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Knowledge Operations Manager Jobs in Idaho (NOW HIRING)

KPMG US

Manager, Data Operations

Boise, ID · On-site

Required : • Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure ...

Exyte GmbH

Promote cross-site collaboration, knowledge sharing, and recognition of outstanding performance ... Demonstrated success managing site or regional operations teams in mission-critical facilities.

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Knowledge Operations Manager information

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

What are popular job titles related to Knowledge Operations Manager jobs in Idaho?

For Knowledge Operations Manager jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Knowledge Operations Manager jobs in Idaho look for?

The top searched job categories for Knowledge Operations Manager jobs in Idaho are:

What cities in Idaho are hiring for Knowledge Operations Manager jobs?

Cities in Idaho with the most Knowledge Operations Manager job openings:

Knowledge Operations Manager jobs near you
Infographic showing various Knowledge Operations Manager job openings in Idaho as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Operations Manager HVAC/Plumbing

Rocky Mountain True Value and Mechanical

Emmett, ID • On-site

Full-time

PTO

Re-posted 21 hours ago

Job description

Benefits:
  • Company parties
  • Employee discounts
  • Paid time off
  • Training & development

Operations ManagerRocky Mountain Mechanical – Emmett, Idaho

Position Summary
Rocky Mountain Mechanical is seeking a highly organized, motivated, and hands-on Operations Manager to oversee the daily operations of our HVAC, plumbing, generator, fireplace, and water treatment divisions. This individual will ensure jobs move efficiently from scheduling through completion while supporting office staff, technicians, and customers.
The Operations Manager is responsible for improving efficiency, maintaining quality standards, coaching employees, tracking key performance indicators, and ensuring an exceptional customer experience.
Primary Responsibilities
Daily Operations
  • Manage day-to-day operations of the service and installation departments.
  • Coordinate technician schedules and workloads.
  • Monitor job progress to ensure projects stay on schedule.
  • Resolve scheduling conflicts and operational issues.
  • Maintain communication between office staff, technicians, suppliers, and customers.
Team Leadership
  • Lead, coach, and mentor technicians and office personnel.
  • Conduct regular team meetings.
  • Assist with hiring, onboarding, and employee development.
  • Perform employee evaluations and provide constructive feedback.
  • Foster a positive, accountable, and team-oriented culture.
Customer Service
  • Ensure every customer receives exceptional service.
  • Handle customer concerns and resolve escalated issues professionally.
  • Monitor online reviews and customer satisfaction.
  • Maintain Rocky Mountain Mechanical's reputation for honesty and quality workmanship.
Financial & Performance Management
  • Review job costing and profitability.
  • Monitor labor efficiency and productivity.
  • Help maintain healthy gross profit margins.
  • Track and report company KPIs including:
    • Revenue
    • Gross Profit
    • Average Ticket
    • Membership Sales
    • Close Rate
    • Technician Efficiency
    • Callback Rate
    • Customer Satisfaction
Quality Control
  • Perform job site inspections.
  • Ensure installations meet company standards and manufacturer specifications.
  • Verify technicians complete jobs safely and correctly.
  • Reduce callbacks through quality assurance.
Inventory & Equipment
  • Monitor vehicle inventory and warehouse stock.
  • Coordinate ordering of materials and equipment.
  • Ensure technicians have the tools needed to perform efficiently.
Process Improvement
  • Develop and improve company systems and procedures.
  • Maintain ServiceTitan workflows and operational processes.
  • Create and update Standard Operating Procedures (SOPs).
  • Identify opportunities to improve efficiency and profitability.
Safety & Compliance
  • Promote a safe work environment.
  • Ensure compliance with OSHA and company safety policies.
  • Maintain licensing and continuing education requirements.
Qualifications
  • Minimum 5 years of HVAC, plumbing, or mechanical industry experience preferred.
  • Previous leadership or management experience.
  • Strong organizational and problem-solving skills.
  • Excellent communication and leadership abilities.
  • Experience with ServiceTitan is highly preferred.
  • Working knowledge of Microsoft Office and Google Workspace.
  • Ability to multitask in a fast-paced environment.
  • Valid driver's license with acceptable driving record.
Desired Traits
  • Positive attitude
  • Honest and dependable
  • Self-motivated
  • Professional appearance
  • Strong leadership skills
  • Detail-oriented
  • Calm under pressure
  • Team player
  • Customer-focused
  • Growth mindset
Physical Requirements
  • Ability to visit job sites as needed.
  • Ability to lift up to 50 pounds occasionally.
  • Ability to sit, stand, walk, and drive throughout the workday.
Compensation & Benefits
  • Competitive salary based on experience.
  • Paid Time Off (PTO)
  • Paid Holidays

Our Mission
At Rocky Mountain Mechanical, we are committed to providing honest, high-quality HVAC, plumbing, generator, fireplace, and water treatment services while building lasting relationships with our customers and creating a workplace where our employees can thrive.
Our Core Values
  • Do the Right Thing
  • Pride in Your Work
  • Straight, Level, and Plumb
  • Prove It
  • Serve Others
  • Never Stop Improving
  • Treat Customers Like Family