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Knowledge Management Jobs in Severn, MD (NOW HIRING)

Q2Impact

Knowledge Management Analyst

Washington, DC · On-site

The Knowledge Management Analyst (KMA) supports the National Guard Bureau's (NGB) enterprise Knowledge Management Program by developing, maintaining, and optimizing the Knowledge Management System ...

Q2Impact

Knowledge Management Analyst

Washington, DC · On-site

$85 - $125/hr

The Knowledge Management Analyst (KMA) supports the National Guard Bureau's(NGB)enterprise Knowledge Management Program by developing, maintaining, and optimizing the Knowledge Management System (KMS)

Q2Impact

Knowledge Management Analyst

Washington, DC · On-site

The Knowledge Management Analyst (KMA) supports the National Guard Bureau's (NGB) enterprise Knowledge Management Program by developing, maintaining, and optimizing the Knowledge Management System ...

MANTECH

Knowledge Manager

Fort George G Meade, MD · On-site

Working with management and internal teams to successfully navigate knowledge management initiatives and information sharing protocols. * Documenting and updating required knowledge management ...

MANTECH

Knowledge Manager

Fort George G Meade, MD · On-site

Working with management and internal teams to successfully navigate knowledge management initiatives and information sharing protocols. * Documenting and updating required knowledge management ...

System One

ServiceNow Knowledge Management

Washington, DC · On-site

$64.39/hr

ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge ...

ManTech

Knowledge Manager

Fort George G Meade, MD · On-site

$97K - $161K/yr

Working with management and internal teams to successfully navigate knowledge management initiatives and information sharing protocols. * Documenting and updating required knowledge management ...

System One

ServiceNow Knowledge Management

Washington, DC · On-site

$64.39/hr

ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge ...

Barbaricum

Knowledge Manager

Washington, DC · On-site

The selected candidate will implement knowledge management strategies, facilitate cross-functional coordination, and ensure compliance with DoD data governance policies, enabling efficient access to ...

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Knowledge Management information

See Severn, MD salary details

$32.2K

$53.8K

$77.3K

How much do knowledge management jobs pay per year?

As of Aug 28, 2026, the average yearly pay for knowledge management in Severn, MD is $53,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $53,900.00 per year, depending on experience, location, and employer.

What is knowledge management?

A Knowledge Management (KM) job involves organizing, sharing, and optimizing an organization's knowledge and information assets. Professionals in this role develop strategies, systems, and processes to facilitate knowledge capture, storage, and retrieval for improved decision-making and efficiency. They often work with tools like document management systems, intranets, and collaboration platforms to ensure knowledge is accessible and usable. This role is crucial for fostering innovation, reducing redundancy, and enhancing overall organizational learning.

What are the typical daily responsibilities of a knowledge management professional?

A Knowledge Management professional is responsible for gathering, organizing, and maintaining company knowledge assets to ensure information is accessible and useful across teams. On a typical day, you might update internal documentation, lead knowledge-sharing sessions, analyze content usage to identify gaps, and collaborate with subject matter experts to capture tacit knowledge. You’ll also work closely with IT, HR, and other departments to optimize knowledge management systems and best practices. This role offers a dynamic mix of technical, analytical, and interpersonal tasks, which makes it integral to fostering a culture of continuous learning within the organization.

What are the key skills and qualifications needed to thrive in the knowledge management position, and why are they important?

To thrive in Knowledge Management, you need expertise in information organization, data analysis, and knowledge-sharing practices, often supported by a degree in information science or a related field. Familiarity with knowledge management systems (KMS), content management tools, and certifications such as Certified Knowledge Manager (CKM) are highly valued. Strong communication, collaboration, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively capturing, organizing, and disseminating organizational knowledge to drive innovation and efficiency.

How to become a knowledge management professional?

To become a knowledge management professional, individuals typically need a bachelor's degree in information science, business, or a related field, along with experience in data management, information systems, or organizational processes. Developing skills in knowledge sharing tools, content management systems, and communication is essential, and certifications such as Certified Knowledge Manager (CKM) can enhance credibility. Gaining practical experience through internships or project work in organizational knowledge environments is also valuable.

What are knowledge management jobs?

Knowledge management jobs involve organizing, storing, and sharing an organization's information and expertise to improve efficiency and decision-making. These roles often require skills in information systems, data analysis, and communication, and may involve managing knowledge bases, implementing content management systems, or developing strategies for knowledge sharing.

What do knowledge management professionals do?

Knowledge management professionals organize, analyze, and maintain an organization's information and knowledge assets to improve efficiency and decision-making. They develop systems, implement tools like databases or content management software, and often require skills in information technology, communication, and data analysis. Their work supports knowledge sharing and organizational learning across teams.

