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Knowledge Management Writer Jobs in Georgia (NOW HIRING)

Knowledge Management Forms Manager

Atlanta, GA ยท On-site

$105K - $108K/yr

... Knowledge Management Forms Manager Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ... Strong written and verbal communication skills, including business writing, editing, documentation ...

Knowledge Management Forms Manager

Atlanta, GA ยท Hybrid

$105K - $108K/yr

... Knowledge Management Forms Manager Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ... Strong written and verbal communication skills, including business writing, editing, documentation ...

Knowledge Management Forms Manager

Atlanta, GA ยท Hybrid

$105K - $108K/yr

Strong written and verbal communication skills, including business writing, editing, documentation ... Working knowledge of project delivery, process improvement, change management, and operational ...

Knowledge Management Forms Manager

Atlanta, GA ยท On-site

$105K - $108K/yr

... Knowledge Management Forms Manager Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ... Strong written and verbal communication skills, including business writing, editing, documentation ...

Knowledge Management Forms Manager

Atlanta, GA ยท Hybrid

$105K - $108K/yr

Strong written and verbal communication skills, including business writing, editing, documentation ... Working knowledge of project delivery, process improvement, change management, and operational ...

Senior Knowledge Manager

Atlanta, GA

$109K - $150K/yr

Learn more at www.dminc.com DMI is seeking an experienced Senior Knowledge Manager to lead ... Strong understanding of ITIL service management processes. * Exceptional written and verbal ...

Senior Knowledge Manager

Atlanta, GA ยท On-site

$150K - $162K/yr

This role is responsible for establishing governance, driving knowledge-sharing practices, and ... Strong understanding of ITIL service management processes. * Exceptional written and verbal ...

This role is responsible for establishing governance, driving knowledge-sharing practices, and ... Strong understanding of ITIL service management processes. * Exceptional written and verbal ...

Ensure knowledge content follows established governance standards, formatting guidelines, and ... Understanding of ITIL principles and IT Service Management (ITSM) processes. * Excellent written ...

Ensure knowledge content follows established governance standards, formatting guidelines, and ... Understanding of ITIL principles and IT Service Management (ITSM) processes. * Excellent written ...

Mid- Level Knowledge Manager

Atlanta, GA ยท On-site

$92K - $105K/yr

Ensure knowledge content follows established governance standards, formatting guidelines, and ... Understanding of ITIL principles and IT Service Management (ITSM) processes. * Excellent written ...

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Knowledge Management Writer information

What is a knowledge management writer?

Knowledge Management Writers are professionals who create, organize, and maintain content that helps organizations capture and share knowledge. They develop documentation, guides, FAQs, and other resources to ensure valuable information is accessible to employees and stakeholders. Their work supports knowledge sharing and retention, enabling teams to work more efficiently and make informed decisions. They often collaborate with subject matter experts to ensure the accuracy and clarity of information.

How does a knowledge management writer typically collaborate with subject matter experts and other teams?

Knowledge Management Writers frequently work closely with subject matter experts (SMEs), project managers, and IT teams to create accurate and user-friendly documentation. Collaboration often involves conducting interviews with SMEs to extract key information, participating in team meetings to stay updated on project developments, and coordinating with designers or developers to ensure content is accessible and engaging. Effective communication and the ability to translate complex information into clear, concise formats are essential. This collaborative approach ensures that organizational knowledge is captured and shared efficiently across departments.

What are the key skills and qualifications needed to thrive as a knowledge management writer, and why are they important?

To thrive as a Knowledge Management Writer, you need strong writing, research, and information organization skills, typically supported by a background in communications, technical writing, or a related field. Familiarity with content management systems (CMS), collaborative platforms like SharePoint or Confluence, and metadata standards is often required. Attention to detail, adaptability, and the ability to translate complex concepts into clear, accessible content are standout soft skills. These skills are crucial for ensuring organizational knowledge is accurately captured, easily accessible, and effectively communicated to support business goals.

What is the difference between Knowledge Management Writer vs Technical Writer?

AspectKnowledge Management WriterTechnical Writer
CredentialsTypically requires a degree in communications, information management, or related fields; certifications in knowledge management are a plusUsually holds a degree in technical communication, engineering, or related disciplines; certifications like STC are common
Work EnvironmentWorks within organizations to organize, create, and maintain knowledge repositories and documentation systemsCreates user manuals, guides, and technical documentation for products and services
Industry UsageUsed across industries to improve information sharing and organizational knowledgePrimarily in technology, engineering, and manufacturing sectors for product documentation

While both roles involve creating written content, a Knowledge Management Writer focuses on organizing and maintaining organizational knowledge systems, whereas a Technical Writer produces detailed technical documentation for products and services. Understanding these differences helps employers and job seekers target the right skills and roles.

Knowledge Management Forms Manager

Atlanta, GA โ€ข On-site

Advisor Group Inc.
Finance and Insuranceย โ€ขย 1 - 5K employees

$105K - $108K/yr

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago


Job description

Osaic Careers Opportunity in Financial Services Knowledge Management Forms Manager

Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339; La Vista:12325 Port Grace Blvd, La Vista, NE 68128; Oakdale: 7755 3rd St. N, Oakdale, MN 55128; Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255; St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702. Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.

Role Type

Full-time, Exempt

Salary

$105,000 to $108,000 per year + annual performance-based bonus. Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaicโ€™s total compensation package.

Benefits

Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.

Summary

Osaic is seeking a Forms Manager, Knowledge Management to lead the strategy, governance, modernization, and lifecycle management of business-critical forms within Trading and Operations. This role will focus on client onboarding, account maintenance, trading authorization, regulatory documentation, and related advisor- and client-facing processes. The Forms Manager will ensure forms are accurate, compliant, easy to use, and aligned to operational workflows and technology platforms. This individual will lead a small team, partner across functions, and drive standardization, automation, data integrity, and continuous improvement to support a more seamless advisor and client experience.

Education Requirements

Bachelorโ€™s degree in Business Administration, Operations, Information Management, Information Technology, Education, or a related field preferred. Equivalent combination of education and relevant experience will be considered.

Responsibilities

Strategic, organized, and detail-oriented, with a continuous improvement mindset. Able to translate complex operational, regulatory, and system requirements into clear, practical form solutions and documentation. Strong judgment, reasoning, problem-solving, and decision-making skills. Comfortable working independently and collaboratively in a fast-paced, team-oriented environment.

Basic Requirements

3+ years of experience in forms management, operations, process management, knowledge management, documentation, or a related function. Experience working in a matrixed environment with cross-functional stakeholders. Demonstrated ability to manage competing priorities, coordinate deliverables, and drive work through completion. Strong written and verbal communication skills, including business writing, editing, documentation, and stakeholder communications. Working knowledge of project delivery, process improvement, change management, and operational documentation practices. Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, Outlook, Teams, and Forms.

Preferred Requirements

Experience with dynamic forms, integrated systems, workflow tools, document management tools, or digital forms platforms. Experience managing form libraries, including intake, publishing, version control, archiving, change documentation, and stakeholder communications. Experience analyzing client-facing, advisor-facing, or operational processes and identifying improvement opportunities. Project management experience or certification preferred. Strong facilitation, presentation, consensus-building, and relationship management skills. Financial services, wealth management, broker-dealer, or RIA experience preferred; SIE or Series 6 or 7 a plus.

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Advisor Group logo

About Advisor Group

Sourced by ZipRecruiter

Be a part of the team behind our success! At Advisor Group, we support financial professionals nationwide, the people who help everyday Americans achieve their dreams. We're a billion-dollar business with the mentality and drive of a startup. Join us in building something special.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

1988

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