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Knowledge Operations Manager Jobs in Boca Raton, FL

Auxis

Sales Operations Manager

Fort Lauderdale, FL · On-site

Job Summary Auxis' Sales Operations Manager will play a critical role in planning the sales and ... Sales Enablement and Knowledge Management * Oversee the development, maintenance, and governance of ...

Auxis

Sales Operations Manager

Fort Lauderdale, FL

Auxis' Sales Operations Manager will play a critical role in planning the sales and operations ... Sales Enablement and Knowledge Management * Oversee the development, maintenance, and governance of ...

Auxis

Sales Operations Manager

Fort Lauderdale, FL · On-site

Job Summary Auxis' Sales Operations Manager will play a critical role in planning the sales and ... Sales Enablement and Knowledge Management * Oversee the development, maintenance, and governance of ...

Dazos

Revenue Operations Manager

Boca Raton, FL · On-site

Role Description The Revenue Operations Manager supports Dazos' go-to-market teams by maintaining ... Skills: * Strong working knowledge of Salesforce (reports, dashboards, flows, automation)

KEMET

Security Operations Manager

Fort Lauderdale, FL · On-site

The Security Operations Manager leads the team through the information security program by ... Working knowledge of detection frameworks such as MITRE ATT&CK, and experience applying them to ...

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Knowledge Operations Manager information

See Boca Raton, FL salary details

$29.4K

$60.2K

$112.5K

How much do knowledge operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for knowledge operations manager in Boca Raton, FL is $60,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $73,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are popular job titles related to Knowledge Operations Manager jobs in Boca Raton, FL? For Knowledge Operations Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Boca Raton, FL look for? The top searched job categories for Knowledge Operations Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Knowledge Operations Manager jobs? Cities near Boca Raton, FL with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you

Franchise Operations Manager

Prestige International Insurance Gr Inc

Tamarac, FL • On-site

$50K - $100K/yr

Full-time

Posted 2 days ago

Job description

Position Summary:

Prestige Trucking Insurance is seeking an experienced Franchise Operations Manager to oversee and support the performance, compliance, and operational consistency of its franchise locations. This role is responsible for ensuring franchisees operate in alignment with company standards, regulatory requirements, and established best practices while driving growth, efficiency, and service quality. The Franchise Operations Manager serves as a key liaison between corporate leadership and franchise owners, providing guidance, performance oversight, training support, and operational problem-solving. The ideal candidate brings strong operational leadership, insurance industry knowledge, and the ability to build productive relationships while enforcing standards and accountability.

Essential Duties and Responsibilities:

  • Serve as the primary operational point of contact for assigned franchise locations
  • Ensure franchise compliance with company policies, operational standards, branding guidelines, and insurance regulatory requirements
  • Monitor franchise performance metrics, including production, retention, service levels, and compliance results
  • Conduct regular operational reviews, audits, and performance assessments of franchise offices
  • Provide coaching, guidance, and corrective action plans to franchise owners and managers to improve performance
  • Support franchise onboarding, training, and ongoing operational education
  • Identify operational gaps, risks, and inefficiencies and recommend practical solutions
  • Collaborate with finance and accounting teams to support premium reporting, billing accuracy, and financial compliance
  • Partner with marketing, sales, and client services teams to ensure consistent execution of growth initiatives
  • Support implementation of new policies, procedures, systems, and operational rollouts across franchise locations
  • Assist franchises with problem resolution related to carriers, compliance, audits, or operational challenges
  • Ensure consistent use of approved agency management systems, workflows, and reporting tools
  • Track, document, and report franchise performance trends and issues to senior leadership
  • Support special projects related to growth, standardization, and franchise expansion initiatives

Knowledge / Skills / Abilities (KSA’s):

  • Franchise & Multi‑Location Operations Knowledge – Ability to manage, support, and standardize operations across multiple franchise or branch locations while balancing autonomy and compliance.
  • Insurance Operations & Compliance Knowledge – Strong understanding of insurance agency operations, regulatory compliance, and carrier requirements, preferably within the trucking or commercial insurance space.
  • Leadership & Influence Skills – Ability to influence franchise owners and managers without direct authority, foster accountability, and drive consistent execution of company standards.
  • Analytical & Problem‑Solving Skills – Ability to analyze operational and performance data, identify risks or inefficiencies, and implement effective corrective actions.
  • Communication & Relationship Management – Strong interpersonal and communication skills to build trust, provide clear guidance, and manage difficult conversations professionally.
  • Process Improvement & Standardization – Ability to evaluate workflows, identify best practices, and drive consistent, scalable operational processes across locations.
  • Organizational & Time Management Skills – Ability to manage multiple franchise relationships, priorities, and deadlines in a fast‑paced environment.
  • Systems & Technology Proficiency – Ability to utilize agency management systems, CRM platforms, and reporting tools to monitor performance and maintain operational consistency.
  • Professionalism & Confidentiality – Demonstrated ability to handle sensitive business, franchise, and financial information with discretion and integrity.

Minimum Qualifications:

Required

  • Bachelor’s degree in Business, Operations Management, Finance, Insurance, or a related field
  • 5–8 years of experience in insurance operations, franchise operations, or multi‑location management
  • Experience supporting or overseeing insurance agency, brokerage, or franchise operations
  • Strong understanding of insurance regulatory and compliance requirements
  • Proven ability to manage performance across multiple locations or business units
  • Excellent communication, coaching, and stakeholder management skills
  • Strong analytical, organizational, and problem‑solving abilities
  • Proficiency with agency management systems, CRM tools, and standard productivity software
  • Ability to travel as needed to support franchise locations

Preferred

  • Experience in trucking or commercial insurance operations
  • Prior experience working directly with franchise owners or independent operators
  • Experience conducting operational audits, performance reviews, or compliance assessments
  • Familiarity with carrier relationships, audit processes, and premium reporting
  • Demonstrated experience supporting growth initiatives and operational scaling

Physical Demands and Work Environment:

• Primarily seated, computer‑based office role

• Moderate noise level typical of a professional office environment

• Fully on site position

• Standard business hours with occasional extended hours to support service demands


Standard business hours are from 9am-6pm.