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Knowledge Management Jobs in Hamilton, OH (NOW HIRING)

Kona Ice

Krew

Addyston, OH

$14 - $30/hr

Kona Ice Krew Member Responsibilities: Assist owner/manager with any task needed Comply with the hygiene, health, and sanitation guidelines Perform basic cleaning of trucks/warehouse Complete ...

Kona Ice

Krew

Addyston, OH · On-site

$14 - $30/hr

Kona Ice Krew Member Responsibilities: Assist owner/manager with any task needed Comply with the hygiene, health, and sanitation guidelines Perform basic cleaning of trucks/warehouse Complete ...

Macy's

Senior, POS Operations

Mason, OH · On-site

$68K - $113K/yr

Knowledge Management: Experience in building and maintaining comprehensive POS/Checkout knowledge libraries to ensure compliance, adoption, and continuous process enhancements. Technical Aptitude and ...

Macy's

Senior, POS Operations

Mason, OH

$68K - $113K/yr

Knowledge Management: Experience in building and maintaining comprehensive POS/Checkout knowledge libraries to ensure compliance, adoption, and continuous process enhancements. Technical Aptitude and ...

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All JobsKnowledge Management JobsKnowledge Management Jobs in Hamilton, OH

Knowledge Management information

See Hamilton, OH salary details

$27K

$45.1K

$64.7K

How much do knowledge management jobs pay per year?

As of Aug 24, 2026, the average yearly pay for knowledge management in Hamilton, OH is $45,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $45,200.00 per year, depending on experience, location, and employer.

What is knowledge management?

A Knowledge Management (KM) job involves organizing, sharing, and optimizing an organization's knowledge and information assets. Professionals in this role develop strategies, systems, and processes to facilitate knowledge capture, storage, and retrieval for improved decision-making and efficiency. They often work with tools like document management systems, intranets, and collaboration platforms to ensure knowledge is accessible and usable. This role is crucial for fostering innovation, reducing redundancy, and enhancing overall organizational learning.

What are the typical daily responsibilities of a knowledge management professional?

A Knowledge Management professional is responsible for gathering, organizing, and maintaining company knowledge assets to ensure information is accessible and useful across teams. On a typical day, you might update internal documentation, lead knowledge-sharing sessions, analyze content usage to identify gaps, and collaborate with subject matter experts to capture tacit knowledge. You’ll also work closely with IT, HR, and other departments to optimize knowledge management systems and best practices. This role offers a dynamic mix of technical, analytical, and interpersonal tasks, which makes it integral to fostering a culture of continuous learning within the organization.

What are the key skills and qualifications needed to thrive in the knowledge management position, and why are they important?

To thrive in Knowledge Management, you need expertise in information organization, data analysis, and knowledge-sharing practices, often supported by a degree in information science or a related field. Familiarity with knowledge management systems (KMS), content management tools, and certifications such as Certified Knowledge Manager (CKM) are highly valued. Strong communication, collaboration, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively capturing, organizing, and disseminating organizational knowledge to drive innovation and efficiency.

How to become a knowledge management professional?

To become a knowledge management professional, individuals typically need a bachelor's degree in information science, business, or a related field, along with experience in data management, information systems, or organizational processes. Developing skills in knowledge sharing tools, content management systems, and communication is essential, and certifications such as Certified Knowledge Manager (CKM) can enhance credibility. Gaining practical experience through internships or project work in organizational knowledge environments is also valuable.

What are knowledge management jobs?

Knowledge management jobs involve organizing, storing, and sharing an organization's information and expertise to improve efficiency and decision-making. These roles often require skills in information systems, data analysis, and communication, and may involve managing knowledge bases, implementing content management systems, or developing strategies for knowledge sharing.

What do knowledge management professionals do?

Knowledge management professionals organize, analyze, and maintain an organization's information and knowledge assets to improve efficiency and decision-making. They develop systems, implement tools like databases or content management software, and often require skills in information technology, communication, and data analysis. Their work supports knowledge sharing and organizational learning across teams.

What skills do you need for knowledge management?

Knowledge management professionals need strong communication, organizational, and analytical skills to effectively capture, organize, and share information. Proficiency with knowledge management tools, databases, and content management systems is also important, along with a good understanding of business processes and change management principles.

What cities near Hamilton, OH are hiring for Knowledge Management jobs?

