, you’ll oversee the execution of field service operations, supporting crews performing testing, commissioning, maintenance, and troubleshooting in power plants, substations, and industrial facilities. You’ll provide leadership, operational oversight, and client-facing accountability while ensuring projects are executed safely, on schedule, and to RMS Energy’s high standards.

• Manage day-to-day field operations for multiple crews performing LV–HV system testing, commissioning, and maintenance (480V–600kV).
• Collaborate with the Regional Manager on project scope, scheduling, crew assignments, quoting, and planning
• Ensure quality execution of services such as breaker (air, SF6, vacuum), transformer, relay, and cable testing, along with advanced diagnostics (Power Factor, VLF, DC Hi-Pot, Doble, TTR, winding resistance, insulation resistance, etc.).
• Conduct field visits to verify safety, crew performance, and project quality; inspect job sites for equipment care and compliance
• Coach Crew Supervisors on delegation, scheduling, and productivity improvement
• Review and approve timesheets and documentation, ensuring timely submission and accuracy
• Oversee job documentation, including reports, JSAs, test results, and change orders; ensure proper upload to internal systems
• Promote a strong safety culture by enforcing job hazard analysis, Lockout/Tagout, PPE, and compliance with OSHA and NETA standards.
• Act as the primary field operations contact for customers; provide updates, address concerns, and coordinate project requirements.
• Direct crews during shutdowns, start-ups, and urgent troubleshooting events.
• Identify operational inefficiencies, share best practices, and develop strategies to improve crew productivity and service quality.
• 10+ years of field service experience in power plants, utilities, or industrial power systems.
• Strong background with high-voltage equipment, protection & control systems, and commissioning.
• Prior leadership experience managing crews or supervising large‑scale projects.
• Thorough knowledge of NETA standards, testing procedures, and electrical safety regulations.
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams); PowerDB or similar reporting tools preferred.
• Excellent communication and organizational skills with the ability to lead under pressure.
• NETA Level II, III, or IV certification and/or PMP certification preferred
• Class A CDL, OSHA certification, or TWIC card is a plus
• Familiarity with transformer OEMs, power industry customers, and EPC workflows
• Ability to read scopes, schematics, diagrams, and nameplates
• Understanding of field disposal procedures and environmental standards

• High school diploma or GED
• Must be able to travel up to 80%, including nights and weekends
• Must complete annual safety training, which may require out-of-state travel
• Must successfully complete a background check and pre-employment/random drug tests
• Valid driver’s license

• Completion of a trade school program, technical college, associate degree, or skilled trade certification in welding or a related field
• Prior field leadership or project management in high voltage electrical systems or power equipment service
• Familiarity with SharePoint or job-tracking tools
• Background in field crew development or hands‑on training

We’re not just another power services company. We’re a tight‑knit, mission‑driven team that values safety, teamwork, innovation, and continuous growth.

• Competitive Compensation– Overtime potential and merit-based raises
• Full Benefits– Medical, dental, and vision coverage fully paid for employees, starting the month after hire
• Steady Employment & Career Growth– Be part of a fast-growing company with promotion potential
• 401(k) with Company Match– Traditional & Roth options + free investment guidance
• Top-Tier Equipment–Provided to support you in the field
• Compensated Travel Time plus Per Diem–Earn while seeing new places
• Education Support– Paid training, certifications, and industry memberships
• Generous PTO– Paid vacation, holidays, and sick leave
• Employee Assistance Program– Legal, financial, and mental wellness support

RMS Energy is an Equal Opportunity Employer. We believe diverse teams drive better outcomes, and we’re committed to creating an inclusive environment where all employees feel valued and empowered.

For more information about RMS Energy, please visit www.rmsenergy.com.