What skills do you need for knowledge management?

Knowledge management professionals need strong communication, organizational, and analytical skills to effectively capture, organize, and share information. Proficiency with knowledge management tools, databases, and content management systems is also important, along with a good understanding of business processes and change management principles.

What job categories do people searching Knowledge Management jobs in Severn, MD look for?

The top searched job categories for Knowledge Management jobs in Severn, MD are:

What cities near Severn, MD are hiring for Knowledge Management jobs?

Cities near Severn, MD with the most Knowledge Management job openings:

Knowledge Management jobs near you
Infographic showing various Knowledge Management job openings in Severn, MD as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $53,801 per year, or $25.9 per hour.

Knowledge Management Analyst

Q2Impact

Washington, DC • On-site

Full-time

Posted 24 days ago

Job description

Position Overview:
The Knowledge Management Analyst (KMA) supports the National Guard Bureau's (NGB) enterprise Knowledge Management Program by developing, maintaining, and optimizing the Knowledge Management System (KMS). This role ensures information is captured, structured, governed, and made accessible across the 54 States, Territories, and District of Columbia to enhance decision-making, organizational learning, and mission readiness. The KMA works at the intersection of content governance, metadata/taxonomy management, user experience, and enterprise collaboration technologies.
Key Responsibilities
Knowledge Management System Development & Support
  • Assist in the design, configuration, and continuous improvement of the National Guard Bureau (NGB) KMS, ensuring alignment with KM governance, business processes, and enterprise collaboration requirements.
  • Support the development of content types, metadata schemas, taxonomy structures, and workflow automation within the KMS.
  • Coordinate with Enterprise SharePoint Service Representatives (ESSRs) and platform engineers to implement KM-aligned technical solutions.

Content Governance & Lifecycle Management
  • Facilitate the ingestion, review, publication, and lifecycle monitoring of documents and knowledge assets.
  • Apply standardized metadata, taxonomy categories, and retention attributes to ensure content traceability, discoverability, and compliance.
  • Conduct recurring content audits to validate accuracy, relevance, and alignment with current policies and operational practices.
  • Support archival and disposition processes in accordance with NGB retention schedules and governance directives.

Knowledge Capture & Organizational Learning
  • Lead or support structured knowledge-capture activities, including interviews, after-action reviews (AARs), lessons-learned sessions, and process documentation.
  • Translate raw data into validated, reusable knowledge products for enterprise consumption.
  • Promote KM best practices across NGB directorates and mission partners.

User Support, Training & Adoption
  • Provide guidance and training to end users on KM processes, metadata standards, search optimization, and KMS functionality.
  • Develop job aids, SOPs, quick reference guides, and training materials to support enterprise adoption.
  • Serve as a liaison between users, SMEs, and system administrators to resolve issues and improve user experience.

Data Quality, Reporting & Analytics
  • Monitor KMS usage metrics, search analytics, and content performance to identify gaps and opportunities for improvement.
  • Produce dashboards, reports, and recommendations to support KM governance and leadership decision-making.
  • Ensure data quality and consistency across all knowledge repositories.

AI-Readiness & Advanced Capabilities
  • Support the structuring of content, metadata, and taxonomies to enable future AI-enabled capabilities such as Retrieval-Augmented Generation (RAG).
  • Ensure knowledge assets are organized in a manner that supports machine-readable classification, traceability, and authoritative sourcing.

Requirements
Minimum Requirements:
  • At least five (5) years of experience applying enterprise Knowledge Management (KM) including experience with the following principles:
  • Knowledge lifecycle management
  • Knowledge architecture alignment
  • Metadata/taxonomy application
  • Knowledge product development
  • Knowledge stewardship
  • KM governance support
  • Possess one of the following certifications:
  • KM Institute (KMI) - Certified Knowledge Manager or Certirifed Knowledge Specialist
  • American Productivity & Quality Center (APQC) Certified Knowledge Manager
  • US Army KM Qualification Course (KMQC)
  • Awarded the Air Force KM Air Force Specialty Code (AFSC: 3A0xx/3D0XX)
  • BA or higher degree in Organizational Learning of Library Science
  • Must have basic proficiency in SharePoint Online 365 including lists, information architecture alignment, and content lifecycle management
  • Experience supporting KM governance structures, conducting KM maturity assessments, developing KM recommendations, enabling cross-functional knowledge sharing and communities of practice
  • Experience managing stakeholder engagements and training personnel on KM principles and developing curriculum using LMS platforms
  • Knowledge of gathering KM business requirements

Preferred Experience
  • Prior support to federal agencies or large enterprise KM programs.
  • Familiarity with NGB mission sets, organizational structure, and collaboration requirements.
  • Experience supporting content governance, enterprise search, or structured knowledge-capture activities.

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