Cities near Hamilton, OH with the most Knowledge Management job openings:

Knowledge Management jobs near you
Infographic showing various Knowledge Management job openings in Hamilton, OH as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,079 per year, or $21.7 per hour.

Enterprise Process Optimization Advisor

Fifth Third Bank

Cincinnati, OH • On-site

Full-time

Re-posted 26 days ago

Fifth Third Bank rating

7.5

Company rating: 7.5 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

104th of 172 rated banks

Job description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Support role for transformation process improvement initiatives which support the Bank's strategic focus areas. Fosters strong partnership and collaboration with all line of business teams along with internal partners to achieve desired outcomes. Leverages Lean Six Sigma and business acumen to execute using a consistent, data-driven approach. This role will oversee the successful execution of one or many simultaneous strategic initiatives.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ongoing Coordination of Training:
  • Works closely with the Director, Process Optimization to understand the Lean Process Automation strategy and to develop and support all learning needs.
  • Directly responsible for ongoing enrollment management of training including identification of individuals to be enrolled, enrollment of individuals into the appropriate training programs, and proactively maintaining the backlog of individuals to be enrolled in training programs.
  • Partners with team leads, key leaders and stakeholders in LOBs, training vendors, and Learning & Development.
  • Maintain visibility, transparency, and regular communications regarding training availability, enrollment, completion, and any related information.
  • Manage and investigate issues related to training and training management processes, troubleshoot situations and provide resolution.
  • Monitor and maintain information on partnered training vendor portals as needed.
  • Coordinate with Human Capital Shared Services team as needed to maintain accurate information in Fifth Third Learning Management System (LMS) as needed.
  • Manage and monitor purchase orders and invoicing related to training vendors, as needed
  • Manage list of certified Black and Green Belts
  • Update Landing page to reflect current training related information, as needed
  • Plan and execute regular graduation / celebration events for those who complete training
  • Remove obstacles and demonstrate a bias for action.
  • Manage multiple, concurrent and complex priorities.
  • Establish and continually improve processes and operating rhythms of training coordination and advisement.
  • Provide recommendations and perspectives on new and existing processes that help to strengthen training and create sustainability.
  • Provide seamless and client-focused support to employees, partners and managers.

Ongoing Support for Senior Process Optimization Advisor
  • Partners with Senior Process Optimization Advisor on defining projects for students to complete as part of Lean Six Sigma certification.
  • Provides coaching and support to students in the Lean Six Sigma certification program to ensure understanding and application of the content.
  • Monitors students' progress on all learning needs. Works closely with students to stay on track and supports removal of barriers as necessary.
  • Oversees development and upkeep of content of supplemental tools training to support Lean Process Automation.
  • Leads instruction of supplemental tools training in conjunction with the Lean Six Sigma certification program. Integrates hands-on experience into learning to ensure application.
  • Support training by facilitating simulations, running meetings, and delivering basic information to participants in a meeting or classroom setting as needed
  • Set program participants performance expectations and partner with key stakeholders to hold them accountable.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Demonstrate ability to execute an ongoing, detail-oriented training enrollment process.
  • Must have a bachelor's degree.
  • Excellent written and oral communication skills required.
  • Must have strong organizational, interpersonal and presentation skills to be effective with multiple client groups at all levels.
  • Must be proficient in all Microsoft desktop applications.
  • Must be comfortable with technology including SharePoint, Teams, learning management systems.
  • Minimum 2 years' experience leading process improvement efforts.
  • Must be Lean Six Sigma Blackbelt certified and willing to audit Fifth Third specific training within the first 6 months.
  • Demonstrated proficiency with Lean tools/methods.
  • Knowledge of process mapping, process modeling, process mining, task mining, data visualization, and data analytics tools
  • Understanding of the Banking Industry, its financial components, and the issues facing it.
  • Team-oriented, flexible, able to motivate people. Highly collaborative.
  • Possesses the conceptual/analytical skills, global perspective, understanding of the risk, regulatory and competitive aspects of the global banking and financial services industry is required.
  • Possesses a reputation of having high ethical standards.
  • Strong commitment to growing and developing the community of practice including training, coaching and mentoring.

#LI-CB2
Enterprise Process Optimization Advisor
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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About Fifth Third Bank

Sourced by ZipRecruiter

Fifth Third Bank, National Association established in 1858, is a diversified financial services company headquartered in Cincinnati, Ohio. Fifth Third is among the largest money managers in the Midwest. It operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1858

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