Knowledge Operations Manager Jobs in Aberdeen, SD

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Assistant Critical Facilities Manager (ACFM) to join our team and drive our relationships with hyperscale clients to new heights.

Salute Benefits That Put You First

We know life doesn’t stop when workbegins, that’s why we offer perks designed to support yourwell-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

Location: While this location is listed in other areas, the position is ON-SITE in Ellendale, ND (Relocation assistance available)

Schedule: M-F 7am-4pm, Full-time; supports 24×7 operations with rotating after-hours/on-call coverage

Salary: $120,000 annually

Assistant Critical Facilities Manager

The Assistant Critical Facilities Manager (ACFM) serves as the deputy to the Critical Facilities Manager (CFM), supporting daily operations within a hyperscale data center. This position ensures the site’s operational integrity through hands-on leadership, technical oversight, and procedural compliance in alignment with the Salute Mission Critical Data Center Operations Playbook. The ACFM supervises technicians, manages vendor activities, drives maintenance execution, and acts as incident manager during after-hours or delegated coverage periods to maintain 100% uptime and safety compliance.

Key Responsibilities

Operations & Reliability

People Leadership

Change, Incident & Risk Management

Vendor & Compliance Management

Duty Coverage

Qualifications

Physical Requirements:

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

Site Location: We operate a 24-hour facility where work hours (shifts) are assigned as needed to ensure job functions are performed satisfactorily, compliance is maintained, and the company operates efficiently. Certain positions, as specified in your offer letter, may require working irregular hours, such as nights, weekends, overtime, alternating shifts, and under various conditions, including outdoor work during extreme weather or in hazardous environments.

This description does not cover all duties that may be required. Employees must follow any job-related instructions and perform other duties as assigned. Successful performance requires these necessary skills, aptitudes, and abilities.

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Compensation & Benefits Disclosure

The base pay for this role is $120,000.00 per year. This range reflects a good‑faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. Final compensation will be determined by job‑related factors consistent with applicable law.

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information. (For recruiting specific questions, please contact recruiting@salute.com)

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